Skip to main content
Answered

wifi

  • August 18, 2022
  • 4 replies
  • 136 views

  • Contributor I
  • 1 reply

Will the Sonos arc, gen 3 sub work with home wifi which is T-Mobile 5g? I hope it does I want this system.

Best answer by John B

I use T-Mobile 5g home internet, I have sound from my arc and sub but not my pair of ones...

Which, if any, devices are wired?  Are the Ones a separate stereo pair or are they bonded as surrounds to the Arc?  Have you set any wired device to ‘Disable WiFi’ in the device settings?

Note that Sonos does not officially support networks with a mobile internet connection, but I suspect this is over concerns that the signal may be unreliable.  Given a good signal, I see no reason why this should not work as well as a landline for streamed services, and should be irrelevant for local sources.

I don’t think your problem has anything to do with being on a 5g mobile network.

Note @Ant64 - it is not your WiFi that is T-Mobile 5g, it is your internet connection that is T-Mobile 5g.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Airgetlam
  • 44739 replies
  • August 18, 2022

What router do you use? Where the internet comes from is less of an issue than what type of router is in use. You may want to read the system requirements FAQ here


  • Author
  • Contributor I
  • 1 reply
  • August 21, 2022

I use T-Mobile 5g home internet, I have sound from my arc and sub but not my pair of ones...


buzz
  • 24638 replies
  • August 21, 2022

Is the ARC wired or wireless?


  • 19684 replies
  • Answer
  • August 21, 2022

I use T-Mobile 5g home internet, I have sound from my arc and sub but not my pair of ones...

Which, if any, devices are wired?  Are the Ones a separate stereo pair or are they bonded as surrounds to the Arc?  Have you set any wired device to ‘Disable WiFi’ in the device settings?

Note that Sonos does not officially support networks with a mobile internet connection, but I suspect this is over concerns that the signal may be unreliable.  Given a good signal, I see no reason why this should not work as well as a landline for streamed services, and should be irrelevant for local sources.

I don’t think your problem has anything to do with being on a 5g mobile network.

Note @Ant64 - it is not your WiFi that is T-Mobile 5g, it is your internet connection that is T-Mobile 5g.