Talk Sonos Products

I have an onkyo tx-rz830 and a connect. Trying to set the volume to pass through and it doesn’t control the onkyo volume / it acts as fixed on the preset level through the speakers.  how do I set up the s1 app to control the onkyo volume? Is it the turn on volume? Preset volume?  thanks 

I am thinking of upgrading to the ERA 300 and would like to use it while traveling. My questions are if the bluetooth works well rather than buying a portable bluetooth speaker and, would there be any issues with using it while traveling and then coming home to where it has been set up?Thanks,Alan

Beam connected to Sony tv with optical cable2 S1 s set as surround.worked great with cable tv. Not so much with streaming services ( YouTube tv, Hulu…)can I set the beam and 2 speakers up to broadcast the tv audio?Thanks,

Hi many topics I read about the 32 devices limitI have an installation with 45 and I have all in the same account but I created a 2Vlan with different ip adress to a zone where I inserted 15 devices, this way when I m at that zone I can only acess those 15  devices and when I move to the other zone I can only acess the remaining devices. Problem is that if I’m at zone 1 playing music at room 1 and I move to zone 2 when I get there I connect to the network with different ip and the sonos APP automatically show the devices on that subnet but still showing the device that was playing before even if I stop the music before I leave, the app erase all devices not available except the one that was selected and I always get a message from error with a red dot on this device saying is not available, so I go to device settings and there is an option I can select to not show this device when it is offline and I select this option but it doesn’t t work, I go back to test and keeps appearing always

Hello everyone! I got me a single Era 300 and would like to know how you would compare it to Arc with music listening? Better, worse, same? I would like to update my passive stereo setup (2.1) to Arc to improve the sound when watching TV in my living room but the same stereo is being used for the music currently. I would prefer not to keep the stereo system for music only and would like to hear your opinions if Arc would be a good enough replacement for music also? I did try the Era 300 in front of the TV and listened to Dolby Atmos music. It didn’t sound that much of a surround but more like wide stereo with some sounds coming from above the speaker. Is the Arc better in creating a surround sound? Would you think that this experiment would give me any hint if the room is going to work for surround sound coming from single speaker? The room is not ideal but not the worst either. And by the way, the Era 300 is not going to be in the living room. It was just an expirement.I know I can tr

HelloI have a Sonos Arc, 2 One’s and a sub set up at home for all-round TV and music use. They are connected to an LG GX LED and Apple TV.I’ve had this set up now now for over a year but can’t for the life of me get to audio settings that I am happy with. Something always sounds off.  If I compare it to listening to the same audio on my Airpods Max, everything always seems perfect and in balance with those and that’s what I am trying to get with my Sonos set-up.Can anyone advise on how to find the optimal settings for my own set up? Note: I already run trueplay every few months.Thanks in advance

It’s worth in 2024 or has Sonos in plans to release a Gen2 in the future?I think Center channel, eARC, Trueplay, etc… What do you think?  Moderator edit: changed plane to plans for clarity

Hi Sonos community,I’m setting up a home audio system from scratch. I want it to support the following audio sources:online streaming audio (naturally) TV turntable CD playerI don’t have a receiver so i was looking at the Sonos Amp. This seems to be perfect for online streaming and TV but sadly has just one input (pair of RCAs) so I can connect a turntable or a CD player but not both.It looks like my options are:Buy a receiver and a Sonos Port and connect all the sources, including the Port, to the receiver. I’m a little cold on this as I’ve read some bad review about sound quality from the Port (e.g here and here). Buy a Sonos Amp and find a way to use the single input for both the CD player and the turntable, perhaps with a RCA switch (clumsy) or daisy-chaining the sources (is this even possible?).Any advice would be greatly appreciated. it seems like I’m not trying to do anything too strange here.Kind Regards,Matt  

Looking to purchase first Sonos speakers this Spring. It’ll be strictly for music 20% in the living room, 20% dining room and 60% active in kitchen while cooking. There is power in every corner of the room. Will mostly be listening to things on low/medium volume and don’t want to be an obnoxious neighbor. Budget is ~$1,500. Renting house, so not willing to add something in the ceiling.  (won’t attach pictures so you can ignore)

Hi there, i recently bought 26 sonos ERA 100. i will need to connect them all together. im not sure on the limitations of this? if i can have them all in one group/room and just link them together so they share the same feed? or if i can have them all individually. all speakers can be mono feed. i read somewhere that 32 sonos one speakers can be in one system. so im hoping its the same for the ERA 100.

Play1 and Play3 working fine on S1 yesterday. Today when I launch S1 and try to play from any service, SirusXM, Spotify etc. a white popup box says I have to reauthorize the service but have to upgrade first.  I go into system and choose upgrade. This opens app store to the S2 app. I download and launch S2 and it says all products are incompatible (expcted.) I swipe close both apps and launch S1 again.  Again, if I try to play anything on Sirius or Spotify it says I need to reauthorize and upgrade. If I try to reauthorize the option is greyed out as it says I need to upgrade.  Amazon Music does play Any ideas how to fix? 

After planning our Theatre Room with the best measurements I could given I have a raised 2nd row, it would be nice (during the tuning process) to be asked “How many rows do you have?”, “Where are your ERA 300’s placed (first row or second)”?, “How far away is the first row?”, “Ceiling height?”…...in the hopes that these questions would actively (physically gimballed) angle the up-firing ATMOS speakers so ATMOS effects can be disbursed for sound across both rows, or just the first row….Of course, by extension we’d have to run the tuning from the first row and the second row I assume. 

Hello… Let’s say I’m done using Roam for a period of time but I now want to charge it for my next use.  When I power off the Roam, walk it to the charging cable (OEM supplied cable), and plug it in, it powers itself back on and I have to wait for the powering up to complete before I can turn it off again.Just because I’m plugging it in to charge it doesn’t mean I want the device to power on.Questions:Why is this the normal/default behavior of the device and/or what benefit am I overlooking by this behavior? Is there a way to prevent this?Thank you.

I have a 65 by 60 foot airplane hangar with a domed ceiling, the dome starts at 15 feet high.  I want the best sound possible inside and am wondering if a pair of 5’s with a subwoofer would be adequate to fill a room this big up with sound.  The area is used as a workshop for mechanic work and woodworking so there is generally some kind of background noise to play over from a CNC, Laser or other machine running.  I was also wondering about putting in 4 5’s and two subwoofers but don’t know how I would set that up for good sound.  Any advice is much appreciated!!

I just bought a Sub Mini which is working well with my stereo pair of ERA 100 speakers with one major exception.  The touch controls on each ERA 100 do not control the volume of the sub, only the other ERA 100 speaker leaving the sound with either way too much or too little bass depending on if I turned the volume up or down.  The volume works correctly using the phone APP which even brings the volume of the Sub Mini back in sync with the 2 ERA 100s.Sonos tech support verified this behavior using the support feature which confirmed the volume was  moving in sync using the APP but not when using the touch controls in 2 separate submissions.Sonos Tech support said this is normal behavior but I am a little skeptical of the agent’s response and frequently use the grooved touch volume control.Is the sub’s volume not responding to the volume touch controls on the speakers consistent with other’s experience?Any thoughts or suggestions?  ty

Hello! I have a Hisense Roku tv and the picture has gone out. I couldn’t connect my Sonos system to it anyway, after numerous calls to Sonos for help, so maybe it’s a blessing in disguise. When I can afford to buy a new one, how will I know if it will be compatible with Sonos? I have the Playbar, Sub, and two satellite speakers, which I believe are called Sonos One SL.Would Sony tvs work with my system? What other brands?Thank you in advance for any help!

Hello there..I’m wondering if I can group a Sonos Roam with two Sonos One and transmit via bluetooth to Roam and the Roam shares the stream to other grouped speakers. In my ongoing frustration to save about £10 a month (I know, but it’s better in my pocket than theirs), I’ve been trying to find a way to play YouTube via my Sonos stereo pair. YouTube are idiots.Their interface is so basic and clunky that I’m not even tempted to spend out on their speaker system....and it MUST be costing them money as people simply won’t spend on a platform that doesn’t work with their systems. If anyone has ideas on how to make this work, I’m all ears.I only have two Sonos One and 6 3rd gen Echo Dots. 

HI Community,I have the gen 1 Sonos Amp wired to 4 speakers in our cealing and a sonos Sub also. A room called Kitchen.For easy listening.On my more serious hifi system i run a Cambridge Audio evo 150 amp which is wired to my BKS Hybrid 150 speakers. To this Cambridge i have connected the old Sonos connect (called living room) so i can get sonos sound to run in both rooms. This is working the 2 rooms are not in sync which is quite annoying.Any ideas would be appreciated

hi. I need advice. I have a sonos arc + sub (gen3) and I would like a full-fledged dolby atmos sound. Can anyone advise me on what speakers I should buy?

Hi, I have honed in on the Sonos Arc 7.1.4 Home Theater Bundle and adding two separate Era 300’s for our new home build. The Bundle would be in the family room and the added Era 300’s in the kitchen. I am trying to be as wire free as possible in our open concept family room/kitchen room. My goal is to have the ability to play the family room setup along with the two added Era 300’s in the kitchen at the same time or have the ability to watch a movie with the surround sound setup in the family room while playing streaming music in the kitchen.  Any advice is appreciated as this is a big expense and I want to make the right decision.

I moved into a townhouse with in-ceiling speakers pre-installed, so I purchased the newest Amp (as of late 2023) to power them. It works great for steaming music from my phone. It also works great via an HDMI connection between the amp and my TV.  I want to add a subwoofer and a soundbar so I can:1- Stream music from my phone and get in-ceiling + subwoofer (soundbar is a bonus, don’t care if it works)2- Watch TV/movies and get in-ceiling + sub + soundbar in terms of products I’m thinking about adding, I am thinking Beam 2 and Sub 3rd gen   will this setup work with what I’m trying to do? 

Can not control volume from my cel phone

Hola a todos¡¡¡Estoy intentando configurar mi TV Samsung QN85C, para que en la APP de Sonos se pueda ver que está recibiendo Dolby Atmos. Reproduczco peliculas desde Disney plus donde se indica que son Atmos, pero en APP Sonos aparece Dolby muticanal PCM 5.1.¿que debo mirar para conseguir ver que recibe Atmos el Beam (2 gen)?HDMI configurado en e-ARC, y no está la posibilidad de hacer passtrough en las opciones de sonido HDMI la TV.Gracias¡¡¡¡ Daniel

I got Sonos Arc and Sub under my TV, but I lack a rear/surround sound. So I consider buying Sonos Era 300. What do you think is the best placement for it?Thought about 3 options (pictures attached). Not sure I need 2 Eras though..What do you think?Let me know if you got another idea..Thanks!

I have purchased new Sony TV KD-55X75WL which I wish to connect to Sonos 5 speakerOn my old Sony TV worked well via Line-InThe new TV has Dolby Atmos