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Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

Hi @Parsnip62 

The latest app for Android is on a rolling-release and will reach 100% availability tomorrow, if all goes well.

I hope this helps.

Well, I suppose that is something but that means I must be in the last 14% as after 6 days I don’t have it. Oddly neither do either of my wife’s Android devices. Mathematically unlikely but there you go.

Depends on how they do the rolling release - if it’s by region (IP address range) …..

My biggest concern is the custom services. I am not even seeing this as on Sonos’ radar? I have all my music stored in the cloud which I used to be able to browse from iOS and Android. Now it only works on Mac. If I already added items using Mac, I can play, stop, skip etc but not add new items. It is very annoying having useless phone apps but not as bad as if the desktop also didn’t work. I wish I had never upgraded.

I wish there was an option to not upgrade. It wasn’t even a choice for me. Now my system is useless. After a lot of trial and error I was able to get my iMac playlist into the library, but it does not recognize any playlists. It’s just one big dump of all tracks. 

The option to upgrade would have been nice, but how would you or I know the system would be rendered pretty much useless until we did upgrade. What we really need is a way to go back (actually forward) to previous versions of the app.!

Sonos the company that keeps on F**KING YOU OVER !!!!!!!!!

another day another F**K UP!!!!!!!!!!!!!

Windows app forced me to upgrade the system, no way to get the windows PC app to work otherwise, however now it has updated the ‘old’ iOS app (which I had managed to keep/re-install) now no longer works and is insisting on an update. Which will lead to F**K ALL functionality (that I use) as well as major lags to the system as it insists on going outside my local network to run my ‘local’ music !!!!!!!!

What have you developers done? Seems like you’ve effectively ruined what as once the best sound system on the planet. Please fix it!

 

By all accounts, the developers knew about the flaws, and warned the executives that the app would be a disaster (there are quotes of developers “yelling and screaming” in meetings).  They were overridden.

Same as always !!! management insist that users will get used to the new way of doing things as they want to move to a different model that makes them more money. Well their attitude of F**K the user is now biting them in the a**e as no one will buy any sonos products any more, including the retailers as users are so p***ed off

I am still having tons of trouble with the new app. At least I can now finally connect my system and some very basic functionality is back.  One thing that is driving me crazy is the queue. If I leave the queue to change the volume and go back to the queue it loads back at the TOP of the queue; not to the current song. So I have to scroll down thru hundreds of songs to get back to the current song playing to see what is next. Is there anyway to quickly get to the current song or is this just another badly designed feature on the new app? 

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