Voice control and smart home

I just triggered an Alexa routine on my Move that ends in an audio response. Up until now I always got the “audio actions and routines are currently not supported on this device” message, whether Alexa decided to respond as programmed or not. But today, she didn’t argue with me at all. She just very pleasantly responded like she was speaking through an Amazon Echo device. I tried it on my Beam. Same thing. And on my Sonos Ones as well.Am I losing my mind or has the Alexa integration on Sonos devices gotten a big improvement or something? Does anyone know if there are other things she’ll do on my speakers that she wouldn’t before? 

I just put a Sonos Beam in our living room. We currently have an Echo in the kitchen. Problem is, we sometimes get a response from the wrong Amazon device… i.e. Echo responds to command for the Beam and vice versa. Suggested workarounds for this?

Hi, I have set up Google Assistant on my new Sonos Beam, which works OK. However GA will not play Spotify on Sonos. I have set up Google Assistant in the Sonos app, and logged in with the same Spotify premium account on both the Sonos app and the Google Home app. I’ve even signed out and in again on both apps to be absolutely sure. But when I ask Google assistant to play Spotify on Beam, it claims that I have not signed in with the same premium account on both apps. I use an Galaxy S10+ for setup. Any ideas?

Hello All,I am trying to play white noise on my Google assistant through Sonos continuously throughout the night.  No matter what I do, it only plays for one hour and stops, waking us up.  On Google Home, you can say “Ok Google, Play White music for 10 hours” and it will do so.  On Sonos, you can say the same thing, but it will stop after one hour.  Makes no sense?  I have Sonos in every room and gave up my Google Home so hoping I don’t need to bring it back!Thanks

I estimate my Sonos One forgets Alexa every other day. De-registering everything and having to set up Amazon etc all over again every time is driving me mad, especially in lockdown when I am at home all day and my Sonos One is in the room where I work and I rely it for all sorts of things. Surely this is not normal? Anyone else experienced anything as frustrating?

After 5 minutes with Google Assistant controlling my devices in the house it’s already a mile ahead of Alexa who was always rather clunky. And the app was terrible. However one of my favorite things to use my bedroom Sonos One for was to ask Alexa to play Thunderstorm sounds while falling asleep. When I ask Google assistant the same thing all I get is “Alright, Playing lighting and thunderstorm sounds on Google Play Music...Sorry it looks like the subscription to your for* Google Play Music is not supported.” A standard google home device plays ambient sleep sounds without a Google Play subscription. Alexa was kind enough to do the same. But does this mean I’d have to pay for a Google Play Music subscription in order to simply have ambient sounds? I don’t think it’s too early to start having basic expectations of our smart home devices. Turn on lights, tell me the weather, play white noise seem like they should be basic freebies to me. And of all the music services, Goo

Hi,I have had the Arq for one month and the experience with Google assistant is really poor.My first comment is it only seems to work when I shout or get really close to the microphone.  What i’d consider a ‘normal’ user experience (reasonably loud) command often doesn’t get results. My second comment is that there is a vast difference between the accuracy of Sonos Arc vs iPhone Google Assistant.    I use Arq with commands and i get ‘sorry, something went wrong’, or some garbage response, or just flashing LEDS and back to music.  I say the same thing on my iphone/Google Home and it’s works perfectly.

How do I enable continued conversation on my sonos one with Google assistant ? I've tried looking through the settings and end up going round in circles. Thanks for your help in advance. 

Has anyone worked out how to group Sonos One and Amazon Alexa together in the same speaker group ?So that they all play the same music perfectly synced together. When i have tried it’s either the sonos or the alexa that can be selected , never both.Many Thanks

I’ve seen many questions to the below but not found an answer so I will add my penny worthI have new sonos beam and all integration with sonos app and youtube music is fine apart from the truncation list issue. ie I can play youtube music from the sonos app OK Google questions like weather and what is my diary work fineBut when i ask google to play a track eg ok google play artist trackname  i get the following reply “Ok playing trackname on YouTube music. Sorry I can't find what you're asked for”I have the basic youtube music. All the various combinations of asking to play a track/artist fail with the message above. I have a  google home speaker and all the commands for youtube music WORK on this.Any ideas please

2 weeks ago I set up our new family Sonos speaker on our home WiFi. I think we’ve spent £160 on what is essentially a high-end doorstop. I and both my parents downloaded the new app, connected to Spotify, connected Google Assistant, set up voice recognition for me and my mum. The lot. Up until now it had been working fine, e.g. Me or my mum could ask Google Assistant to play music on Spotify and it would, or, we could play music through the Spotify app. This morning I did just that and played music on the speaker, no problem, but a few hours later my mum, and then I, ask Google to play some music on Spotify. She says “I can’t do that here, but you can ask me to play on one of your other devices” (we don’t have any) - or something to that effect.  So I go to my mum’s Spotify- can’t connect to the speaker, odd, because when I go to my own Spotify, it connects and plays just fine. Google Assistant is still having none of it. So I open the Sonos app on my device, and then my mum’s, and the

Beam was working fine with Alexa. About a couple of months ago Alexa volume decreased to 25% of the regular TV volume. The only way to hear Alexa’s replies is to manually increase the TV volume. This seems to be a ongoing issue. Is there a solution to this problem on the horizon?

Hi, I have recently brought a new Samsung Q70 series TV and a Sonos beam.I have been though all of the setup and got it working so I can play the tv sound through the beam. My question is how do I disable the beam when I am just watching tv and don’t want the sound coming through the beam.  I only really wanted the beam to use while watching movies and Netflix style shows.  every time I switch the audio Settings back on the tv it diverts straight back to the beam.  any ideas ?

I have a Sonos Beam setup in surround sound with a Sonos One and a Sonos SL. Right now, when communicating with Alexa, everything is coming out of the Beam.  Is it possible to set Alexa to come from the Sonos One instead? It’s more central in the room and would be a much better experience.  The other issue is that the Alexa coming out of the beam is SO QUITE. Regardless of the volume of the music coming out of the Beam.  Any ideas?

Topic

We have a small house so I was looking at one or two Sonos Ones to pair with my Beam for TV but then be able to separate them for general music listening in separate rooms or on the balcony  - is this easy to do and would you recommend with one or two One’s

It takes at least 7 seconds for Alexa to be ready for another command after one is processed on my Sonos One speaker.  Regular Alexa speakers have just 1 or 2 second lag times.  Why can’t Sonos have the same, lower, lag time between command execution and readiness for a new one?

Love the new sonos one i bought about a month ago except that it keeps disconnecting from alexa and requiring me to go into app and remove alexa and reinstall.  i have read this is a know bug and would like to know if anyone here has a fix.

Hello! I have several Echo Dots and several Sonos Ones throughout my home.  Recently (perhaps coinciding with my update to S2), when I say, “Alexa” in a room with an Echo Dot, a Sonos One in a different room responds, which of course I can barely hear.  Is there a way to choose a primary device for responding if multiple devices hear the wake word or to adjust the sensitivity of listening for the wake word per device? This used to work perfectly but now if I don't whisper to my Dots, the Ones always respond. Thanks!

Please be aware - Amazon have changed the Group settings and “Preferred Speakers” are no more.   Using an Alexa Device Group to get over the BBC dropping TuneIn problem can still work though. Create your Device Group and put your Sonos speaker(s) and the local Alexa device into it.  Ensure the Sonos speaker(s) are set as the “Speakers” for the group.BE SURE TO SCROLL RIGHT DOWN THE SPEAKER LIST to find the “Playback Options”.Chose “Change” and select “Always” Job Done. 

I have two homes.  Each home has a wifi network with the same SSID (we’ll call it Gandalf for simplicity).  The idea was that anyone who had access to the SSID in house A would also have access in house B. I have a reasonable sized Sonos system in house A (Play:Bar, sub, and about 8 Play:1 and Connect devices).  At house B, I have a Play and a Move. I’m running into a problem getting Google Assistant set up on the Move at House B.  When i go into the Google Assistant setup process, it can not find the Move when it looks for it.  I have already stripped down the network (killed off the 5GHz access, and disabled the additional Access Points).   Could the fact that I have two systems on the same SSID be posing a problem?  Is there something else that’s causing this issue? Worth noting that I did have this working for about 2 weeks.  Then I had to reset a bunch of stuff with my Google account, and we’re back to square 0… Thanks 

I have an Alexa routine that turns off all my lights, televisions, plugs etc.. on my way out the door with “Alexa, I’m leaving” voice command.   No other device has an issue but Sonos. I can’t seem to figure out how to simply add a stop music command in a routine. Yes there is a stop music command with my echo speakers but I only use Sonos speakers to play music so that’s useless.   If my music is playing via Sonos speakers I literally have to say “Alexa, stop my music” BEFORE OR AFTER the “Alexa, I’m leaving” voice command.    

Alexa controls one echo dot and Sonos one.  Different rooms.  No groups.  Every morning I will listen to BBC sounds on the Sonos, and then say ‘Alex off’, and usually the Sonos goes quiet.  About every 5 or 6 times I do this it listens (vol drops and light brightens), and then carries on playing regardless.  I have looked at Alex/settings/history, and it clearly hears ‘off’  but does not respond.  It usually responds to other obvious things like ‘music off’ or ‘turn off’, but when it fails to respond to ‘off’ it also fails to respond to any of these other commands as wellWhy is this - it is odd that it is intermittent and correctly ‘heard’ is it fixable?  I end up turning it off at the wall.

Has anyone in the group experienced Alexa losing its connection when it’s close (in proximity) to a sonos speaker?   I’m ticking off possible issues with our Alexa dropping (intermittent wifi) connection.   The rest of the house WIFI is ok (verified already and other iOS devices operate when Alexa is down).  I’m wondering if there is a channel interference issue being so close.   Thanks

If I try and play music or radio through my sonos beam using Google assistant,  it cuts out all the time. I have to turn on the tv and link to the sonos as the source to allow it to work. Eh? Seemed to have happened all of a sudden.  Used to be able to play music through the beam without the tv needing to be on.