Voice control and smart home

I am in my husband's Amazon Prime 'household' (effectively the account members) and I can see and access both Amazon music and Prime music from the Sonos controller app. However Alexa will not give me access to either Amazon music or prime yet both are streaming sources. What am I doing wrong?

There's a lot of "not currently available" and "this is still a beta release" posted on this subject. But what I want to know is, WILL Alexa ultimately be able to access my LOCAL music library? I mean, is Sonos and Google actively working on this feature? Please throw us a bone...We're still out there you know -- That is, Sonos' original customers. Not everyone gets all their music from Spotify, Pandora etc. When we all first heard about the Alexa integration, we got excited with the thought of accessing our personal music libraries via voice commands. Understanding the technology challenges at hand, we just want to know if this is ultimately still a goal. Won't even hold you to it if the tech hurdles prove too great to overcome. Thank You!

On my echo's, flash briefing cycles through BBC, NPR, NewYorkTimes,CNN,Daily202 and others. When I say "what is my flash briefing" or "what's new" to my Sonos, I get only the first item in my sequence...BBC. Then it thinks it is done. Does Sonos support of flash briefing allow more than one source? Or am I having a problem other Sonos One users aren't seeing?

I realize Alexa is still "public beta," but I wanted to share my experience. When getting the Sonos One's attention after not using it for a while I find I have to say "Alexa" twice. Once I've given it a command, I only have to say "Alexa" once for it to respond. Several commands in a row are responded to immediately. Leaving the room and coming back some time later, I have to say "Alexa" twice to get its attention again. Is anyone else experiencing this?

I use sonos to wake me up with the radio, can Alexa set an alarm on the sonos app for me? Not got Alexa yet so was just wondering.

I have the Sonos One and when I ask Alexa to play music (plays from my Amazon Music account), I've experienced a number of different issues. Not sure if they are related to the same problem. I have no issues getting the Alexa response that it's playing my music on "kitchen" (where Sonos is located), but one of these problems will show up: 1) All I get is a little static and then nothing, no music at all, seems like it tried to start, but something happened, or 2) It starts playing just fine, but then stops after one song, or 3) It starts playing just fine, but transition to next song is odd, like it cuts off the song right before it ends and starts the next one immediately, and may stop after two or three songs, 4) It starts playing just fine, transitions are good, but stops after a few songs are played (playlist has 100+ songs) After it stops, if I go into the Alexa app, it still shows that the music is playing until I click icon and then it shows the music is stopped. If I go

When I open my Alexa app (with a Sonos One) and click on the "your Skills" tab, I immediately get a pop-up error message --> "The language you selected does not match your Amazon account settings. As a result, Alexa skills are not available. To get the best Alexa experience, please choose English (Canada) by selecting continue. CONTINUE. When I press continue, it takes me back to the Settings screen and then keeps looping back to the error message above. I'm not able to access my "Your Skills" page. Help please! Thanks!

I've been using the Alexa-Sonos integration for some time now with very successful results. Recently though I've been having trouble altering the volume on the Sonos from Alexa. When I say "turn it up/down in the " I get the response "that command doesn't work on . I get varying results if I say "set the volume to 30% in the ". Often will completely mute or simply not respond. This has been happening for a couple of weeks now and I can't remember changing anything on my side. Since that has started I have also added a paired Play:3 which is now in stereo mode with the other Play:3. (I don't have any other Sonos devices yet). I must admit that pairing it on the Sonos side was easy, but reflecting that pairing on the Alexa app was not so smooth. I didn't want to forget all my smart devices as I have quite a few, so I ended up disabling the existing Sonos Play:3, then adding the new Play:3 pair. I ended up with 2 Play:3s listed as well as the Play:3 group. I then renamed

Hi I have an echo dot in my kitchen and sonos throughout the house . When I say Alexa to the dot, the volume on all speakers drops until the request is complete. Can I stop this from happening to the speakers located on other rooms (I.e. Those not in the kitchen). Very annoying for listeners in other rooms.

Sonos One setup in my living room and have noticed that it chimes randomly when I'm having a conversation or am speaking on the phone. The living room is nowhere near a TV or radio, and I don't say "Alexa" when I'm speaking unless I want to directly address the unit.

Added Sonos skill to my alexa app. Skill says it recognises my Sonos but when i ask Alexa to play something it doesn't come through Sonos. Cant figure out where I'm going wrong. Can anyone give me some advice?

Alexa on Sonos One does not have access to exactly the same Music Sources that Sonos does. For example, Alexa cannot access my DLNA or Plex Media server or my hard drives where the files are saved. This is a feature that needs to be added.

I've had Alexa working fine for long periods but it stops working. It repeats the command but does nothing. Eg i say "alexa play rolling stones" it repeats command back saying "playing rolling stones on Spotify in kitchen" but then nothing happens. I then have disabled the skill, then readded it, removed the device and readded it, removed link to Alexa and readded it, turned off and on again. Works again for a bit then mysteriously stops working. I have to repeat all steps above for it to work again. Annoying as it's good when it's working

So will I am waiting (and waiting) for Alexa to play from my NAS drive, I'm tempted to sign up for Amazon Music unlimited for a few months but will it be able to play playlists from that account ? thanks David

Went thru the Alexa app setup steps for connecting to my existing Sonos Connect. Setup was quick and easy. I noticed after the setup in the Alexa app that I could not get music services to stream to the Sonos Connect and that the queue in the Alexa app seemed to be locked or frozen. Long story short, what I did was deleted the Sonos skill and device from the Alexa app and factory reset my Sonos Connect. Re-setup my Sonos and then started the install of the Sonos skill within the Alexa app. I noticed that as I was adding the Sonos skill that the process was slightly different and at one point it directed me back to Sonos to login in and link my speaker to my account thru the Beta program. Followed the process and now I have voice control of my Sonos Connect thru both my Amazon Echo and Echo dot. Anyways this worked for me.

Will there be any other Sonos One updates with the Spotify release on December 21st? Or will it be strictly focused on Spotify? Just curious if any other new Alexa functions will be added.

Sonos Please Fix: When I play a playlist via Alexa it plays and I am able to use command “Alexa, Next” to play next song. But when I play a playlist from the app, the same command does not work. Alexa’s reply is, “what do you want to play?” Pretty annoying. So in order for you to use commands like “next”,”previous song” etc you have to initially have music play from Alexa and not app.

I have a connect that drives my whole house music library. I have music in 4 rooms. I added 3 echo dots on my main rooms. When steaming from an amazon music station, the only thing I can get Alexa to do on the connect is to skip forward. If I ask Alexa to play a song that I know is in my library, she starts it on the internal speaker, but not the connect. Originally the 3rd echo day was called "library". Then the SONOS group was also called library. I can't seem to change the SONOS group name, so I changed the dot name. Still no luck. My voice command is "Alexa, play Boston, Don;t look Back" in Library". She plays it on the Dot speaker (now) called Study. Any ideas?

Hi, Sonos promised in several places that Flash briefing will be available on Sonos One by 21st Nov. I am in UK and I could not get this to work this morning. Are you still on track for enabling this today?

How do I play my Napster playlist on my Sonos players controled via Alexa

I have been playing Spotify through my Sonos One using the Spotify Connect feature but now that Alexa + Spotify has been added I was excited about starting/controlling music directly from the One. Unfortunately, if I ask the One to "Play X on Spotify" it will say "Playing X from Spotify on Office (the name of my One) but then it takes no action and does not play any music. Additionally, if I start playing music from Spotify Connect I cannot control it with my voice/alexa. Eg. - Music is playing via Spotify connect and I ask the One "Next" it acts as if no music is playing and asks me "What do you want to play". Please help! Cheers, Andy

Hi, I am a total newbie to Sonos & just purchased a Sonos One. I am gong to buy an Echo Dot. I am an Apple Music subscriber & want to know if when linked to my Sonos, will Echo Dot give me full voice control of my Apple Music ?

Just thought I would add a positive regarding the new Sonos One. Only had it for 2 days but I find it a superb piece of kit. Yes, there will be work in progress, and it will change, but overall it works very well for me. Might even get another one as the wife has collared this one! Doubt it will be discounted for Black Friday?

Do we need to be involved in BETA testing on Sonos to hook up the Amazon Echo Plus to control Sonos and is this operational in Ontario Canada ??

Hi, I am curious about how well the new echo dot works with Sonos play 1. Can anyone tell me of their experience? I would be mostly using it for a Spotify if I am using this in a one room only set up is there a need to specify which room when using the voice commands? Thanks