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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

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  • 25,204 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3298 Topics
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Matt_117Contributor I
asked in Amazon Alexa and Sonos
Sonos not responding - Alexa App

I setup the new Alexa beta and everything linked properly. I restarted speakers so everything should be all set. But when I try and start Sonos initially, Alexa tells me that "XX room is not responding". If I go directly to the Sonos app and start the player that way, I can get Alexa to at least recongnize the player. The issue I am having at this point is if I say "alexa, play "fill in the blank" in XX room", alexa will respond that it will play it but the sonos player will just resume whatever I manually started. I can't get it to change music at all. All I get is the ability to start whatever I was last playing. Hope this makes sense. I know the beta is only 5 minutes old but hoping someone can help!

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G
7 years ago
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mathisContributor I
asked in Amazon Alexa and Sonos
Sonos One Alexa skill language problems

Hello! I got my Sonos One speaker this morning and went through the setup process. The initial speaker setup went smooth and as usual. When I tried to activate Alexa however, I was able to complete the first two steps with my German Amazon account. However, I couldn't successfully add the Sonos skill. The Alexa app prompted me to change the language of the skills to German via a link. This link leads to the setting screen inside the same app where no such setting can be found. Because I was stuck, I tried to reset everything and try it once more. Therefore I then went to the German Amazon Website and deregistered the Speaker from the devices list where Amazon keeps record of Kindles, Echo devices and more. Now I am stuck in the skill activation screen (third step) and Sonos doesn't seem to register that my device is no longer associated with my Amazon account.

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Smilja
7 years ago
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Rod_7Contributor III
asked in Amazon Alexa and Sonos
Can Alexa control My Music Library stored in iTunes?

I have a very large CD collection built up over many years. I have no interest in contemporary music and do not subscribe to a streaming service so need Alexa to control music stored in my iTunes library. Can Alexa control this?

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jgatie
7 years ago
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Leo1664Avid Contributor I
asked in Amazon Alexa and Sonos
Alexa unable to control Spotify on Play 1

I’m using an Echo Dot with a couple of Sonos Play 1’s, I cant however get Alexa to play Spotify on my Play 1’s. Alexa just returns “Spotify is not supported on this device” If I start my Spotify stream from the Sonos or Spotify App then Alexa can control volume and track but I can’t control by artist, album or playlist Should this work or is it just a case of waiting for a Sonos update?

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L
7 years ago
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OGSTABLESContributor I
asked in Amazon Alexa and Sonos
I’m not sure what went wrong

Any time I ask Alexa to do something, I,e, ‘Alexa, play radio’, she responds with ‘i am not not sure what went wrong’. I have restarted, even factory reset my device. I have deregistered all devices on my Amazon Alexa app, uninstalled all Sonos apps and Alexa apps. I have tried resetting everything I can, and set the device up as a new device. But I am getting no where. Please help!

48132
UKMedia
7 years ago
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Happyhammer7Contributor I
asked in Amazon Alexa and Sonos
Sonos One not working with alexa

I've always been a really big fan of Sonos products but the Sonos one leaves a lot to be desired. I have discovered the device with the Alexa app and it does work with my hue lights but on an ad hoc basis. It does not always seem to hear me where as my Amazon Echo dot has a much better response response success rate. If I ask it to play radio stations and songs if then tells me it's playing it, but nothing comes out the speakers. I sold my Sonos Play 5 and one of my Echo dots for this and I am already deeply regretting it. Was going to buy another Sonos one to stereo pair them but I'm not going to bother and I will probably send this back as it's not ready for real world use. I love Sonos and had great experiences and service from them before but this speaker is toilet. So disappointing

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7 years ago
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Dave92Contributor I
asked in Amazon Alexa and Sonos
Sonos Alexa + Broadlink rm pro

Hello everyone! Shortly i bought a new Sonos one. And at first i was very happy about it. The sound is good and functionality with Alexa quite okay. But adding smart devices seems to be a bit tricky... I've red certain topics here about "addind smart devices" but i could not find any topic about broadlink rm pro. Does anybody have some experience with Sonons one an broadlink rm pro ?

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D
7 years ago
A
Ankit MohapatraContributor I
asked in Amazon Alexa and Sonos
Voice Control on Sonos

Can I use voice control on Sonos One without having Amazon Echo? How

112211
K
7 years ago
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ByzatineContributor II
posted in Amazon Alexa and Sonos
Is there a way to change Alexa english (US) to UK english on the sonos one?

we have UK English on the echos using the Alexa app but no such option exists for the sonos one - any help would be appreciated

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B
7 years ago
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StephencoyteContributor I
asked in Amazon Alexa and Sonos
Apple music not on Alexa

Can any of you good people tell me.....one why can’t I play Apple Music form Alexa dot via Sonos if playing Apple music at the moment it is not possible does anybody know when it will be I’ve successfully linked my Sonos to my echo.but cannot get anything to play via the Alexa.

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T
7 years ago
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kheatonContributor I
asked in Amazon Alexa and Sonos
Alexa Grouping

Is there a way to tell alexa to play music in multiple locations? I guess I am asking if there is a voice grouping option.

4352
C
7 years ago
Paulw123
Paulw123Virtuoso
asked in Amazon Alexa and Sonos
BBC radio & podcasts joining Alexa, wiil this mean on sonos as well?

"Use your BBC account through your Amazon Alexa device. Sign in to your account through your Amazon Alexa to access all your favourite BBC radio stations and podcasts." Will all the bbc radio iplayer stuff then play on sonos?

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Paulw123
7 years ago
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zBernieAvid Contributor I
asked in Amazon Alexa and Sonos
Does a Sonos One negate the need for an Amazon Echo?

Can a Sonos One do everything that an Amazon Echo can do? I might get my brother either an echo dot and play:1, or a Sonos One for Christmas.

41296
K
7 years ago