Talk Sonos Products

Hi. Im trying to use my Sonos Port with Denon Amp. (DENON DRA-800H) with no luck. There is no sound from input (output works). I’ve connected Port using RCA to CD 2 IN port, no sound. Then I’ve used COAX cable to connect to CD IN port, no sound as well. Im sure that Port is streaming, because when I connect it to Phono input, the sound plays as it should. Any help help? 

Microsoft upgraded me to Windows 11 with asking, and then Sonos keeps on telling me to check for updates -- I do this, it finds one, downloads and installs. Then asks me to check again, and downloads and installs…. and so on, and on. I cannot get to the music library on the PC; one the phone it no longer finds the music library, and the process of trying to connect via the phone is impossibly complicated with instructions written by someone who really doesn’t seem to like customers very much. Any ideas? I just want to listen to some music…….. 

Hi there, I know this question has already been asked, and I know how to get this info, normaly given on the “about my system” screen on the Sonos app.And I get the information when I use my beam with my TV (as input).But when I use it with the Sonos App or Airplay as input, there is no indication (field is blank).I also have a Roam, for wich the “audio output” field does not exist.So my guess is that this information is given only when using the Beam with input set to TV. Still, is there a way to get this information with the other input modes ?

Hi there I can’t seem to find a clear answer to this question.I have two rooms that I’d like to power with a single sonos amp.  Each room has two ceiling speakers that I'd like to replace with architectural ceiling speakers.  I realize only one audio output can be sent to all speakers, but can I ‘shut off’ individual architectural speakers, to only play the sound in one of the rooms?  I was hoping to set this up with airplay 2 and Apple Homekit to control the speakers of each room. Thanks

Ho acquistato sub usato, come faccio a sapere a quale generazione appartiene?

Anyone else get this to work?  It is part of today’s 13.4 update.   But when I try to toggle battery saver mode to the On setting -- it immediately toggles back to “off” on its own.   I can’t get it to turn on.  Am I doing something wrong -- or is anyone else seeing this? I’m using an iPhone X -- latest iOS updates applied.   I have a Roam I’m trying to apply this to.Here’s what it says to do -- and I’m doing it (trying to):Enable Battery Saver on portable Sonos products | Sonos 

I'm wondering if someone could please help me out with my Beam soundbar. I have a 2007 Sharp Aquos LC-42XD1E LCD TV which i'm trying to connect to the beam , but because its an older TV it doesn't have a HDMI ARC connection, only a standard HDMI connection. It also doesn't have an optical digital port either. Is there any suggestions as to how i could get it working? I have attached a photo of the back connections on the TV, any help would be greatly appreciated 

I am moving into a new house with a 7.1 prewire for ceiling speakers in the living room, two speakers in the kitchen, and two outside. I would like to be able to play music on all 3 zones or have 7.1 system playing whatever is on the TV while also playing music on the other 2 zones (if I can’t do this, it’s not a deal breaker, but I want to be able to play music on all 3 zones for sure). What is the best way to accomplish this with Sonos? All music will be the same source, but I don’t always want the music on each zone, so I’d like to choose which zone it plays on.These will be non sonos branded speakers if that matters. Do I buy a receiver/amp that can run multiple zones and then one Sonos port for all 11 speakers? I would like to queue music either with my phone, google home, or a Brilliant switch. Would this be possible without having to run over to a physical box somewhere and change an input? Thanks for the help!

I can’t seem to find a solution to my problem. I have a gen1 Apple TV 4K connected to my LG OLED C1 TV, which is connected to my Sonos Arc. When I set the TV to PASSTHROUGH, I get Atmos content no problem from my Apple TV, but I get no sound when playing Dolby 5.1 content. Sometimes, after resettling everything, I get sound but it comes in as Dolby Multichannel 7.1, which obviously isn’t correct. If I set my TV to AUTO, the content will play as Dolby Multichannel 5.1. I was told Passthrough is the best option but it sucks Audio doesn’t work for 5.1 content. Am I doing something wrong?

I own a Sonos Arc, 2 One SL's and 2 Subs in a home theater configuration. The Arc is connected to a Samsung TU8000 TV via EARC. I was excited to see that Sonos released a DTS firmware update, but I was let down when I realized my television doesn't pass thru DTS or multichannel PCM from my Sony Blu-ray Player and the Blu-ray player doesn't convert DTS to Dolby Digital on the fly. As a result, all I get when playing DTS blurays is stereo 2.0 PCM. Is there a workaround that doesn't involve the Arcana Fury for example to get true 5.1 audio with a DTS disc? I'm afraid I already know that the answer is no;  therefore, I don't get all the hype involved with Sonos releasing a DTS update. Thanks in advance for any answers!

Hi,Earlier this year I followed instruction to download the new Sonos app (think its referred to as Sonos 2) and connected my 2 existing Play 1 devices. However I rarely use them but went to check them today and the app wont connect to them, in fact the “system” screen is all greyed out where it should show each Play1 device. Im getting an error message “unable to connect to Sonos” and when I try follow the “lets fix it” message I end up going around in circles. It’s as though it has an issue connected to my wifi/internet connection, and that works fine for all other devices. Any advice would be appreciatedThanks

I love the performance and function of my Sonos speakers, but I’m tired of the cult-like following required for me to use Apple devices so I switched from an iPhone to a Samsung Galaxy s21. Now I’ve learned that Sonos and Google aren’t friends and that I have to choose between the phone I much prefer over the speakers I enjoy. It looks like Google lost the patent lawsuit and hopefully pays Sonos whatever you’re due, now can we please support casting so I don’t have to deal with mom & dad’s quarrel? I paid a premium for your speakers, and my phone, but I can’t send the audio from the apps I want to use to my speakers because why again? The app that I’m trying to use is White Noise by TMSOFT because it helps me sleep and there aren’t any good continuous alternatives on Sonos or Pandora Compatibility isn’t a lot to ask.Scott

Would anyone have advice on connecting the Steepletone ST918 turntable to the Sonos One speakers.It has Line Out (RCA) AND sub woofer out connections.  I have been researching online and think I could use the Sonos Port but I don't want to buy it unless I'm sure its worth it.  Any advice appreciated  

I set up my Hd Fury Arcana to Beam gen 2 and connected Apple TV 4K 2021 model. I have set the Arcana to beam on but I don’t get Dolby Atmos just DD 5.1. When I changed the mode to EARC and turn off beam mode on Arcana I don’t have volume but can set up Dolby Atmos on ATV.  Arcana has the latest software version 0.84. I have watched on You Tube how to set up but I am not winning! Any suggestions would be appreciated. Thankyou in advance.

I own 4 Sonos AMP and they do not go on stanby, never.I’m measuring power consuption and its always 64W.They are connected by ethernet cable and with wifi disabled.Any idea how to put them on standby?PS: I know they supposedly go in standby after 3 minutes without usage. Not my case :(

Hi everyoneI've got a Sony X950H and for the most part the Beam Gen 2 works quite well. That is except with the PS5. I've had audio delay issues when using anything but Linear PCM, so I switched to this setting. The issue I have now is that the volume (and perceived fullness of the audio), doesn't compare with the Dolby audio setting.Has anyone else experience this and will there be a fix coming?Thanks    

Spotify on laptop amd phone wont connect  to either of my 2 sonos speakers in my second sonos system. My phone spotify connects correctly on my first system at a different location. Any ideas how to resolve this ?

Can we please get back the ability to adjust the crossover on the sub. Why was that removed it was a great feature and made the system sound so much better.   Thanks 

I added my computer as audio source per the instructions from Sonos and SWYH and Sonos app confirms its been added but I can’t find it anywhere in the app.   Also where is Tunein in the app?  I can’t find that anywhere either.

Can anyone please recommend a managed ethernet switch. I am struggling to connect more than one Sonos device at a time as I am getting a loop. I know only one needs to be plugged in but my router is upstairs and I would like to connect at least one of the downstairs devices to sure up the signal and need it to get to the garden room as it is a weak signal. I can get it to work if I was able to connect the kitchen play 5 which is the closest to the garden room.Thank you

I really would like Sonos to add the ability to play my Windows sound on the Sonos Devices, with Apple it is possible, so please add this to Windows to.

Hi Everyone! I would like to  update "my sonos-5" and "connect" with new sonos items to be able use everything under S2 program. I heard that I can be granted for 30 percent discount for that. How can I proceed ? Help is most appreciated!

I recently moved house to a place that has speaker in the ceilings throughout the downstairs. They are all wired through to a comms box. Do I need the Port or the Amp to set this up and will it allow me to play different music in each room or will it only allow one song to be played throughout?

I have a Beam (1st gen) and two supporting One SL speakers left and right of my TV, in a compact set-up in a small room. I also have a Blu-ray player connected to the TV. I recently dug out my old CD collection and realised I’d like to play them again through my Beam and One SL speakers, but independently of the TV i.e. not using the Blu-ray player. The idea is I’d like to play my CDs without switching the TV on, or to have something else on the screen without needing to keep it on the Blu-ray input for the sound.Is there any way I can do this, if I was to purchase a small standalone CD player which could just connect directly to the Beam? I realise I only have the HDMI port at the back of the Beam, which is currently connected to the ARC-compatible port on the TV.Ideally I wouldn’t want to disturb my existing set-up too much, as it’s a compact space and hard to access at the back. I appreciate there’s probably not a workaround for what I’m looking for, but thought I’d give it a chance

I wanna buy a turn table to play vinyl via a preamp on two play 5 (2 nd gen) speakers set on stereo and I was wondering if the line in mode keep the sound analog 🤔