Voice control and smart home

Hi’ I seem to be having an issue to get my sono speakers back the way they where, I’m trying to control the volume with google home to have all the speaker turn the volume up all together and also down. for what ever reason it will only control one speaker at a time. Any help to resolve this would be appreciated. I did try different settings but seen to be at lose on how to set this. I can control the volume of all the speaker at one time with the app but not with Google it did work at one time but has stop.Thanks in advancelou

I am pleased to see the Alexa integration now supporting routines on Sonos devices. I have an Alexa “Good Morning” routine that plays my Flash News Briefing and when complete turns on the Radio and Lights in the Bathroom. If this routine is triggered on an Echo Dot it works well, if the routine is triggered on the Sonos device it plays the Flash News Briefing but does not turn on the Radio or the Lights. When the Sonos device plays the Flash News Briefing I never get the “this completes your Flash News Briefing” message that I get from the Echo device.Appreciate any thoughts or suggestions… spent way too much time on this already :) 

Dear community,I have updated two speaker names in the Sonos app. I want to use them as surrounds together with a Beam. However the names in the Google home app have not been automatically updated. Do you know how to push the Sonos names to google app or force an update?Thanks, Robert 

Recently sold my Sonos system without realising I needed to do a factory reset on them.  I had the old Sonos 1& the Sonos Play. I had linked them to my Amazon Alexa. Now I cannot play music through Alexa since it is still linked to my Sonos. Help!!

After an initial successful setup with two Sonos Ones, I have recently expanded my Sonos setup using a Beam and two Play:1. This has led to me moving the Ones to other rooms. I’ve renamed them, and re-tuned. Frequently, going into the app, they’ve reverted to their old ‘room names’. I can re-name them back again, and checking on all my mobile devices this applies successfully. Next day, the changes are undone again. So far, tried asking Alexa to rediscover devices, and have deleted Apple Home app. Any ideas?

Alexa is working the sonos amp just fine. I can’t get the S2 app to see the Sonos amp any longer. Alexa is working with it.  I have unplugged and rebooted. I can get S2 to work but then it gives me issues with Alexa. So confused obviously it’s on my network and working but the S2 app can’t find it any longer.  Anyone experience this??? Looking to expand on my amp and get more, but this problem is making me rethink this direction.Help.

I'm listening to my TV through Beam. I use Alexa to switch to play some music via Tidal. I cant seem to figure out how to get back to audio from the TV. I've tried “Alexa stop music,” and “Alexa play TV sound” and various iterations of this. What am I doing wrong? Is there an Alexa command for this? Thanks!

I have added my sonos speaker to my google home group and it will cast music to all speakers. However the sonos sound is ahead of the other speakers in the group (annoyingly so). I have tried using the sync slider in the app but it does not make a difference. How can I fix this? 

Hi Sonos Community, So my early experience with Sonos & Amazon Alexa are far from impressive; she doesn’t listen, when she does its often having to repeat myself, she will sometimes when music is off, she will start playing randomly the music she was last playing…  Now while i appreciate the sound improvement of the Sonos, the integration with Alexa is far from impressive. . .  On scan of forums, the usual gripes by other users, so is this ‘experience’ i am getting as good as it gets?   AND while i have yet to do the deregistration of the service, i’d challenge why deregistering a service via an app is going to fix these ‘intermittent’ issues . . . happy to try, but i’d be pleasantly surprised if this is the issue. . .  my bigger concern is how well Sonos & Alexa actually get on . .. at the current rate of success, it will be going back which would be real shame as all but Alexa works well..  PS - i am doing nothing more than requesting rad

I feel like I've tried every fix that's recommended, but no luck. When trying to add Google assistant to my Sonos App, the process seems to work perfectly, but after the process is complete, it does not work and it doesn't show up under Voice Services in my Sonos App. Even after it says it was successful. Additionally, the Sonos Playbase does show up in the Google Home app, just not in the Sonos App. Bottom line, Google Assistant doesn't work. Everytime it says it's successful, but never shows up under Voice services (in Sonos App) when I click "Done" from my Android phone. How do I fix this?   Ps. I've tried changing room names, removing music services, starting from scratch, etc.

Hi there just set up google assistant on my sonos 5.1 and two other sonos ones. Setup was smooth, but after installation, it gives the following reply whenever I ask Hey google to play music/ spotify etc. My google music services is the same spotify account as my sonos default. same for the sonos device setting. I can skip track, pause, stop music once I've launched spotify from my phone etc. Hope someone can help 🙂

I have successfully set up routines to turn off lights etc when I leave the house via the Google assistant on my sonos one but I cannot seem to find a way to add turn OFF the music as part of the routine. Currently I activate the routine which turns off the lights and have to give a separate command to turn off the music. Is it possible to integrate both commands as a routine? 

I have 15 Sonos products, Amazon Echo dot and Google nest mini. I have a total of 66 smart home devices from radiator valves to light bulbs and power sockets to speakers.I have found Alexa increasingly annoying and becoming more and more picky about how you achieve things. She will respond to “Alexa set the dining room lights to 50%” by saying “please try again using % for brightness and degress for temperature” which just frustrates the hell out of us.We have found google nest mini to be a LOT more accommodating in how you ask it to do things. “Hey google, can you set the lights to be brighter” for example.Now I recently purchased 4x Sonos One and 1x Beam. The plan was to move wholesale to Google Assistant for a more ‘humanised’ interface. I installed the Beam, added a couple of Play:1s as rears (previously operating as a stereo pair in my kitchen) and enabled Google assistant, ran trueplay…. everything was going really well. The beam responded well and everyth

Hola comunidad  les cuento lo que quiero hacer. Tengo domótica en mi casa uso Google assistant para controlar todo recientemente adquirí una sonos beam, les cuento agregué a mí esposa al grupo hogar de Google home pero a la hora de ella pedir música al asistente dice que no se puede ya que la cuenta de Spotify es la mía que forma puedo hacer de que el asistente mediante el sonos ponga Spotify pero con su cuenta. Gracias por su ayuda.

We all know how all encompassing big tech can be. I was one of the few people that invested in a Nest camera before Nest was acquired by Google. Once Google acquired the company, Nest became a little compromised in terms of what they offer. If Sonos bailed out because of the big tech squeeze, Sonos will never be the same under Google. Whilst the Google Home Hub sells well, it’s nowhere near as quality a product as Sonos products. Any Sonos legacy products are easily superior that any of Google’s newer products (Google does not really have special interest in speakers, they have special interest in a bigger slice of the market -whatever it takes. I recently switched to the Ring Doorbell because they are genuinely about home security rather than also trying to harvest users’ personal info in effort to sell you more products (soon there’ll be a Google refrigerator, Google car, shaver, etcetera, it’s mind numbing). Sonos has a moral duty to not cede their innovation spot to the G. What

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. not sure which device or settings i need to address to get "that device" online. Everything is connected through my wifi.

Starting roughly Dec '18, Alexa stopped playing music on my Sonos One. It acknowledges that it's going to play music, but then nothing; silence. I've logged out of Amazon on all account and on the web, and I've removed Alexa from the Sonos app, then reinstalled and logged in, but that didn't work. Today, I logged out of Amazon on all devices and the web, uninstalled both the Sonos and Alexa apps on both of my devices, and factory reset my Sonos One; still the same issue exists. I used to play Amazon music, but I also tried adding iHeartRadio, but Alexa still acknowledges the request but doesn't play music. I'm getting so frustrated that this is an issue in the first place, and that it's so difficult to come up with a solution. I'd greatly appreciate any advice I can get to get Alexa playing music again.

I purchased the Move about a month ago. Have it linked to Alexa and use it mainly to play on Spotify. Voice commands will work for a period of time then will stop responding to Alexa. Only thing that works is removing Alexa via the Sonos app then re-adding. That will work for a period of time then it will stop working again. I’ve tried resetting the Move, enabling/disabling the skill in Alexa, logging out of Alexa and logging back and nothing works. The only thing that gets the voice commands working again is deleting & adding the voice assistant in the Sonos app, which again only works for a period of time before it stops responding to the Alexa voice command.  Any thoughts?Thanks a lotSonos diagnostic code: 169626  

Hi!I am trying to link my Sonos system to my google home. But every time when I am using the google home app, push configure a new unit search for sonos and then link the app just say that the account is link and I am back to the beginning with no speakers.Can somebody help me?

I have an echo dot and when I say “Alexa play “song name” it plays the song. When I do the same thing with my Sonos move it says it will only play the song with Amazon music unlimited. Are my accounts just not linked correctly or will the echo dot do it free since it is an Amazon product?

Very low volume on google assistent and no reaction when i try to adjust the volume. What to do?

Can sonos one or SL be used as wifi speaker in amazon echo dot?Devices: amazon echo dotsonos oneProblem: Want to use alexa in Hindi on sonos which is not supported,sonos skill is not available on alexa app in my country  Want to know/ possible solution  : if i can use sonos as a wifi speaker for my echo dot , if yes then probably it makes sense for me to purchase sonos 

I have an Arc, Sub and two OneSLs connected to a Samsung The Frame (2019) and with the TV off, when I ask Alexa “play BBC Radio2” she responds “here’s BBC sounds, here’s Radio2” but then nothing comes out of the Sonos system.I can connect to the BBC Sounds app through the TV, but then the screen has to be on - which I was trying to avoid.Any advice welcomed, thank you

Can other people come into my home and use their music app on their smartphone and connect to my sonos speakers?

I just triggered an Alexa routine on my Move that ends in an audio response. Up until now I always got the “audio actions and routines are currently not supported on this device” message, whether Alexa decided to respond as programmed or not. But today, she didn’t argue with me at all. She just very pleasantly responded like she was speaking through an Amazon Echo device. I tried it on my Beam. Same thing. And on my Sonos Ones as well.Am I losing my mind or has the Alexa integration on Sonos devices gotten a big improvement or something? Does anyone know if there are other things she’ll do on my speakers that she wouldn’t before?