I have a 4th group in my Sonos app that plays speakers in our ceilings that are connected to the port through a second amp. Works fine when using Sonos, but cannot get the Alexa app to cause anything to play on that group. Is there a common answer I’m missing?
Can Alexa control a group of speakers (non-sonos) connected to the port through a second amp?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
I have a 4th group in my Sonos app that plays speakers in our ceilings that are connected to the port through a second amp. Works fine when using Sonos, but cannot get the Alexa app to cause anything to play on that group. Is there a common answer I’m missing?
I would perhaps check and ensure that the Amp has a ‘unique’ name and is not the same name as an Alexa group and is not named the same/similar as anything else in the Amazon Alexa list of devices.
Set the default music service in the Alexa App and ensure that same music service is also installed in the Sonos App with the same login credentials.
Next remove/reinstall the Sonos Skill in the Alexa App and rescan/discover all the local Sonos devices.
When scan is complete, then see if the Amp will work with Alexa.
So if the Amp was called ‘Den’ (just as an example here) then try playback with an instruction that’s something like this ‘Alexa, play some music on Den’ and see if it the connected speakers then play.
Figured it out.
First, dumb me, we had a power outage and for a bit the amp supporting the “House” speakers was down.
Second, when Alexa scanned for devices she found “House Sonos” instead of the Sonos “House”.
Easy solution. When we want Alexa to play through the house speakers we ask her to use House Sonos.
Knew it would be something simple.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.