Talk Sonos Products

Is Sonos having issue with their stock or order processing?I have ordered soundbar for delivery today and still hasn’t got picked by the delivery company, customer service hasn’t got a clue when the item will be packaged and shipped. I was expecting a better service for company. Regards,Luke

I have several Spotify playlists. The largest one has 4,000 songs. When I try to play that playlist via the Sonos app, I get “Unable to add songs to Queue”. This happens in both the mobile app on my iPhone and the Desktop app on my PC.I am able play a Spotify playlist from the same account that has 775 songs in it.What is the maximum number of tracks I can have in a Spotify playlist if I want to play it via the Sonos app?

I’ve started a move to Sonos with a Beam Gen 2 for the family room. I think I’m about to find myself on a slippery slope 😃Next room is our lounge. I have a new 55 inch LG C1 TV which is connected to my Yamaha AV receiver through eARC. The Yamaha is wired to 2 tower speakers for the fronts and 2 bookshelf speakers for the rears. The Yamaha produces an excellent centre phantom and I don’t need a sub.I’m looking to replace the Yamaha with a Sonos Amp, which will be wired to the two tower fronts. For the rears I’m torn between a second Amp wired to my existing bookshelf speakers, or to get 2 One’s. Access to power is not an issue for either option.Has anyone grappled with this decision and which way did you go and why?Also, is there anything else I need to be aware of with all of my proposed changes? Some questions that come to mind:dos the Amp produce a strong phantom centre channel? can the volume be set independantly for the fronts and the rears, so I can balance the front/back volume

Since a couple of days my TV remote can’t control the Playbar volume anymore. Nothing changed in the setup, it just stopped working.when trying to “setup remote” I’m getting the error that the remote isn’t recognised.On the TV I’m getting a Sonos + and - icon, but the volume doesn’t change (see picture).The remote is a Samsung remote (see picture).Any help would be great. No clue what has happened.thanks in advance Marijnp 

This a feature that was once requested in this topic and I’d like to bring it up again as it is also something that would greatly improve the app.Essentially when using the Android app and you browse albums on a UPnP server you can only queue 1 track at a time instead of the entire album. There is no other way to queue an album without adding tracks one by one to the queue.There is no malfunction and this is just a feature request.

Hi, I have a Deezer Family Premium account but I can no longer select which account of the family I want to use. It only shows me the main one while some time ago choosing which Deezer user account to use was possible. Any idea why this is happening?

Hy there, now my question is if its posible to get 2 discounts in one for the 30%? I own 2 play 1 with 15% each can i get that 30% for one product? If so how? Thank you.

I have a brand new Sonos Move that will not work with Microsoft Teams.  It works fine with Zoom, but not with Teams.  It is connected to a Windows 11 system via Bluetooth. Is there something special about Microsoft Teams that I need to configure?

I’ve been using this set up for a while but it’s optimal (especially for playlists) so wondering fi someone has figured out a “better” to do it. I have 3 Sonos speakers (2 old “5’s” and more modern “1”) Still using Sonos S1 controller on my Mac and iPhone Macbook Air (recent) running Big Sur 10.6.5 Old WdMyCloud NAS Sonos Library points to wdmycloud/public/sharedmusic/ and within that i have all my music folders copied from the iTunes music library.I buy music from ITunes/Apple Music or Rip Cds, and store them on my local Music folders on my Macbook. Then I usually copy the folders correspondent to the new albums over to the /sharedmusic/folder on my wedmycloud that Sonos points to. My “issues” are:I wonder if ther’s an easier way to automatically copy new music that goes intio my local Music folders to the NAS (I always see some “automatically copy shortcut” in the iTunes folder but don’t understand it   more importantly, my playlists from Music don’t get imported to Sonos and I”m not

How do I add an app to Sonos that's not listed among the available choices?  I want to add Podcast Addict so I can play my podcasts on Sonos.

I don’t if this is just me, but my font has changed on the apple iTunes on my Sonos app. Also the alphabet isn’t displayed on the side of my artists column anymore. I’ve check if I need to update & everything is current. Has this happened to anyone else? June 2022

I currently have 4 ceiling speakers powered via Sonos amp in my open living room. Would you recommend adding a soundbar or sub?

Just finished a software update to my Sonos Roam (second one I've had the first one died and had to be returned). I'm now getting a warning about "insufficient power supply" when charging.The power supply I'm using meets the minimum requirements. So just for fun I took a 65W USB-C power supply for a laptop and plugged it in. Getting the same error.Anyone else have this issue?

At https://support.sonos.com/s/article/4945?language=en_US, “Dolby Atmos” is listed as something distinct from “Dolby Atmos (Dolby Digital Plus)” and “Dolby Atmos (TrueHD)”.My understanding is that Dolby Atmos is metadata which is delivered via either DD+ or TrueHD, but not a format in and of itself.I’d love any clarity here. Thank you.

On the Android app when I adjust the volume slider it displays a value, but this does not happen on the Windows (10) app,Is it possible to get Windows to display the volume value?If not can this be added to the Windows app please.

I'm not sure if this subject has been beaten to death but here goes my question..… I'm considering purchasing a used Play 3 or 5 but I'm worried they will age out making my purchase a waste. I'd like to add one larger speaker to my two Play ones and my built in kitchen ceiling speakers powered by a Connect:amp. Any advise would be greatly appreciated. One way or the other I'm in the market for one more speaker. Thanks,Rob

I’ve got hundredes of Cd’s stored on my PC. However we rarely listen to them anymore as we use Sonos and Spotify.  Does anyone know how I can import it all as a playlist or just as artists? I don’t want to physically upload all the data, just have the Artist Names etc imported to my artists so I can play the music. 

Hello community, I am looking into getting a sonos amp and 4 speakers for outdoor use, my question is am I able to control each pair of speakers separately? 2 speakers will be by the porch and 2 by the pool. Sometimes we just like the smaller speakers by the pool on only. I haven’t purchased anything yet so I’m also open to suggestions. Thank you

In my old S1 and S2 systems I could access my extensive music library on a SAMSUNG SSD attached to the primary ASUS XT8 router.Unfortunately, my SONOS Sonnect, 5 Play1 and a SONOS ONE are S2, after major issues trying to set up S2 on ASUS XT8 Mesh network without success and having to destroy the old system and build a new one from scratch using SONOS netPlay1 attached to the primary ASUS XT8  router.I am now unable to connect the music library (SAMBA share) to S2 WILL THIS WORK?All play1, 'sonos one' and Connect are currently S2 I have a disconnected bridge still on S1 Is it possible to: 0) Wire Bridge to router 1) Factory reset all Play1 and Connect 2) Set up an S1 system starting with Bridge  3) Add 5 Play1 and Connect to new S1 system 4) THEN disconnect Bridge and wire the Play1 to router 5) THEN add music library. 6) THEN convert to S2 7) THEN add SONOS ONE speaker?

Hi, I placed an order last week for a refurbished sonos move. However, I have not received a order confirmation and do not have an number. When reaching out to support via email they keep asking me for an order number which I do not have. I have the charge on my credit card. 

Hi Sonos Community,Can I use Port to play vinyl on a 30 year old turntable by connecting Port to my 30 year old Marantz receiver and using Sonos speakers? 

Can Sonos separate my Playbase as - a center channel and base/sub base and…make my (2) sonos play 1 as the front left channel and right channel making it 3.1?????

I own a roam and a move, is it possible to hook them to a tv without a sonos soundbar?   Is there an adapter of some kind?

Hi all We’re getting a second Five for a stereo setup. From what I’ve gathered on these forums, vertical with tweeters on the outside should give the best results in a room like this, which is pretty narrow but long. I hope this setup will cover both this floor (often used) and the one above (only used occasionally for music). Please correct me if this is wrong.I’m expecting to use the Flexson vertical wall mounts on the locations drawn on the first picture, which looks to have the recommended 5 cm of air behind the speakers. But what about the horizontal placement? Are there any recommendations on how much space there should be from the side of the speaker (tweeters) to the adjacent wall? Thanks :)

Bonjour, J’ai régulièrement de la publicité au démarrage de l’application sonos. Je n’écoute que deux radios, FIP et France inter et ces publicités me rendent dingues…. J’ai souscrit à Sonos radio HD et même constat, toujours des pubs. Merci de votre éclairage.