Talk Sonos Products

Using the App, I can see all rooms and stream to each of them individually. When I try to "join" them via the App they immediately ungroup back to single rooms and only the first room plays music. I used to be able to achieve all this via wifi but a new provider and router has made connecting by wifi impossible. I have joined all via ethernet and all speakers have been assigned IP addresses via DHCPEach room has a network switch between the router and the speakers  

I currently have a non-sonos receiver running surround in my living room.  Am I able to connect any of the sonos subwoofers to this system and have it work with both TV and music?  I feel like I tried to do this initially and it didn't work.

Hi all 👋So my playlists are now in Favourites My question is, how do we create a new one ie best of an artist or fav tracks, or add to exsiting?Is this  feature coming back?Also the main album artwork is not showing but it is agains track listing Thanks  

Why the new system is not the same in Apple IOS like in Windows? In windows I can make new playlists and add a song or a directory from home network BUT NOT in IOS? Or (maybe) I'm idiot? 😄 

I have two Era 100’s, a multi disc pioneer CD player, and a Sonos Line-In Adapter. Nothing has been unboxed or plugged in yet. I’m waiting on responses before I begin this.  I have working internet and wifi at my house so I don’t mind using it to setup if needed - however - I do not wish to keep the speakers connected in anyway to my internet. I want to use them hard-wired to the cd player. I don’t want to stream or use voice commands or the sonos app etc. I DO want them to be stereo and I am not doing multi-room. I also will not be moving or relocating them.  How do I accomplish this? 

Is the Arc not eligible for upgrade discount credits? I see the unit on my systems tab but not under upgrade. Only my two ONE SL.Same email address used on app and Sonos.com.

Hey folks,As per the title, I am just checking that its possible to create a home theater using my existing Ray Soundbar, and grouping this with 2 x Play One speakers. I’d initially purchased a Roam2 speaker, but have sent this back as albeit I could group this with my Ray Soundbar, there were issues with the speech sync, whihc was distorted and interupted. I called Sonos and they advised that I could simply use 2 x Play One speakers to achieve this. Howevefr I am just checking on this forum before I purchase the Play One speakers.

Hi everybodyI already have 2 Era 100 and i project to by 1 Era 300 (just a reflexion for the moment) my question is this one, I i add an Era 300 in combination of 2 era 100 (which are configured in stereo mode) does the Era 300 can restitue in stereo too. Thx for illuminating my mind 🔉 

Dear Sonos World,Following the disastrous app release, can someone please advise if there is a timeline as to when we can expect everything to be working again.It has been months of shouting at Alexa, and waiting for the app to ‘warm up’ and we have had to get some bluetooth speakers in the meantime in order to be able to listen to anything with any confidence, and when we want to. I heard a rumour Sonos would allow us to use the old app until everything was fixed, will this happen?Appreciate an update.Tx

Set up Sonos Beam using the HDMI ARC connection on Samsung TV and indicator light is constant “White”, yet Beam doesn’t produce sound from TV. What do I need to do to correct this? Thank you. 

Just went to use my system and got the error message "unable to connect to services". Restarted app and router, same problem. Found the app could be updated (Android) so did that and still same problem, no services showing in the app. Sonos service status page shows everything is OK.  Any ideas?

How To Rest WIFI

After transferring my music library (using iTunes) from my iMac to my MacBook Air I can only play music when my MacBook Air is on.I also have the app my iPhone which can control playing my library when my MacBook Air is on but not when I have switched it off. 

bonjour, est-ce que radio France est toujours accessible via TuneIn ?Moderator edit:Google Translate-Hello, is Radio France still accessible via TuneIn?

Has anyone else got a problem that now all speakers on the system have updated, only one now will work with the app?I am just ready to fling all these speakers in the bin as the enjoyment of listening to music has gone right out the window?Pointers and advice welcome! 

Hi,I recently bought an Arc with a SubG3, however I have decided to return it for a number of reasons, some of these include:Narrow soundstage - the sound feels very directional to me in the sense that it is very soundbar-centric. In comparison to standard stereo speakers which appear to do a better job of filling the room with sound. The sub kept getting disconnected and sometimes the Arc would not play from Apple Music or load properly (I have an iPhone 15 Pro so it’s fairly new). Both the Arc and the Sub consume a constant 4w of power even when not in use (I only use my TV for about an hour or two a day so this is a waste and not great for the environment - I can charge my iPhone with my wireless charger at about 5w, haha!)Anyway I have decided that the Arc Ultra may be better for me as the Ultra looks like they have designed more sound dispersion into the drivers towards the ends and I think they have also commented about things like power consumption as well. The addition of the w

Has anyone noticed after last Sonos update 16/10/24 gen 3 sub sounds less dynamic the volume seems lower and frequency has changed  

So I want to buy the Arc Ultra + Sub 4. My country is not listed, I have to choose 'Other'I would prefer to order from the Sonos website as I see there are offers when ordering a set, which is nice.- Does Sonos ship orders to Greece from this website?- Is the order sent from the US or a Sonos warehouse closer to me, in Europe?- How many days does it take for my order to arrive?

I recently have encountered an issue that music constantly would be paused out of nowhere OR my five sonos s1 gen2 would go silent whilst the app stills shows music playing.  Furthermore, I couldnt play music with my five speakers at the same time, it would go silent 4 or 5 times during one song. By the way, I use apple music. I have checked my WIFI connection, rebooted everything and updated softwares to date.So apparently it’s not about an internet issue.  Does anyone have the same experience like me? 

I see the the Arc Ultra will have Bluetooth. If I have an Arc Ultra paired with a Sub and connect to the pair using Bluetooth, will the sub play sound?

Hi! Is there any way to adjust the input gain for HDMI on the Sonos Amp?I have the problem that the input from the TV is relatively lower than when streaming music. For music I set the volume to maybe 25-30 at normal listening level, but for TV I need to crank it up to almost 50.If I first  watch TV and then switch to Spotify or any other music streaming service, I will get a heart attack if I forget to first adjust the volume down. 😅to sort this out I would either need the possibility to set hdmi input gain or set a default volume for hdmi and streaming respectively, that is applied/reset every time I switch input source.

I created a simple web interface for Sonos speakers. It doesn’t have all the functionality, but it could be extended. It’s available free at Sonos Web on Github. It uses this middleware from @jishi based on NodeJS, which I extended with additional functionality.See what you think. 

I’ve installed the Sonos app on my wife’s iPhone logging in my my login and password. The system and both of our phones are all on the same network - lets call it ABCD. Everything is working fine between my iPhone and the Sonos system. When I open the app on my wife’s phone, it says “Not Connected No products found for more information go to System Settings”. When I go to System Settings, it says your system not found on ABCD and invites me to Update network or Set up a new system. If I go to Update network, it seems to want to update the network settings for the products which are already connected to the system via my phone. Something seems to be wrong here! Can someone help me please? 

Hey everyone,I'm trying to decide between two sound systems for my living room, and I could use some advice!Sonos Arc + Sub Gen3 (second hand, the combo around 1000€) Yamaha TrueX 50 soundbar (with subwoofer) + two TrueX speakers, new for 930€ (with 25% cashback = I'll have >200€ for future Yamaha purchases)A bit about me:I love watching movies and care a lot about good audio quality, surround sound, and Dolby Atmos. I’m not a hardcore gamer, but a console might be add in the future. Design is important, and I’ve excluded Samsung, LG, and Sony soundbars because I don't like their aesthetics. I don’t own any other Sonos devices at the moment. I’m also not great at comparing the hardware specs between the two setups, so any insights on that would be super helpful. This setup might also become my main audio system for music and podcasts.The Yamaha set has 2 satellite, and I’m aware that adding two Sonos Era 300s would be a great addition on Sonos, but they’re out of budget right now (m

Hi all, I'm new here, but have a fairly old setup on 3 Play 1's and a Play bar. I have recently moved house and found that I needed multiple AP's in order to get WiFi around my house and garden. I opted for an Omada system, consisting of an EAP225 (Outside) and an EAP610 inside. Both are wired to an EE router which has the WiFi turned off. The issue I have is I can attach them all to the system, but I can't play anything other than Sonos Radio. I have a Deezer account and whilst I can see my favourite songs / playlists etc, when I press play I just get a spinning wheel of doom. I have also tried with BBC radio, and I have the same issue. It's almost as if it can't attach to the internet. I have tried downgrading my entire system to 2.4ghz, and I have tried plugging one of the Play 1's directly into the router, and still the same result. Interestingly I tried downgrading to S1 and it did work, but one of my Play 1's won't downgrade for some reason, and after 3 hours of talking to Sonos