Voice control and smart home

Hello all, Any body knows why tidal is not on the voice control service? Will it be added soon or sonos do not have plan to implement it? 

The new Sonos Move 2 speakers do not set up any of the voice control. Message comes back failed please try again. I have tried many times on sifferent days of the week, still no success.

Since the recent updates, I’ve noticed the Alexa is unresponsive. It was hit and miss prior to the update anyway 😡

The closest topic I could find related to this issue is “Intermittent Alexa Voice Assistant.. Sonos Voice Control all OK!” , and it shows that the issue has been resolved. But I think it is happening again.TLDR: Just got the ERA 100 on 25 May, everything was great, “Hey Sonos” and Alexa is working well for the first 2 weeks (responds and performing tasks asked almost instantaneously), then from 10-11 June onwards Alexa starts to have problems.Problem:Alexa not responding to commands or questions AT ALL (the status light did show up indicating it is listening, but no response until the status light went off)   Sometimes it works as intended(maybe like 2 times out of 10), but only after more than 30 seconds after the command was given and status light went off.  Sometimes Alexa won’t finish listening - I would be in mid sentence like saying “Alexa, turn off the light” and the status light will go off before i even f

Please create an integration for Sonos to Home Assistant. I don't understand why you would be this horrible and lock your system down so much? Please at least allow the community to create a home assistant integration for config management and custom voice commands. This is really unbelievable that this is not a thing still.I don't like being this negative about it, but you're making my speakers worse and worse since I bought them and I'm seriously considering just selling all the Sonos products I already have and moving away permanently from anything Sonos. Stop pushing so hard for gimmicks no one really wants and get your core products to actually work.

August 10, 2024. This issue is now resolved. The SiriusXM Skill will now link with Alexa app. Some who use SiriusXM as a streaming service on Sonos may have noticed (or will notice) that Alexa when asked to play a SiriusXM music genre will say the following…To listen to SiriusXM go to the Alexa mobile app and link your account. Unfortunately, the Alexa Skill to link SiriusXM to Sonos and use the Alexa Voice assistant is broken within the Alexa Mobile app.. Upon attempting to link the SiriusXM Skill the following message appears...Unable to link the skill at this time, try again later (or something to that affect)Don’t panic! 

I think I have a weird one. I have 2 Sono speaks, 2 Google hubs, and on Google mini speaker. When I state the command hey google broadcast / make an announcement. Only my Google device play the broadcast / announcement, none of the Sonos speaker.Try troubleshooting this issue for a month and got nowhere. So if anybody knows what settings I need to configure or what I need to do please let me know. I really like this Google feature

Sonos arc keeps turning sonos arc mic on and off mute. No ambient noise. Could this be a firmware issue? I’m using it with google assistant.  I have it set up with two era 300s as surrounds. thanks!

First of all the App (I know, shocking right) is incredibly confusing and ambiguous, and isn’t clear if voice control is actually installed on my Move 2 or not. Some sections appear to say it is, but I think this is partly because the app doesn’t off doesn’t always clearly differentiate between individual speakers or global system settings. When I try to add Sonos voice control to ‘another speaker’, the Move 2 appears and I follow the onscreen directions, but it always fails after a few minutes. The mic button on the back is on, by the top one is off, and it just flashes for a while when I press it. All firmware and software up to date at time of posting. I have tried a factory reset but doesn’t help.  Is there another I can try, or is yet another broken feature I will just have to wait for to be fixed?

 I'm not sure if it's a Beam or Internet issue, the mic just stopped responding to my queries. I uninstalled SVA then when I'm trying to install it, the installation takes a long time and fail afterwards. Even Alexa won't install. Any ideas? I already tried reset and rebooting my phone it still won't install.  

In the new app, I go all the way until it says signing in to Amazon. It stays there eternally. Tried everything. Deleted data, cache, restarted system, factory settings, etc. I can't pass that step to add Amazon Alexa to my speakers. 

Hi Sonos community,Whenever I start to play a radio station or a song from any music service via Alexa, it begins correctly but after 2-3 minutes, it cuts out and starts buffering on any speaker, whether it’s near or far from my WiFi router.What I’ve tried so far:    1.    Launching music from my iPhone using various music services (Spotify, YouTube Music, Radio France, etc.) – works perfectly.    2.    Connecting a speaker to my router via Ethernet and launching music via Alexa – same buffering issue as on WiFi.Has anyone experienced a similar issue? I can’t figure out how to fix it.

Hi,  Ever since changing my WiFi/broadband provider last month I’ve been unable to use Alexa on Sonos One. I finally got round to doing a fresh disabling of everything, factory reset and re-linking of accounts. Sonos Voice Control works fine. Alexa will operate the speaker if I make a voice command through the Alexa App, but if I try to speak to the One speaker directly it does not respond to the “Alexa” wake word command.  The skill is enabled in the Alexa app, it recognises the speaker and can communicate with them to turn on music. I’m guessing this is a bug and I’m sure what else to do.  

After upgrade to new sonos app. The alexa is not working on my Beam. And from alexa app, it appear the speaker is offline.. No matter how many time i disabled and reenabled the skill…I have also reset the voice assistant couple times as well diagnosis number: ************** Moderator Note: Recorded and removed Diagnostic Number. Modified in accordance with the Community Code of Conduct.

With this new app I am having problems with Alexa.  When I try to reset by removing everything from Alexa and removing the voice assistant from Sonos it wont let me remove Alexa from Sonos.  I was on the phone for 3 hours with Sonos with no luck.  Need level 2 support but cant get an appointment because there to busy.  Anyone have any ideas as to how to remove Alexa from Sonos so I can reset.

Hello, I'm trying to set up my roam 2, the Sonos voice assistant downloaded fine but I'm unable to add Alexa (works fine on all my other speakers). It says signing  into account and then I get a loading when indefinitely.  I've signed in and out of the Alexa app, and removed and re-addesd the Sonos skill, but still when I go back to the Sonos app to add Alexa is just says signing in to Alexa indefinitely.

Hi Sonos Community,I'm hoping you can help with a challenge we're facing in our home.We want to play music via Spotify using Google Assistant as voice control in multiple rooms simultaneously on our Sonos system. Unfortunately, we've discovered that a single Spotify account can only play music in one place at a time. This limits our ability to enjoy music in different rooms simultaneously.Does anyone have a solution or suggestions on how we can work around this issue? We're considering the possibility of using multiple Spotify accounts, but we're not sure if that's the best approach. We would greatly appreciate any expertise and guidance you can provide.Thank you in advance for your help.

Bonjour, depuis quelques jours quand je demande à Alexa de lire France Info, la lecture est hachée à chaque phrase. J’ai lancé une autre station pour laquelle je n’ai pas rencontré ce problème.est-ce que cela a été expérimenté par quelqu’un ? Moderator Note - Translation by Google:Hello, for a few days when I ask Alexa to read France Info, the reading is choppy with each sentence. I launched another station for which I did not encounter this problem.has anyone experienced this?

When i ask Alexa to play music on my Spotify.. it says it cant play as i need to link on Alexa app.I have inked it and enabled the skill but still will not understand and continues to say will send a link but never does.. but the Alexa app is linked to Spotify

I’ve seen this question asked a few times here over the years with varying responses. Very much a first-world problem, but here’s the situation:I got an Era 100 for a vacation property to try it out.  I set it up no problem and mostly use it to play music via Alexa and Spotify or Pandora.  Happy with how it worked, I bought two more, one for home and another to pair with the first Era 100.Of course, I can’t get the various skills to work on the home one.  Alexa works for the Amazon-type stuff, but can’t do any skills like playing music.  From what I can tell, this is an Amazon-induced problem, but I don’t do any home automation through Alexa like lights.If at all possible, I really don’t like to have to open up an app in my phone to do  stuff like turn music on.So here’s the question: Am I best served going with Sonos in one house and something else like a Bose speaker in the other? My priority is to have things work the same way (i.e. I

When I go to add the voice assistant. Alexa tries to connect to Amazon but won't connect. It allows me to connect to Google. But I need Amazon Alexa because all my music is there.

my most recent problem is with alexa and grouping. I have about 10 different speakers group together at all times. I always have music playing out all of the speakers. When I ask alexa to play music, it works for the speaker that it was requested on and plays among all of the speakers in the group as it should. Well, not all of the speakers. The play 1’s are left out of the equation. They are still connected as a group and the volume control still slides back-and-forth, however, no audio comes out. The only way to make audio come out of the play ones is to launch the music from the app.  thoughts?

If I ask Alexa to play music then I loose my Bluetooth connection to my tv and have to reset it. I have to do this every time?

Since last night I can’t get Alexia on my Roam or Beam to play anything It says playing xxx from BBC sounds or xxx from Apple Music etc and that’s it. It never actually plays anythingIve rebooted router, and devices. Disconnect the skill in the Alexia app and reconnected and still the same.  Any ideas !

I'm in India with a Sonos Roam 2. Ads say it has Alexa, but I can't find the Sonos skill in the Alexa app and voice controls don't work. Are there alternative ways to use Alexa with Sonos Roam 2 in India (another Alexa device, different assistant)? Is there an estimated timeline for Sonos Alexa support in the Indian Alexa app?