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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,076 Topics
  • 13,313 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2076 Topics
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Steve23232323Contributor I
asked in Advanced setups
problem with my connection

why when I install my sonos everything is done My Spotify plus amazon le.spotify connection is on the sonos app too. and when I ask to play spotify it always tells me that I'm offline. what am I doing wrong. it worked for a long time and after a change of router it no longer works. THANKS

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1 year ago
User650362
User650362Contributor I
asked in Advanced setups
Wired Play:5 is not requesting an IP address over DHCP, but has link and sends BPDU/STP messages

I have seven devices running on Sonos S1, even some quite old ones, from the early days. I am an Sonos early adaptor and started with Sonos in 2009. I have multiple Play:5 1st gen and some newer devices, that despite they could run S2 still run on S1, because of compatibility.After I relocated from a flat into my new house, I am not able to get two of the 4x Play:5, that I own, back online again and connected into the Sonos mesh.With relocation the network infrastructure changed from one connected Boost on an unmanaged switch (AVM FritzBox 6360 with integrated Access point) to a fully managed infrastructure with managed Zyxel L3 switches (XMG1930 and XS1930) and dedicated Zyxel access points (NWA210AX), which allow fine grained configuration of VLANs, IGMP Snooping and also support RSTP and MSTP and fortunately also port mirroring for observing what happens. To avoid network loops and as I have a lot of concrete and steel in the house and SonosNet would anyway not work, I decided after

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ratty
1 year ago
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DoderleinContributor I
posted in Advanced setups
multi room sub pairing

Picture this: in one room I have a TV with the following SONOS products set up to provide a surround experience: arcsub (gen 3)And a pair of Play 5this is a great surround sound setup for my TV and I’m super happy. But..In the extended part of my living room I have another pair of SONOS speakers who are grouped as a stereo pair under the name ‘Livingroom’.  the Sub (gen 3) is in fact placed so that it would be perfect as a sub for my stereo pair, when it’s not busy being a sub for my TV surround. Since these two setups are in fact more or less in the same room, they will never be used at the same time, and it would make for a much better listening experience if the sub could be used as needed.  today it seems the only option is to unpair the sub and pair it with the speakers in question and then unpair and re-pair for next use. This is cumbersome and leaves me using the sub only for TV surround and having a cheaper experience when listening to music. How about offering a ‘scene’ option

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melvimbe
1 year ago
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britgeezer01Contributor I
asked in Advanced setups
Sonos volume from CD vs. WAV/FLAC

I recently introduced a Brennan B3 media player to my Sonos systems. Previously I used a “JukeBox” CD player to send analog signals to a Connect and later a Port onwards to Sonos. The Brennan sends WAV/FLAC etc. directly to Sonos not requiring a Port. It outputs the signal via USB to my network and hence Sonos.Is it me? But I’m noticing a reduced volume on many of my ripped CDs, I’m going to try playing the content of the same CD on the B3 CD player and listen if it's different.Anyone able to throw light on this issue.

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1 year ago
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uglugContributor I
posted in Advanced setups
Schedule a "quiet mode"

A lot of TVs and streaming devices have a “quiet mode” where they add some signal processing (probably just a compressor) to reduce loud sounds when watching TV late at night.It would be great is Sonos had a similar mode (preferably customizable) where I could schedule the quiet mode so that it aligns with my apartment building’s rules for being quiet.A compressor would probably not be enough, I think bass should be EQ’d down as well. Maybe there are other audio tricks in order to not disturb neighbours too… this is why I’d like it to be customizable so I can tweak EQ/compressor settings depending on my setup/house/etc.

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Bumper
1 year ago
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adcock.chrisContributor I
asked in Advanced setups
Longterm Sonos issue - products dropping off app

Hi All,I’ve had Sonos products for over 10 years and always loved them. Over the last year I’ve been more and more infuriated buy the app just randomly picking what products it shows me. I’ve tried everything I can think of and it’s been over a year now. I want to add more speakers but it seems pointless spending more money if they won’t work. To help anyone generous enough to support I’ve broken down the set up I have and what I’ve tried so far: Set Up Sky Broadband  Eero Mesh WiFi Sonos Play 1 * 5 Sonos Playbar Sonos Move  Sonos Era 100 New and up to date App What I’ve tried Resetting products that have disappeared (several times) Unplugging WIFI and router  Following the “You seem to be missing some products wizard on the app” Creating a new set up Buying a new Move  Buying the Era 100 Moving the Eero network to Bridge I might be wrong, but it feels like there are two set ups and it flicks between them.  Any help or advice would be great. Thanks in advance  

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jgatie
1 year ago
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dandickinson33Contributor I
posted in Advanced setups
Sonos Solution for Audio stream on PianoDisk

I Have a Grand Piano that plays with the PianoDisk software.  Some of the tracks have an audio feed as an accompaniment - both voice and instrumental. The Piano location is on the balcony of a two story home.  Looking for the best solution for sound.  My initial thought was a pair of Sonos ERA300’ with the third gen woofer.  Would I need the Sound bar?  I want good bass (woofer). speakers will be placed on carpeted floor under piano so not a lot of spacing.

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Airgetlam
1 year ago
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james_216Contributor I
asked in Advanced setups
Mesh conflicts with separate systems

I have two apartments in Omaha NE, across the hall from each other. I uses macs & iPhones, all up to date. I use an eero mesh wifi, with a CAT5 cable connecting the two apps, so we can use the same wifi addresses etc in both places, one backup system, NAS for music library, etc.   I have 9 SONOS components, 5 new, 4 old. I have them arranged into two separate systems, one connected with an overhead projector working through Roku & CONNECT, using S2. The other in the apartment across the hall using S1. This system has worked flawlessly for several years.    I recently upgraded the eero to 6 PRO (doesn't use the 6GHz band but has multiple 5's for back traffic & continues to has 2.4GHz. This new wifi easily reaches across the hall, with all 9 systems logging on to both zeros, leaving me with the problem. Virtually every time I open either app, it tells me that I have legacy components that can't be used, and will not load the system. I have to go to the other apt and unplug th

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Corry P
1 year ago
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NickoholismContributor I
asked in Advanced setups
2 wifi networks, devices intermittently dropping off one

Hello.I’m hoping someone may be able to offer some guidance on apparent connectivity issues I have with my newly-extended set up.In my home I have a ZP80 connected via Ethernet to my BT Home Hub. There is a Play 3, Play 5 and G1 Beam in the house, and these operate with no issue and remain visible in the Sonos App.I have recently built a garden room 30m from my property, CAT6 connects the BT Home Hub to the TP-Link TD-W9970 wireless router in the garden room where there is another Beam plus a ZP100 connected wirelessly I am finding that the devices in the garden room often ‘disappear’ from the Sonos app. Sometimes I also notice that I need to play music from one of the devices in the home then group the garden room devices for music to play. Are there any obvious issues with this that I need to fix? thanks in advance for any replies 

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ratty
1 year ago
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Thewizard2000Chromatic Producer I
posted in Advanced setups
What about a redesigned PCoIP protocol?

Do a reprograming Sonos’s PCoIP protocol could improve the sonos experience?Better traffic control will induce packetloss but it's less important than higher latency and audio lags.Packet loss within a optimized PCoIP session should target less than 0.1%.Users typically notice performance degradation if the session packet loss is greater than 0.1%, although higher loss may be tolerated.What about to increase the tolerance value of the PCoIP protocol and eliminate the bootleneck which will fix most customer lag complaints? Any thought?

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Smartlivingtechnolog
1 year ago
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seanc2Contributor I
asked in Advanced setups
Starlink + Ethernet adapter + mesh?

Hi all- We have a home that has been on Centurylink but we’re planning to switch to Starlink. 5 speaker system. I’ve read a few similar posts on this but wanted to ask specifically - if i get the Starlink plus ethernet adapter, use a mesh network, and plug one of the speakers in with ethernet so that they use the Sonos network, do you think that will work? -Sean

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D
1 year ago
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Amoss624Contributor I
asked in Advanced setups
Using Surround Sound System with outdoor speakers

I have an existing surround sound system with a Denon X1700 receiver. We just bought a Sonos port on BestBuys advice to be able to play sports audio on the projector inside (through fire stick plugged into the receiver) as well as the sonance outdoor speakers. The sonance are hooked up to an AMP and the receiver will currently play Spotify on both systems through the Sonos app. However, I can’t figure out a way to get the Fire stick audio to play on both speakers. The port is plugged into the main phono audio in on the receiver and the regular out plugs, not using digital… the fire stick is plugged into the HDMI (media player). Right now I have to change the input to phono on the receiver to get Spotify to work on all speakers… does that mean I need to get a different set of plugs to do the TV audio? Do I need to change the audio input on the receiver and use Spotify on the fire stick instead? Is a port going to be able to do what we want? Thanks for your insight Sonos community! 

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buzz
1 year ago
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Rohit SikandContributor II
asked in Advanced setups
Compatible Turntables for Sonos Play 5 pairing with WIFI only - no RCA cables

Hi I am running a Stero pair of Sonos 5 and the sub and want to pair up a turntable , can any one suggest the WIFI connected turntable that I may look at which would connect and play without the RCA cables.Need to connect over wifi please 

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106rallye
1 year ago
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digitalsuperfunContributor I
posted in Advanced setups
Sony Receiver "Works with Sonos" Automation Issues in a Larger Sonos System (6 or more Sonos devices)

I am a custom integrator and just love the Sony Music Connect / Works with Sonos automation built into Sony ES receivers. Pair a Sony ES receiver with a Sonos Port in the “Works with Sonos” settings menu and voila, you can turn a big home theater into another Sonos zone where control on the Sonos app works like any other zone (even bypassing the Sony’s volume control) and you never need a separate remote to play music.The feature works by watching the multicast chatter on the network and when it sees a “play” message coming from the MAC address of the associated Sonos Port, it switches on and goes to the input dedicated to Sonos.I’m having a problem with a new installation utilizing a Sonos Port and Sony STR-AZ5000ES. This feature doesn’t work when all 17 installed Sonos devices are running on the network, although it will start working when you unplug many of the Sonos devices from power. Most of the Sonos devices are wired with ethernet. Sony Support says this feature stops working w

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1 year ago
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JRukaContributor I
asked in Advanced setups
LG GX + Sonos Arc + 2x Era 300 + Hue Sync + Playstation 5

I am having the "popping sound" issue while playing playstation 5.I connected the Sonos Arc to the HDMI2 of the LG TV (eARC) while the Philips Hue Box to the HDMI1 input.On the Philips Hue Box I connected the PS5 to the HDMI2 input. my TV settingsAudio Output: HDMI ArcDTV Sound Setting: AutoHDMI audio input format: bitstreamDigital Audio Output: Pass ThrougheARC: ONSimplink (HDMI-CEC): Disabled my ps5 settingsDevice Type: AV AmplifierNumber of channels: 5.1Audio format (priority): Linear PCMCan someone explain to me why I keep getting the popping sound? Thank you!

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1 year ago
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shedloxContributor I
asked in Advanced setups
Verizon 5G home internet connectivity issue

My two Sonos FIVE speakers, and my MOVE worked flawlessly with Cox Internet. However, since I switched to Verizon 5G home internet, Sonos can't find or connect to my system. 

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1 year ago
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jimmymcmahonContributor I
posted in Advanced setups
Recommended setup for my speakers

Good afternoon.I hope that you are well.I have a Netgear Orbi mesh network in my house (RBRE960 Quad-Band WiFi 6E Router - NETGEAR) so coverage should not be an issue.I have the following speakers on my Sonos network. Associated Product: 10.0.0.28---------------------------------Play:1: Dining Room (R)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.20.1.6-2.2Series ID: A200IP Address: 10.0.0.36WM: 0---------------------------------Play:1: Dining Room (L)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.8.3.7-2.2Series ID: A101IP Address: 10.0.0.44WM: 0OTP:---------------------------------product: Dining RoomSerial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.37.1.7-2.2Series ID: A101IP Address: 10.0.0.45WM: 0---------------------------------Sonos One: Family Room 2 (L)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.26.1.7-2.2Series ID: A201IP Address: 10.0.0

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1 year ago
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JohnG666Enthusiast II
asked in Advanced setups
Change email address without issues?

I previously changed my email address with Sonos many years ago and in doing so had to start with a new account on here so lost all my previous history and I seem to remember issues with my system as well but can’t be sure.I’ve heard a couple of horror stories where people have changed their email address for their sonos system and ended up losing radio stations and other things in the system and it wasn’t straight forward for them.Is it any easier now in 2023? All I want to do is change my email address for my system and these forums which I believe probably use the same login details? 

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1 year ago
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Dna757Contributor I
posted in Advanced setups
Ethernet Switch

Good Morning,  Novice here. Sonos Arc, Sub, 2 SL’s. Arc is of course hardwired to ethernet. The rest of the video is ROKU wifi’d controlled by Logitech Universal connected to a Panasonic 60’ plasma. Router is of ATT type with a Nighthawk extender.  After a home remodel the router is now stuck in a built in cabinet and all we want now is to get the contractors out of here. That being said wifi signal to the 60’ is ok for streaming but I think it could be much better.  A little interwebbing ethernet connection to ROKU would be optimal. Has anyone placed an ethernet switch at the site where it connects to the Sonos bar? Im thinking it could work and connect it to my Roku. Then set up a hard wired connection. I’d love to tackle this if it's feasible. However need the experts advice before I start pulling and plugging. Thanks Dan Nicholas

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Stanley_4
1 year ago
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kat888Contributor I
posted in Advanced setups
Router refusing Sonos connection

I have a USB HDD connected to my Archer VR1600 router, which is shared and accessible on my Mac://ipaddr/volume(sda1)/..When I attempt to add that path to my Sonos library config and supply the share credentials, it whines that ‘the computer (ie my router) refused to let Sonos connect to it’.[update:] I’m using the S1 version of Sonos software as the device is a Connect/ZonePlayer.---Background: our LaCie NAS is about to die, and it makes sense to move the the data from it to a Google cloud account.I want to keep a local cache of our audio files for streaming through the Sonos Connect. 

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K
1 year ago
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thesvenContributor I
asked in Advanced setups
can i set up two turntables and a mixer through the Sonos Port?

Hi everyone I currently play a Project turntable through my Sonos Port and love the sound.I would like to upgrade to TWIN Technics turntables plus a mixer.is it possible to do this ?The mixer would plainly be used to fade tracks in and out.Any help on this matter would be very much appreciated thanks.RegardsSteven 

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1 year ago
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Muneesh PContributor I
asked in Advanced setups
Skipping Songs

I have experienced songs starting and moving on only after 10-15 seconds. I’ve investigated different playback methods and found this phenomena happens when applying crossfade. Looks like a software glitch. I’m using Spotify.  can this be rectified? 

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Airgetlam
1 year ago
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likithContributor I
posted in Advanced setups
Sonos speaker with Zero trust in the system

We have a system where we are trying out a Zero trust software. This software would basically install a new TAP Adapter in the machine and would have higher metric value to that of the primary adapter. The problem that is occuring is that Sonos Speaker software is only sending the DNS requesting to this adapter rather then broadcasting to other interfaces. This is causing the Youtube, Spotify and other applications to not load applications.We tried to make the DNS request to be broadcasted to other interfaces by adding a registry entry in windows https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/dns-client-resolution-timeouts. But even though the physical interface is sending the DNS response the Sonos speaker software is not honoring the response.Is Sonos speaker is only listening to the Network interface with higher metric?

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controlav
1 year ago
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jtreitzContributor I
posted in Advanced setups
Control volume of all grouped speakers with HDMI ARC

When I group my soundbar with my front stereo, I’d like to control the volume of all speakers using the TV remote / HDMI ARC, not just the soundbar. Alternatively it would be nice to add the stereos to the soundbar similar to surrounds but still be able to use them separately for music.

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1 year ago
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ChuckJ143Contributor I
asked in Advanced setups
Combining Sonance 8.1 outdoor with Sonos indoor wireless speakers on one app

We are remolding a house we will move into and we just finished our outdoor pool and looking at getting the Sonance 8.1 outdoor system and then also have Sonos bluetooth speakers in various rooms inside.  I would like to have all this on the same Sonos App where I can control it all together, or use different music in different areas.  And then I’ll combine the app to Google home to control it with voice.  I have searched for hours for this answer.  Hoping someone can help me out so I buy the right products!  Thank you in advance!

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melvimbe
1 year ago
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