Voice control and smart home

What is the point of having Alexa built into your Sonos One if you cannot combine it with your existing Echo and/or Echo Plus speakers to be able to play music throughout your house.  I have two recently purchased Sonos One speakers and was getting ready to add the Sonos Play Five, but that decision has been back shelved.  I can’t justify the $550 cost when it cannot be combined with my other Echo speakers for an EVERYWHERE experience when playing music!!! So dissapointed.

I have various voice activated Sonos speakers, and control a lot of my music via a “Hey Google” command.I also have an Amazon Unlimited subscription, having recently closed my paid Spotify account.However I have not found a way to access Amazon via the “Hey Google” voice command.  If, for example, I say “Hey Google, play The Beatles”, she’ll head off and play a series of songs on a free Spotify (with advertisements) service.  I don’t seem to be able to set a default to get that service to go to my Amazon account instead.Any clues??

I've had Sonos for a few years now, always a Sonos Beam in my living room and a Sonos One in my bedroom, with Google assistant added. And I've always had the ability to say "Ok Google, play Duo mix on Spotify" and the Sonos that heard me, would play without any issue. But recently, both my living room and bedroom sonos' are insisting I declare which Sonos I want the music to play in. If I don't say "in my bedroom" it won't play and I have to start the voice command over. It's a small detail that is a bit annoying. If I'm 3 feet away from the bedroom sonos', you're obviously the one I want music to play on, the living room sonos didn't hear me or activate to listening mode.Why did this change, and is there a way to change it back?

Would really like to expand my Sonos system but thus far no support in Colombia? 

Please ask the engineering/coding team to incorporate Amazon’s ability to change the wake word and change the voice settings. Very frustrating that these options still are not included and Sonos is still essentially ensuring the virtual assistant stays gendered. Shouldn’t be that difficult and right now appears to be lack of priority/care. 

I have google nest mini and Sonos one. I cant use “ok google” let Sonos play music.But I can play music thought Spotify app , Sonos app , Mac app. Steps to reproduce(speak to google nest mini):1, Ok google,play music on Sonos.2,Ok,play Spotify music on Sonos, sorry, This device does not support this feature. Steps to reproduce(speak to Sonos one):1,Ok google, play music on Sonosdoesn't respond.but if I ask weather or time, it worked. I changed my google assistant default audio device to Sonos, it also doesn't work.

1 lost customer. Sure there are others. I realize losing 1 person as a customer is no big deal. But I'm sure there are others. For the price - really should have most common streaming platforms. Billions of Android users. Lost opportunity. Anyways, just my 2 ¢ 

This is a completely speculative question that can’t be confirmed yet but I’m just wondering if people think it’s possible. Based upon what I’ve seen and what’s coming up, it really looks like a strong possibility to me.Sonos previously purchased a voice assistant company called Snip a while back and it’s currently looking to hire someone to lead their Home Theater OS department. While thinking about how they could then use their own voice assistant to control not just music but TVs as well, I also remembered that Matter is being delayed to this Fall as well.Suddenly this all made me realize something. What if Sonos is going to take advantage of this and create not just a music/tv voice assistant but a full blown home voice assistant that suddenly will have access to tons of Matter compatible devices this Fall, thus making Sonos no longer dependent upon third-party voice assistants like Google, Alexa, & Siri?Be interesting to see how this unfolds and if it becomes a reality or not.

Looking for an update on this issue.  My endless search of the internet resulted in the question above not being addressed.  is there a resolution to this?  If not, do you have an expected ETA? 

My Sonos ARC is connected to a Sony TV with a HDMI cable with ARC.  It is also configured as an Alexa.Sometimes I want the TV to be showing something, but the audio to be separate from the show. Right now it seems to “partially” work.  If I start playing from an Echo (with the Sonos set as the default Alexa speaker) the TV audio is silenced, but the Alexa audio is unheard.  Turning off the Alexa Audio (stop) does not restore the TV audio till I change something on the TV side, and even then, it seems to come back with the Volume at zero. It would be great if I could explicitly state that audio on the Alexa side takes preference in all cases.

I have a large kitchen/diner. I have 2x stereo pairs of Ones- called Kitchen 1 & Kitchen 2 in Sonos.Clearly I now have 4 Alexa’s in the same room but, due to the pairing, the 4 appear as just two Alexa devices in the Alexa app until you click on each ‘Alexa device’ and it has two speakers inside it, both of which can be configured.What I want: a permanent grouping of Kitchen 1 and Kitchen 2 so that whatever I do, they play together, ie. all 4 speakers play (as 2 stereo pairs) all the time under the command of the Sonos app and Alexa.What I get: an infuriating mix of, group them in Sonos, everything works fine… until at a random time when someone says “Alexa play...” it decides to break up the group and play from only one pair until I regroup them in the Sonos app. This is driving my nuts.I have tried what I think is *everything*… but I live in hope that the magic combo is out there somewhere.I have created a room called “Kitchen” in Alexa grouping the two Sonos pairs, Kitchen 1 and

I have a Play 1 and a Beam and Alexa randomly stopped working on both today (have checked the mic is on).I have tried disabling/re-enable the skill, but am getting stuck when trying to enable the skill. I get the “You need to link speakers to your user@example.com Sonos account before you can add this skill.” error even though I can see my devices in the Sonos app fine. Going to the settings of each individual device shows the following under Voice:“There was a problem retrieving Voice Services account information for this room. Please try again” - this was the case before trying to make any changes.What I have done so far:Disabled the Sonos skill in the Alexa app and deleted all Sonos devices from Alexa, logged out and back in to the Alexa app Checked that my Sonos account has a valid postal address (this was suggested as a solution in another thread) Attempted to disable Alexa from within the Sonos app, but it does not show up to allow me to do so - when I go to Settings > Service

I am trying to add my Sonos Beam to an existing (or new) Alexa group, but it does not seem possible.I'm following these steps:On Alexa, go to devices Select the Group Tap Edit Select the Sonos Beam Tap "Save"When I go back to that group, the Beam does not appear under group devices. If I try the above steps again, the Beam does not appear selected (part of the group). This is only a minor inconvenience as it prevents me from using commands such as "Alexa, turn on lights". Instead, I need to be more specific such as "Alexa, turn on living room lights". However, it seems like a bug with the Sonos/Alexa integration and I wanted to bring this up. Are others experiencing the same issue?

When I give my Beam Google Assistant a command to play music, it plays on my Play:5 instead.  The Play:5 sits below the Beam and is inputed from a turntable to play my old LPs.  That works fine.  The Beam is connected via ARC to my Samsung TV and works fine for TV audio also.  Both speakers are in the same room, with the Beam on the top shelf of the media center and the Play:5 below it.My question is: Why does a music voice command on the Beam play music on the Play:5 instead?  Also, why I cannot control the volume of the Play:5 from the Beam voice command.  I have to touch the Play:5 buttons to increase or decrease the volume.Thanks,

A couple of questions re setting up the Sonos system to be able to automatically respond upon a voice request to play:Is it OK to keep Sonos Amp and Sonos Five always on, so that a request via Alexa to associated Amazon Echo to play something on the Sonos equipment (Alexa Group) can be initiated at any time? Or do you typically turn the equipment on each day just prior to asking for something to play? (Amazon Echo is kept on.) Does Sonos Amp and Sonos Five go to sleep after a time of not playing and do they automatically awake when the Alexa command is given to the associated Echo for them to play? (This, to save energy and potentially not overheat internal components vs the always full on state.)Thank you in advance.

Alexa is supposed to be a great addition to Sonos. Are there any plans to add any new streaming services in the near future, eg napster. What about local media playing? These were asked for when alexa was initially introduced. It seems like there haven't been any significant improvements for a long time. Was alexa integration an unnecessary gimmick?

Looking to use Amazon Echo to control Sonos Amp (and/or Sonos 5) via Alexa. I believe the Echo can be connected to the Sonos equipment by wire or wirelessly.Is there some advantages to using a 3.5mm to RCA (Amp) (or 3.5mm (Five)) cable to connect the output from the Echo to the input of the Sonos device (to have it play on the Sonos) vs setting up an Alexa Group to play the sound from the Echo to the Sonos? Would the sound when using a cable be better/worse quality compared to the wireless setup (for streaming music for example)? Overall, what would be the preferred way -- Wired or Wireless? (The devices will be close enough together that either way can be accomplished.)Thanks for your support.

I am looking at adding some Sonos products to enhance the music/radio playing capability in my home.Some questions:Is it possible to use Alexa voice assistant on an Amazon Echo to direct to play (music or radio station) simultaneously (and in sync) on a Sonos Amp (with 4 speakers) and a Sonos 5? Can I have it set up so I can just say “Alexa Play Song X”, and it defaults to playing on the Sonos Amp and Sonos 5 together and in sync. (I understand that it cannot play in sync on the Echo and the Sonos devices, so I would not want the music to play on the Echo when the Sonos devices are playing.) How would I set this up? Do I set up a Sonos Group? Alexa Group? Or Both? What would be the “Preferred Speaker” or “Controlling Speaker”, etc? Can I ask Alexa (via the Echo) to adjust the volume of play on these Sonos devices simultaneously? (e.g., “Alexa, Louder”.)   What if for preferred listening I would like the volume of the Amp to be louder and that of the Sonos 5 to be softer, or vice versa?

So i am just setting up my Sonos App. It is connected to in the ceiling speakers. They worked when i tested them out first thing.Now i am trying to connect to Alexa but it all is going into circles and i am losing my sanity.It keeps asking me to register speakers and gives zero to nothing to explain what on earth they want me to do 😭😭😭

I use a Nest Hub to play music on one of my Sonos speakers. I have three speakers on my main floor. I cannot seem to get the the Nest Hub, which uses Google Home, to play on more than one speaker at at time. That forces me to open my phone and then add the other two speakers to the playing speaker. Is there anyway to fix this?

Spotify volume becomes quiet and unchangeable after I use the Google Assistant on my Arc. I use Spotify direct cast and it will work normally (I can change the volume in Spotify app, Sonos app, or speaker volume buttons) until I use Google Assistant. Then the volume becomes quiet and I can’t change it using any method until I unplug the Arc. I can still change the volume of TV and Google Assistant voice responses, just not Spotify. Has anyone experienced this? Any ideas how to fix?

I am need of some support.  To clarify I have had number of Sonos speakers and google home devices for over 5 years I think so am familiar with both technologies and their capabilities however I have recently purchased an Arc which is the first sonos speaker I have owned with built in assistant capabilities.I have set it up and the “hey google” wake word works 99% of the time regardless of how loud the speaker is this is fine.  However I have found the actual voice recognition is very hit and miss.  I have been doing some experimenting and to remove variables I only use a single voice command during testing “activate the movie scene”.  I have found that this probably works less than 50% of the time.  When it doesn’t work it is not miss understood, the speaker simply ignores the command completely.  Sometimes it only detects part of the command but sometimes it is the start of the command or the end of the command but never the bit in between or misinterprets the words.  Furthermore I h

Hi I hope I get an answear now. When will voice services be able in Chile? If not please let me know because I want to by more products but only if I'm going g to be able to use them fully

Hi All. I have recently replaced my old Echo device with a Sonos One (Gen 2) in my kitchen. I set up Alexa and it generally works fine, but any moderate background noise renders the microphone useless, and Alexa will not react unless I speak directly into the mic. I also own an Arc and a Roam and both work flawlessly. I have found some threads on here discussing the issue, but it is not clear to me whether this is a general Sonos One problem or whether to consider a replacement unit. Does anyone have a bit more insight? Thank you.

I have Sonos devices in two homes. Both homes are included in my Google Home app. However, i am only able to install Google Assistant in one of those homes. Each time I install it in one home it unlinks from the devices on the other home and I need to do all the installing again.