Volume down was working then just stopped. Volume up and mute works just fine. Using a TiVo remote. Tried pairing the remote again. Tried power cycling the arc and setting up the tv again.
sonos arc volume down does not work
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Since the TiVo remote is also a ‘programmed’ remote, at least where the volume is related, you may need to reprogram it as well, or possibly replace the batteries.
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