Voice control and smart home

Question here is, how does Sonos determine your location, which therefore enables the use of Google Voice Assistant?  The reason I ask is because I live in Argentina, but have a VPN network linked to the US (which allows me to use some US streaming services as a result regardless of device).      I am able to link on the Google Home app with Sonos, but my speakers don't appear in the google home app.  I'm able to use the Alexa Voice Assistant with no problems.   I've tried switching my home address on my Google Home app to my US home address, but still no go. What could be a good way to get this running properly?   Thanks!

I bought Sonos One couple of months ago and connected the Google Assistant straight away. Despite the Google Assistant app was saying the Russian language not supported by the Sonos One device it actually was working in Russian - it was reacting on “Окей, Гугл” ( “OK, Google” in Russian ) and was understanding the Russian speech and responding in Russian just fine. Same as it was responding just fine in English when activated by “OK, Google”.   But (I assume) with the latest update of the Sonos about a month ago, the Russian language has disappeared. The Sonos is still can be activated by saying “Окей, Гугл” ( “OK, Google” in Russian ), but goes no further than that ( getting “Sorry, I don’t know how to help” for requests in Russian ). That’s a bit weird.   I want the Russian language back, please!   Especially cons

My Sonos beam will turn off the TV but won't turn it back on again. It's a hisense smart TV. All other functions turn up sound or down etc are ok.

Hi All, Is it real that Sonos Beam can’t support voice call with Google Assistant? It’s simply unbelievable that I need to verify this myself in a Sonos forum. Many thanks, Ken

Hi, The Global radio stations have stopped playing on my Sonos 1 when I ask Alexa.  Through either Global player or Tunein.  Radio 1 fine.   I have disabled skills in Sonos app and Alexa app and still not working.   does anyone have any ideas please?  Save my tired fingers from doing it via the Sonos app ;-)   thanks nick 

Hi all Im desperately trying to figure out how to get my samsung android phone & tablet non music (eg netflix, prime, you tube, itv etc) played through the 2x sonos ones g2 i just bought.  Trying to crack this before investing anymore in sonos systems.  The sonos move is the only sonos with blue tooth which gave me an idea.... Couple of questions: 1) firstly I'm assuming in blue tooth mode the move will connect to my android (samsung) tablet like a standard blue tooth speaker, and play non music like i want?  2) if the answer to the above is yes. Then in bluetooth mode can the move connect to my future sonos speakers (two ones g2, a sub, and a soundbar) which obviously aren't blue tooth? Could the move be the audio source (via bluetooth) to play (push audio) across multiple rooms / speaker groups?  Ps, any other ideas very welcome.  Thanks in advance Suzie         

I have Google Assistant on all of my Sonos devices.  And for the past year everything has worked great, including my integration with my smart home devices.   I can say things like “Google turn off the light” and it knows what room I’m in and does the right thing.   Today I moved a single ONE to a different room.  Re-assigned the room in the Sonos app.  Then re-assigned the room in the Google Home app.  Total chaos followed.  Now NONE of my devices know what room they are in, and turn lights on in the wrong room, or for the entire house.   I unlinked Sonos from Google Home, started over.  Didn’t help.   Then I tried moving things around to different rooms, experimented with a few things.  Didn’t help.  Unlinked a second time.  Didn’t help.    Any ideas?   It seems like when I re-link my Sonos to Google, Google still has a memory of the bad set-up.  Is there a way to totally wipe the Sonos configuration from Google and start over?  Unlinking didn’t help.

I have 2 sonos ones and a beam, when I ask to skip track with alexa on spotify, she just says I cant skip to the next song. Very frustrating.

Has anyone configured the Sonos One SL to play Visitor Announcements from the Google Nest Hello doorbell? I wasn’t entirely sure if this should work or not.   I know there’s not voice control on the actual SL device but I thought maybe linking the services on the app would allow for announcements. I haven’t been able to get it to work. 

When I want to add IFTTT to Sonos I get the error message: Error accessing the service. It won't load the rooms. What I already tried : - Set IFTTT-Sonos on my android phone, also the same problem - Disconnect Sonos and IFTTT and enable it again On the webpage the https://ifttt.com/activity/service/sonos I can see the service is connected. Can anyone help me?

Alexa says she cannot play the next song when asked to do so. This is a sonos problem because other alexa devices will skip when asked. Only sonos devices wont skip. Sonos and alexa seem to respond correctly to all.other requests, weather, timer, play music etc.

Hello, I purchased Sonos One, but the voice control option is unavailable in Slovakia. Are there any plans to add the voice control [Alexa] for Sonos in Slovakia? thanks, Milan

This is driving me mad! I can turn on night mode and speech enhancement mode on the Beam via Alexa  but how do I turn them off via Alexa? Please tell me this exists and hasn’t been overlooked by whoever develops the Sonos Alexa skill. Without it, the whole concept of a universal remote is broken. How hard would it have been to allow people to toggle these modes via Alexa (or via an IR code)?

Hi, Alexa accepts command to play tunein on Sonos and acknowledges but then fails to play anything. OK on Echo dot so seems like a Sonos problem. Started happening yesterday. Any suggestions please? Thanks   

Is anyone else finding Google Assistant very slow to respond? I have a Sonos One in Australia and with Alexa it would respond to a question in around 1s. Ever since Google Assistant was released here i find that the Google Assistant would take 3-5s to respond. Its much slower than Alexa and also compared to the Google Mini i have. Does anyone else have this issue? or a solution to it.

Hi, I am having real problems with Alexa at the minute, Firstly alexa cant skip songs, I have followed others and deleted the devices out of the alexa app and it fixes it for a day or so then it stops again. I am not sure that doing this every day is a workable solution. Secondly When asking Alexa to play any music it will only play the first song then stop, I have looked for the household setting but deleting a user out of a household seems a bit drastic as we share our prime account etc. Does anyone have any advice?

Hi!   New owner introduced to the Sonos family as of this weekend, picked up a pair of One SL’s to be used in the garage. Previously I’ve been an all HomePod guy.    So here is my issue, and let me know if this is simply just not a feature of non-Apple speakers via AirPlay. With my HomePods, I have each designated to specific rooms - and to play I hit the AirPlay button, scroll to select desired room, browse music and play. By this method, all sound is completely separated from my phone, IE: if I wanted to pull up YouTube the sound will go through my phone and the music will be uninterrupted on the speakers. Also, adjusting my phones volume with the buttons will do just that, adjust my phones volume and not the speaker volume. I figured this would be exactly how it would work on a non-Apple speaker when connected to HomeKi

I can not activate any of the services “Alexa” or “Google Assistant” as it says is not available for Portugal. In my mobile both services work, and google is clearly selling their own speakers in our country. In a other mobile devices I get the message “Setup Problem - check your internet connection and try again”.   It’s a bit frustrating it doesn’t work any audio service.      

So google home devices like the hub and the mini’s have a night mode where on a schedule it will use a chime to reply to you instead of a voice reply… we like this… only it only works on the all the google assistant devices except the Sonos devices that have google assistant on them. So what is the deal with this?  When will this minor (yet desirable) feature finally be supported?  I thought the last update would fix it but it doesn’t… this is a simple feature that apparently people want… so what are you waiting for?   Thanks for any info! Chris

Hello I’m having trobule setting up Google Assitant on my Sonos one speaker. This is the only device I got from sonos. I’m stuck on finding devices part.    

The voice commands on my sonos beam have never worked properly with my firestick even though I have the two linked (at least I think I did it correctly). The strange thing though is when I use voice commands with my firestick remote in changes the tv inut to the sonos beam and I get a black screen with white squiggly lines that cycles through different patterns. I have to physically change the input back to the firestick to do anything and its like I never did a voice command in the first place. Has anyone run into this issue, I can’t seem to figure it out! I have an LG smart tv if that helps. Thanks!

Hi, I have a large Kitchen / Diner / Sitting Room. In the sitting room area I’m thinking about getting in wall and in ceiling speakers to 2 amps for a 5.1 (plus sub and phantom centre) for movies. I would also like to use them for stereo music and control them using Alexa. I have 2 Sonos One above the kitchen cabinets grouped.   Could I control the in wall and ceiling speakers by simply telling Alexa in the Sonos One. “Alexa, play radio in sitting room” or would they have to be part of the same group? The 2 x Sonos One are in the ‘Kitchen Group’ and the 5.1 would be in the ‘Sitting Room’ group. thanks Adam 

I am a old style Hi Fi enthusiast, recently looked at Bose outdoor speakers at Costco, was almost ready to buy these when i decided to look into a online benchmark where the Sonos Move was recommended, thats what i ended up buying online. I was willing to spend $$$ exited about what i read about the Sonos performance i bought a bundle Sonos Move + One SL on eBay from a large authorized dealer just to later find out that this pair is unable to deliver Stereo, but that is a different story. The Sonos Move arrived yesterday afternoon and i quickly wanted to try it out before dinner, had 15minutes for that. Started unpacking powered it up following the instructions, installed the app on my Android, registration, question after question after update after question, the thing was finally satisfied to play music after around 20 Minutes or so, food on the table getting cold. Grrrr, Ok playing with the Sonos Android app while eating i tried to listen to my favorite music

My sonos one and beam will suddenly no longer play Spotify music and says connection was lost. They also won’t link to my Google account now either. I have tried rebooting, resetting up, restarting our internet, and other troubleshooting ideas on found on this forum. Please help!! Diagnostic 1801504021

I am trying to figure out what the Alexa command is to play Sonos Radio Stations on my Sonos Speakers.  I am able to have Alexa play Tunein, and a few others but not any station on Sonos Radio. When I ask Alexa to play Cruise Control on Sonos Radio, it replies that I should first enable the skill for Sonos One on my Alexa app and then ask me to discover devices.  The skill is already enabled and no new devices are discovered.   Can anyone provide suggestions on how to make it work?