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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4798 Topics
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ShoeContributor I
asked in Amazon Alexa and Sonos
Audio actions are currently not supported on this device - Alexa and Sonos One

When I give Alexa a command on my Sonos One, for example "Alexa, Good Morning" she says "Audio actions are not currently supported on this device" but then strangely she carries out part the associated action correctly, turning the lights on or off as expected. No weather, no flash brief. I have a Playbar with 2 Sonos One’s in our living room. After hours of initial setup everything worked...including routines. Then I exchanged the Playbar (speaker issue) and when I updated/reloaded everything my routines no longer work. Help! Seriously, if all of the features I purchased this system for don’t work, why did I invest so much cash? The salesperson at Best Buy assured me that this setup is 100% Alexa ready.

93576
UKMedia
6 years ago
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StergContributor II
asked in Amazon Alexa and Sonos
Multiple users on Sonos

Just got and set up a Sonos One. Can I add Sonos and Alexa apps on my wife’s phone for her to use the system? If so should she use the same user and password as I use on the Sonos and Alexa apps or set up her own, and then would it automatically access the existing Sonos system?

129743
UKMedia
6 years ago
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GrussAvid Contributor I
asked in Amazon Alexa and Sonos
Is it possible to set the default play location?

Hi, I have an echo dot which I use to control music on my Sonos 1 speakers, which are grouped together (called Conservatory). Every time I play music I need to tell Alex "Play on Conservatory", is there a way to set the default to be a group? (so I don't have to say Conservatory every time?). Occasionally I forget and it will start playing on the Echo Dot or state that Amazon Music is already playing somewhere else. It would make it easier for my children when they're asking Alexa to play something. Thanks, Gruss

26966
D
6 years ago
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dmichelvContributor I
asked in Amazon Alexa and Sonos
Playing song from NAS with Sonos by Alexa

Evening. My sonos system is connected to my NAS. I can play every music file from my NAS. Now I bought the Alexa DOT. How do I acces the music files om my NAS. If I give a voice control Alexa is searching in Amazon music and find not every song I want to hear. Anyone have a idea?

11274
chicks
6 years ago
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OnlyOneWhoListensContributor I
posted in Amazon Alexa and Sonos
Amazon music my music playlists don't play on Sonos

My family has set up playlists on Amazon music. I would like Alexa to play those playlists on Sonos. When I ask Alexa to play my amazon music playlist it obliges but never on Sonos. Any other music request Alexa plays on Sonos. Example - set up amazon music playlist under my music "our jazz". Say "Alexa playlist our jazz in the library" - plays but not on Sonos. Say "alexa play Freddie freeloader in the library" plays on Sonos. Known bug? Any way to fix?

16273
R
6 years ago
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KGMContributor I
asked in Amazon Alexa and Sonos
Alexa Voice Command for CBC Radio 2 Toronto

For quite a while I couldn't find a way to get Alexa to play CBC Radio 2 Toronto. It would always play a different radio station (e.g. CBC Radio 1 or a CBC station in the Bahamas). So I had to use the app to play this station. Finally I found a way to get Alexa to recognize the station: "Alexa, play Radio 2 Toronto from TuneIn in Room X." That worked for a while then one day it stopped working. Once again I cannot find any way to get Alexa to play this station, though I have tried every combination of radio station name, location, frequency, call letters, etc. that I could think of. So I'm back to using the app when I want to listen to this station. Does anyone have any tips as to how I can get Alexa to play this radio station? Thanks in advance for any advice or assistance!

7226
K
6 years ago
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vincent bContributor I
asked in Amazon Alexa and Sonos
Alexa Won't Talk to Me!

All set up; couldn't get the Alexa App on to Mac (should I be able to?) si I Used Sonos App in the 'Skills' section and added from there. When that didn't work for voice recon. I tried my wife's phone (I don't carry one). Sonos App recognises where it is in the house etc. using both. and I added Spotify / radio stations etc. . On the Alexa side it recognises the speaker and where it is plus I added Spotify there. ie. I think it's all in place. Speaker can play radio etc. (white light on top but the voice activation thing... nothing. Any ideas what I've missed??

68410
V
6 years ago
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evilpostitContributor I
asked in Amazon Alexa and Sonos
Alexa response through sonos speakers

Hi, I'm looking to add Alexa to an exiting Sonos setup and want Alexas response to come through my Connect:AMP which already exists. Is this possible with the echo dot? If not is, if I get a Sonos One and create a zone with the Sonos One and the Connect:AMP will the response only come through the Sonos One speaker or will it come through both the Sonos One and the speakers connected to the Sonos Connect:AMP? Thanks

21643
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6 years ago
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cjbfirenzaContributor I
asked in Amazon Alexa and Sonos
sonos, worse mistake linking amazon with your company

sonos 1 and alexa

8594
arjulaad
6 years ago
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Chris McMahanContributor I
asked in Amazon Alexa and Sonos
Sonos One + Sonos Play:1 + Alexa

Should I be able to command the Play:1 with my voice? I have Alexa set up on the Sonos One working fine, but the Play: 1 does not respond. I have voice services set up on the Sonos One, but there does not seem to be a way to enable it on the Play:1. ****I found a response saying only the Sonos One has a microphone.

27552
arjulaad
6 years ago
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avoysestContributor I
asked in Amazon Alexa and Sonos
Not Responding to Wake Up Command

I have the Sonos One with Alexa and most of the time the "Alexa" command doesn't wake up the player, I have to say Alexa many times like A L E X A , Alexa!!!, A-L-E-X-A, etc, I don't know why most of the time doesn't work, anybody know why?

21389
AjTrek1
6 years ago
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KNGTBREEZContributor I
asked in Amazon Alexa and Sonos
Can’t hear Alexa through play 5

Hooked up play 5 to my echo dot through line in but Alexa’s voice is really low. I tried everything. Need answers.

187621
W
6 years ago
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addyandcourtsContributor I
asked in Amazon Alexa and Sonos
Sonos Canada / Amazon US integration

I have a US Amazon account since Alexa isn't available in Canada yet. However, my way older Sonos account is registered in Canada. So when I've tried to use Alexa, the Sonos app says I can't because it isn't available in my region. Any way around this?

5923
Ryan S
6 years ago
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Canuck60Contributor I
posted in Amazon Alexa and Sonos
Disappointed

I too am very disappointed with the Sonos One I just purchased. Sonos should never have released this product in countries where all of Alexa’s features were not fully supported and functional. What they have done is tarnished their reputation. My One is back in the box and will be returned. Shame on Sonos. 😞

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C
6 years ago
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williamsiddallContributor I
posted in Amazon Alexa and Sonos
Sonos stops after playing one song from Amazon Music

"Alexa, play classical music on dining room" Alexa starts classical focus from amazon on dining room sonos. After one selection, sonos goes quiet. Sonos app shows nothing playing. I can ask alexa to play classical music again, and again it plays just one selection and stops.

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jgatie
6 years ago
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dr-knowContributor I
posted in Amazon Alexa and Sonos
Sonos one (lack of) features

Creating a Smart Home not so easy !

5932
UKMedia
6 years ago
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tox.joeContributor I
asked in Amazon Alexa and Sonos
Sonos One is showing as offline on Alexa app

My Sonos one is working with Alexa, but won't link to Spotify and is showing as offline on the Alexa app even though it is is online. E.g. I can add to the shopping list but via Sonos/Alexa but it doesn't show on the app. More importantly, I can't play from premium Spotify account from Sonos.

57123
NellieIrrelevant
6 years ago
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AndyF66Trending Lyricist I
asked in Amazon Alexa and Sonos
Spotify playback via Alexa is always 'shuffled'

I recently shuffled a Spotify Playlist via Alexa, with the command 'shuffle release radar playlist on office'. This worked OK, but now whenever I attempt to play back any Spotify Album via Alexa, it is always shuffled too. The shuffle setting is turned off in my app.

19196
A
6 years ago
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BBLLyricist II
asked in Amazon Alexa and Sonos
Alexa doesn't do much - what is wrong?!

Apologies if this issue has already been addressed in another post - but hoping someone can offer some guidance... I've set up my Sonos One, downloaded the apps (Sonos and Alexa) and everything appears to be working as it should, except Alexa can no longer play radio stations (either through TuneIn or the BBC skill) and can no longer play music through Amazon Music. I either get an error of Kitchen is offline at the moment, something went wrong or in the case of the BBC skill get the opening music and introduction and after making a request (e.g. play radio 4) get silence and the jingle again. The Sonos One is online (I can ask Alexa general questions and she will respond) however these key functions refuse to work. 😠

7419
UKMedia
6 years ago
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gina_p26Contributor I
asked in Amazon Alexa and Sonos
Alexa to read Kindle ebooks on Sonos ONE?

Hello! Is there any compatibility coming soon for Alexa to read my Kindle ebooks or Audiobooks on Sonos ONE? Would really like for this to happen soon. I may have to buy a dot to achieve this but I know that route won’t actually play the sound through the Sonos ONE, but only through Dot. 😞

8491
Keith N
6 years ago
wonslung
wonslungAvid Contributor I
asked in Amazon Alexa and Sonos
Connecting an echo dot

I was wondering if there was a way to connect the dot and make all sound from the dot speaker come out of the sonos speakers. Currently I have a playbar and 2 Sonos Ones as surround speakers. I use it for music more than I do tv but I use it for both. I love Alexa. I’m planning on buying 2 play 3 speakers to replace the rear speakers and using a dot for the Alexa so I can move the Sonos One speakers into my open kitchen/living room area. Any help would be thankful.

30043
Airgetlam
6 years ago
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Alice MarieContributor I
posted in Amazon Alexa and Sonos
Alexa echo Plus and Sonos

I can control Sonos One (bedroom) and Sonos Playbar (Den) with Alexa Echo Plus - no problem. My question is weather I can play same music on all three devices at the same time.

17597
Legnum Nick
6 years ago
jfranche
jfrancheEnthusiast I
asked in Amazon Alexa and Sonos
Can you link an Echo Dot to a specific Sonos speaker?

I hooked up a dot in my kitchen?”, which has a Play:5. I want to be able to just say “Play music” and not “Play music in Kitchen”. I’d also prefer if Alexa spoke through the Sonos speaker all the time, versus answering questions through the Dot.

5365
bockersjv
6 years ago
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gazzstevensTrending Lyricist I
asked in Amazon Alexa and Sonos
Sonos One Not Responding to Alexa Commands

Just setup the Sonos One. All steps were followed and setup went smoothly, However it is not responding to any commands. It does acknowledge the command where I ask to play music, but doesn't complete the action. Diag-8022698

545312
UKMedia
6 years ago
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llbrown25Contributor I
asked in Amazon Alexa and Sonos
Lost device

I changed the name of one of my device's in Sonos but then it was not linking to my smarthings nor Alexa app. So I deleted the device in smarthings and Alexa. However I am unable to now discover the device. I have tried uninstalling and reinstalling apps, rebooting the Sonos device in question and rebooting the router.i have another device which is fine and if I delete this other device and rediscover Alexa discovers it. I'm not sure how to connect my second device back to Alexa or smarthings. Can someone please help.

4453
L
6 years ago
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