Amazon Alexa and Sonos

Alexa plays music between both speakers just fine. If I ask you a question, though, it only comes out of one speaker. Is there a way to make the Alexa voice come out of both speakers at once?

Recently purchase the Echo Show 8 and a new Sonos 5; what is the best way to connect the two and if it is by micro USB and 3.5mmmm jack, where did you get a long cable from?  I’m based in Australia

I have been living in Japan for years and have had no problem using my America Amazon account to connect to Alexa, but I have decided that I would like to use my Japanese Amazon account for more relevant local information on my new Echo 15 screen.  In preparation for moving over, I deregistered and deleted all my Sonos devices from my American account and changed my Sonos address to my Japanese address.  But no matter what I try, the Sonos app continues to default to the NA url (North America I assume?) server for Amazon login.  My Japanese account obviously wasn’t recognized there.  I tried adding Alexa in the Sonos app using a new iPad with no Amazon apps installed hoping that the Sonos app would pick a server based on IP only, with no influence from other signed in apps, but that didn’t work.  Are there any other suggestions for forcing the Sonos app to a certain Amazon login page?

bonjour impossible de connecter le skills de sonos sur alexa ca me met ce message pourtant sait tou a jour Mettez à jour votre système SonosVos enceintes doivent faire l’objet d’une mise à jour avant l’activation de la Skill Sonos.Ouvrez l’application Sonos et mettez à jour votre système. Après la mise à jour, retournez sur l’application Alexa pour ajouter la Skill Sonos. que faire

My wife and I were talking while the Sonos in our bedroom this morning while Sonos was lightly playing. Talking about a show and how it parallels the Clinton/Trump election or the Biden/Trump one and out of nowhere it beeped and started listening. Nowhere did we use anything resembling Alexa. It’s happened numerous times before. That’s really scary. Just disengaged it. I will stick with Sonos Voice Control only moving forward. 

I have Sonos speakers in 3 rooms, currently if I ask Alexa to play music from my Amazon Music Unlimited it starts playing in that room only. I know I can manually add rooms via the app but this is tedious and the rest of the family can’t access the app.Surely a multi-room speaker system should be able to be configured to play on all speakers as a default. How do I configure my Sonos system so this happens?Thanks!

I have a 10-year old set of Sonos kit: Bridge, 2 * ZP Play 1 and 1 * ZP Play 3. I can't help feeling it's time to upgrade, and I'm interested in using the system for Alexa or Google Home voice interaction. The app (Sonos 1) has told me I can't remove the Bridge and connect to wifi directly (despite a perfectly reliable hub being in the same room), so I'd appreciate advice on what my options are, and on how well Sonos integrates with Google and Amazon. Thx  Neil

I have a playbar, sub and 2 sonos 1's as my rears with Alexa built in. Since alexa doesn't allow drop in with Sonos, I am trying to figure out if I can use an echo dot for alexa (turn off alexa feature on the 1's) and still keep the surround sound as well as the easy access of playing having alexa control?Appreciate any ideas??

Hi,2 years ago, I had a VPN to use Alexa on my Sonos, because I’m from Belgium and it was not supported for that country at that time. For a reason that I can’t figure, I can’t do that anymore, but that’s ok because as you can see below, Alexa is avalaible since more than a year in Belgium :  BUT ! When I try to use Alexa on my Sonos app, or when I try to add the sonos skill on my Alexa app, there’s still this message, saying that Alexa isn’t avalaible in my country. I know that Alexa isn’t the problem here because it works just fine with other skills or with my eccho dot without using any VPN, it has to come from Sonos. Sonos, is there a way to fix this ? As a Belgian who finally get access to Alexa, I’m dying to be able to use it on my Sonos Beam or Sonos One, as I used to do years ago ! (And without having to use a VPN because it’s a pain in the a**...)Thanks in advance if you can help me. (Hope I was understandable, English is not my main language)

I am trying to set up my eight Sonos One speakers to play through Alexa. I can see each speaker in the Alexa app, and I have created a Group and added all speakers to it, but whenever I tell Alexa to play music to that Group, only one speaker plays. Also, if I tell Alexa to play music to an individual speaker, a random speaker will play. Has anyone experienced these issues and resolved them? Any help would be greatly appreciated. 

Amazon Alexa is fully supported in Brazil, including full Portuguese-BR support and Amazon sells the full Echo product range on the Amazon Brazil store.And yet, the Sonos app tells me that Alexa isn’t available here??This is so frustrating because I went through a huge ordeal to bring a sonos arc to Brazil (its massive and I had to bring it through a separate cargo package as it doesn’t fit the luggage. And I bought it specially because the out of the box integration with Alexa groups and therefore echo products.This is very disappointing and I hope this is fixed soon :(

ISSUE 1:My Sonos Arc shows up as a TV in the Alexa app. Therefore, I cannot add it as a speaker to a room. Trying to group together two Sonos speakers is my goal, which I had done previously, but all of the sudden I can’t. Music will play on one speaker or the other, but not both. This is a brand new problem that started today after disconnecting and reconnecting my Sonos “skill” in Alexa to try to fix the below, issue #2.ISSUE 2: (post from Reddit. keep in mind issue #1 hadn’t happened yet at the time I wrote this)I'm pretty frustrated with what is a pretty basic, fundamental thing I want to do with my "smart" speakers- change the volume.I personally tend to use my phone or Sonos app to change the volume, but my partner, roommate, and guests sometimes need to use Alexa. I also like the convenience of it when I'm not near my phone.When I ask Alexa to change the volume of a group, it's only changing the volume of one speaker instead of the whole group. The volume is only changed on the

I find the Sonos support site most frustrating!!  It seems that every topic is discussed for every Sonos product!  What happened to the old concept of a user nmanual for each product?A simple question - can I control my Amp using Alexa?  I have spent a great deal of time trying to work through “Set up an Amazon Alexa device to control Sonos”, but without any success!!Any ideas?

Hi,  I have found an annoying bug with the move.  When the move is taken off stand and goes to sleep after a certain amount of time, when placed back on the stand, the announcement “Alexa make an announcement…” functionality needs two takes to actually broadcast your announcement. The only fix I’ve found is to remove Alexa and re-install Alexa in the Sonos app for the Move. This fixes the issue until the move goes to sleep off stand again.  Can Anyone else reproduce this ? Thanks Tom

Alexa will open BBC Sounds on request and ask me which station I would like. It will announce the requested station but nothing happens just SILENCE  Works through the App so no issue with adding BBC Sounds as a service or linking the account. Thi issue also becam a problem in the same way in the latter days of BBC radio through TuneIn. 

So obviously Alexa can be enabled on Roam, this question is whether the Roam can be one of the "Alexa-Enabled Devices" in a group and not just a "Device".The difference being I can tell an Alexa-Enabled device to "turn on the lights" and the lights in the specific group associated with that Alexa-Enabled Device turn on. With the Roam, you need to specify the group as it only appears as a Device. For info, when editing a group, both the Beam and One appear under "Alexa-Enabled Devices" whereas Roam appears under "Devices".

There are several system design issues that I cannot get around.  Please advise.I have two separate locations in which I own and regularly use 19 Sonos devices. This includes one Roam that I take back and forth between sites.  I have Amazon Echos to control the speakers, along with the Sonos app on my phone and my PC.Problem: I cannot use Alexa with both networks at the same time (even though Alexa has no problems controlling other devices across separate networks).Details: In order to control Sonos devices with Alexa, I must use the Sonos skill in the Alexa app. When I enable the skill, Alexa knows I have Sonos speakers on two separate networks, and asks me to select one by listing the Sonos devices that are on each network. Once selected, things work fine on the selected network, but do not work on the other. When I wish to change locations, I must disable the skill in the Alexa app and re-enable by choosing the other network. This breaks the first.  If I am in location A but my wife

I have the sonos move speaker which I registered in alexa app. However I cannot make it play simultaneously with my echo dot 4gen using “combine speakers” feature. When I choose this option only echo dot shows up in the list. When I choose “sonos move” group I cannot select both speakers - it is either or.But when I go to “devices” I can see echo dot AND sonos in the list. Any body has any idea? Appreciate any help… :)

Hello,I have being years and there is no update on new languages from Sonos on the Sonos Arc. I really do not understand why. Portuguese is native in Alexa. If you ask Alexa in Sonos Arc if she speaks Portuguese she answer yes and it is only a matter of configuration. But the app of Alexa does no give language to be configured for sonos and in the sonos app there is no Portuguese.What is happening. I love my sound bar but Im thinking to change as I need to have an alexa speaker in the same room just because of this issue. Please do not answer me showing the language status page, because I look that and nothing changes in the last 3 years. I want to know if there is any real intention to have Portuguese open as an Alexa language? If not, why? What is the position from Sonos about new languages.hope you guys can help me understand what is happening. I´m to buy a sub and some other things, but I will not do if I don´t know what is the future for those functionalities.

I've had Sonos for over a decade. Started with a Play:5. Decent enough. Definitely not audiophile and doesn't compare to my B&W CDM 9NT speakers, nor do I expect it to, but I did hook a Sonos Connect up to that system for the better audio quality of those speakers. I also eventually got some Play:1's, a Playbase, a Sub, and a Sonos One.Sonos eventually rendered my old system incompatible with itself. The older Play:5 and Connect are not compatible with the other newer speakers. If I try to play through all of them on the legacy app, the sound keeps dropping out. Their solution is to buy more of their stuff and junk my old perfectly working $500 Play:5 and both of my $350 Connects. Yes. That is over $1,000 in equipment they want me to junk.Well, with the Echo, you can take the 1/8" jack and output audio to any type of amp and speaker. If the tech in the Echo becomes outdated, just get a new cheap Echo instead of throwing out $1,200 in equipment. In fact, I had an old, but good quali

I live in Sint Maarten in the Caribbean most of the year.  I would like to be able to stream Alexa through my Sonos Move, and bought it specifically because it was, “alexa enabled.” However, once I got it set up, I’ve found that Alexa does not work on the sonos in Sint Maarten.  My amazon devices work fine, but don’t have the cordless capabilities that the Move has.  Any guidance is greatly appreciated.

Guys I have the following routine running with my Sonos One pair(I have two Sonos One namely Sonos One Left, Sonos One Right)When I say the voice command the routine does the following: Set volume to 1: Works Perfect Says a phrase: Works Perfect Turns Off the Master Bedroom Light - Works Perfect Starts playing music for 15 min on Spotify - Works Perfect Issue the Alexa Stop Music command to stop playing the music - Works Randomly. When it is not working, the music keeps playing after the 15 minutes until the playlist is finished. This has been driving me crazy for a while now. I have changed step 5 in stopping the music but again it worked randomly. It is like for a reason step 5 is missed or not executed at all. 

I have a 4th group in my Sonos app that plays speakers in our ceilings that are connected to the port through a second amp.  Works fine when using Sonos, but cannot get the Alexa app to cause anything to play on that group.  Is there a common answer I’m missing?

My existing system has a Beam, a sub-woofer, three sonos ones set up in 3 groups, plus an external amp connected to the port that connects to multiple ceiling speakers that were in the house when we moved in.  I can use sonos to play in the “house” group (the existing home speakes) as they show up as a group in Sonos controller.  However, Alexa doesn’t recognize that group. Does anyone have a recommendation for how I add that group to my Alexa?  Thanks in advance. John 

I have an issue which I thought I had sorted out last night by reading a really helpful post on the community.This morning a related issue but different outcome had presented itself.Basically I was getting no sound through the soundbar so turned off the HDMI-CEC controller in settings on the FireTV Cube audio visual settings.When I turned on the TV this morning I had sound through the surround speakers, no sound through the beam and sound through the TV speakers.The only way to fix it was to unplug the HDMI lead from the FireTV Cube, turn the beam off and then back on and plug the cube HDMI back in.After a couple of minutes the sound disappeared again so I turned the Beam off for 5 minutes and since I turned it back on there has been sound.This has happened a number of times since I installed the Cube on Thursday but there must be a technical reason for this.Can anyone offer any advice please.