Amazon Alexa and Sonos

Como puedo controlar mi Sonos Amp por voz (Alexa), tengo un Sonos Roam integrado en el sistema. 

Why does my Sonos one keep disconnecting?

Hola,Soy propietario de 3 dispositivos Amazon Echo y 2 altavoces Sonos One (Gen 2). He intentado crear una multiestancia para que suene en los 5 altavoces la misma música de Spotify, pero no logro. Leyendo foros, veo que no es posible ya que las tecnologías son imcompatibles.Encuentro poco serio que Sonos indique que es compatible con Alexa sin especificar que es “parcialmente” compatible. Hay alguna solución o tiempo en el routemap de desarrollo para que incluyan esta compatibilidad? Gracias.

Up until about a month ago Alexa worked fine. Now she says “Here is your news” or “here is your flash briefing” and then silence, everything else works: smart lights, Spotify, etc. This is on both my Arc and Move. I bought an echo dot to test if it was an Amazon issue or Sonos issue and the dot works as expected (and Sonos used to) by giving the news/flash briefing. I have disabled/re-enabled the skill about 30 times, removed the speakers from the Alexa app and then added them back, removed them from my Amazon account and then added them back, did a factory reset on every 5.1 speaker and the move and then recreated the whole system. NOTHING works. I spent over 4 hours on the phone with 4 different Sonos support people only to get escalated to an engineer who said “we know it’s broken and have no ETA on when it will be fixed” which was INFURIATING. Why is Alexa marked green and working on the status page if it’s known it is broken and why did I waste well over 4 hours of my time with su

For a second day Alexa is giving the message “Sorry I’m having trouble, please try in a little while.” Done the usual turning devices off and back on, same with router. Also disabled and reenabled the skill in Alexa app. Anyone any suggestions? Thanks. 

My Alexa stopped ducking the sonos sound when I ask Alexa a question..my Sonos speakers are in a group that includes Alexa devices that previously solved the problem… but acting up again. 

Greetings,I have two Sonos-one Gen2 speakers bought from USA. I am able to set up alexa and google assistant on the speakers but the assistants are not able to play songs etc.Google assistant talks back, answers questions, tells the weather etc but it can not play/contol music. I have added You tube music in app and selected it.Youtube music and apple music play fine through the Sonos app, but somehow none of the assistant (alexa/google) is able to search and play songs!Tried changing address to USA etc, nothing changes. Is it intentionallly restricted in countries where Sonos isnt launched officially? Sad Never knew this hassle, would have bought bose instead :-(and due to my poor research I never noticed that these dont have bluetooth connectivity :-( Looking forward to some support!cheers

If I want voice control in my kitchen, can I pair a sonos one with a sonos SL, or do I need to use 2sonos SL'S

Hello all, is there any way to turn on the Alexa "bong" on my S1 Move?.It does the ducking thing but a bong would be helpful to indicate it's heard the wakeup word. 

I have been trying to set up Alexa as a voice assistant but struggling to get it to show as a service in the Sonos App.  I have tried disabling and enabling the skill in Alexa as well as deleting both apps and starting again.

Alexa announcements generated from Alexa routines does not work on my Sonos One (2nd Gen). Although, it does work from voice activated commands.This was a previous tropic, but that topic was closed, and no resolutions were provided. So, I’m re-opening this issue and, hopefully, Sonos will respond and resolve.

We have Sonos One with Alexa in kitchen and playbar in lounge.We can control playbar through Alexa in kitchen, but of course that’s not very convenient.I don’t want to install an Alexa device in the lounge just to control playbar, which I’m sure is one solution. But what other options are there to control playbar with Alexa? Eg to play a Spotify track on playbar with voice control.We don’t have any other kit with Alexa built-in other than Sonos One.

Es posible conectar varios usuarios (celulares) a la misma bocina? ¿cómo se hace? para que la sign usando cuando yo no estoy en casa!

Hello - I have 6 Sonos speakers linked to Alexa. Four give the correct location when asked about the weather, but two do not. All are linked to the same Amazon account. Any idea how to fix this? Thanks!

Super excited to bring home brand new Sonos arc. Went through the entire set up process connected it to TV things are looking great. Log into Amazon, went to add it to the everywhere group only to discover it cannot be. Immediately started researching this and was very disappointed.Packed it all up and returned everything to Best Buy. Speaker sounded great however without the ability to add it to the everywhere group it is useless to me.

hi, I have recently bought a Sonos move and set up the voice command groups on the Alexa app. the group I have set up is - (named- living room)Sonos Move, 2 x play 1s and a Sonos play bar. When using the voice command that's on the Alexa app (Alexa, play music in the living room), the Sonos move just plays a new song and does not play the grouped speakers. any help with this would be appreciated as its really frustrating?I can group them using the app on my phone, so its not the end of the world lol but as the option for Alexa is there id like to use it.  thanks

At some point last week, my beam lost the ability for continuous playback. If I ask for an album, I only hear the first song. If I ask it to skip ahead to the next song, it does not work. Anyone else having this issue or have a suggestion?I’ve tried deleting/reinstalling the skill in the Alexa app and that did not work. Also confirmed none of these issues occur w/echo speakers, or within the sonos app using amazon music… it seems isolated to the voice command only.

I can ask Alexa to play music while watching tv and works fine but how do I ask Alexa to go back to the tv input?

Bit of background here: After returning from a work trip I noticed that one of my Sonos speakers was playing music. After chatting with the neighbours, it appears that their children were shouting at their Alexa device and triggered mine  - through double glazing.That got me worried that I have 8 Sonos devices in my house, most with microphones and Alexa enabled. AFAIK there is no way to set an ‘away’ mode disabling all microphones when we are going out. You would have to go around and ‘tap’ them all manually OFF and then re-enable them all on your return.I understand that this is designed this way as a ‘security’ feature requiring a manual activation / deactivation of the microphone, but the security of Sonos devices is not my concern here. It is the security of other devices in the house which have speakers, e.g. cameras, baby monitors etc which could be compromised and then used to talk to your Sonos. i.e. “Alexa open the front door”.If I had the choice, I would choose the option to

I’m very upset…I live in Portugal and i can’t use Alexa or Goole assistant because there is not a chance to activate this service in this Country ...IT’S A Shame 

I just got my Sonos One. How can I independently lower Alexa volume, it’s too loud and annoying. If I listen my music @70% volume, Alexa volume would be at the same level which is loud. Can I set Alexa volume at a fix lower level that won’t be affected by main volume?

Hello alli have tried multiple troubleshooting ideas to get Alexa to play Sirius on my Sonos move and it keeps giving me the response along the lines of Sirius needing to be enabled in the Alexa app even though it already is enabled. I’ve tried disconnecting and reconnecting Alexa in the Sonos app. Disconnecting and reconnecting Sirius in the Sonos app. Disabling and enabling the skill for Sirius and the Sonos Move in the Alexa app. Nothing is working. Very frustrating. 

I know it’s possible to use Sonos One speakers to listen to music through your laptop but my question is, can you also use them for meetings on Skype or  Zoom and use the Sono’ One microphone  to pick up what Im saying to allow people on the call to hear me?  

I am looking to implement secret rotate functionality into my device that has Alexa built in. In order to test this I need to somehow trigger Amazon to send the rotate secret directive to the device with a new secret. This is an existing and fielded product, but I am new to developing on it.

Hello Sonos Team,What is the issue with integrating Alexa and other services with SONOS products in India? I see multiple folks from India raising this question for the past couple of years now