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twennywonnAnswer
Contributor I
Oct 18, 2024 4:22 AM UTC

I found a different page that is very clear on compatibility.   The Symfonisk Picture Frame is compatible.

 

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

 

 

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11 replies

106rallye
106rallye
Oct 17, 2024 3:18 PM UTC

“Which Sonos speakers work as surrounds with Arc Ultra?

A matching pair of the following speakers will work as surrounds: Era 300, Era 100, Sonos One (including SL), Sonos Five, Play:5 (Gen 2), and SYMFONISK (Gen 2) speakers. You can also use Amp to power in-wall, in-ceiling, or other passive speakers as surrounds.”

https://www.sonos.com/en-us/shop/arc-ultra-black Scroll down to the FAQ. It does not mention the picture frames…….

On the other hand: Symfonisk (Gen 2) sounds generic - there are lamps, bookshelves a picture frames.

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twennywonnAuthor
Contributor I
Oct 17, 2024 3:26 PM UTC

Thanks that was my confusion.  The Picture frames speakers have a fair amount of memory so I’m hoping they do.   

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twennywonnAuthorAnswer
Contributor I
Oct 18, 2024 4:22 AM UTC

I found a different page that is very clear on compatibility.   The Symfonisk Picture Frame is compatible.

 

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations?product=arc-ultra

 

 

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    Saeran
    Contributor I
    Oct 30, 2024 2:51 PM UTC

    It's contradictory. On the link above it states that the Symfonisk (Gen 2) are compatible, but in the dreaded app it does not list them.

     

    I have just installed my ultra, and I can't find a way to reconnect my Symfonisk (Gen 2) to the new ultra.

     

    I am going to be beyond annoyed if I have been mislead about the compatibility.

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    Mr. T
    Mr. T
    Oct 30, 2024 3:12 PM UTC

    It's contradictory. On the link above it states that the Symfonisk (Gen 2) are compatible, but in the dreaded app it does not list them.

     

    I have just installed my ultra, and I can't find a way to reconnect my Symfonisk (Gen 2) to the new ultra.

     

    I am going to be beyond annoyed if I have been mislead about the compatibility.

     

    How do the Symfonisk show in the app? Are they both showing in separate rooms and not stereo paired together?

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    Saeran
    Contributor I
    Oct 30, 2024 4:20 PM UTC

    It's contradictory. On the link above it states that the Symfonisk (Gen 2) are compatible, but in the dreaded app it does not list them.

     

    I have just installed my ultra, and I can't find a way to reconnect my Symfonisk (Gen 2) to the new ultra.

     

    I am going to be beyond annoyed if I have been mislead about the compatibility.

     

    How do the Symfonisk show in the app? Are they both showing in separate rooms and not stereo paired together?

    They were set as surrounds to my beam gen 2, now they don't appear and the app can't even find them if I try to add them again.

     

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    MoPac
    MoPac
    Headliner III
    Oct 30, 2024 4:27 PM UTC

     Did you use the app to remove them as surrounds first?

     

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    Saeran
    Contributor I
    Oct 30, 2024 4:36 PM UTC

    Didn't get the chance.

     

    Anyway, I have finally got them to reconnect. Reset router and then reset the speakers and they finally connected. What a pain it was.

    Thanks for the replies ☺️ 

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    Ylleman
    Lyricist I
    Oct 31, 2024 9:00 PM UTC

    Hi,

    is it confirmed that sonos play 5 gen 2 works as surround to sonos arc ultra?

    There’s not much information about this that i have found.

     

    Thanks

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    Mr. T
    Mr. T
    Oct 31, 2024 9:08 PM UTC

    Hi,

    is it confirmed that sonos play 5 gen 2 works as surround to sonos arc ultra?

    There’s not much information about this that i have found.

     

    Thanks

    No, Play:5 (Gen2) are not compatible surrounds with Arc Ultra.

    From the Arc Ultra’s FAQ 

    Which Sonos speakers work as surrounds with Arc Ultra?

    A matching pair of the following speakers will work as surrounds: Era 300, Era 100, Sonos One (including SL), Sonos Five, and SYMFONISK (Gen 2) speakers. You can also use Amp to power in-wall, in-ceiling or other passive speakers as surrounds.

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