Talk Sonos Products

Are there going to be any updates to the sonos roam. It’s horrible now. The Sonia’s move is intuitive.  It has separate button Bluetooth, network connection, resetting.  This has one button and it’s very confusing. I do not use the volume up or down, or the voice button at all.  I use my phone for all of that. Right now I want to simply set up another network on the sonos and it is ten minutes process. This is ridiculous. 

It is really annoying that TuneIn plays adds when opening a radio station in Sonos. Now they even play ads during a piece of nice music.How can we avoid this, is there a work around. Or should there be a possibility to pay for add free radio (thinking about it that the radio stations i listen to als play there own ads) any advice?

In the UK, is there an additional on-the-go charging cable for the Move better than any other?

What’s the best way to control alarms or scheduled music play? Is it through the Sonos app or through Spotify or Apple Music? I currently use the Sonos app to choose which playlist to play at a certain time, but I find it to be a little bit clunky and I’m wondering if there are some better options.

Does anyone know if the Sonos Arc would have been updated recently?My setup was working wonderfully until recently when lip sync issues appeared and no amount of tweaking will get rid of them, TV is a 77"AG9 and I have a Sky Q box.Its so frustrating when everything works perfectly until it doesn't!!!If it gets resolved the "auto update" is getting set to off*****Moderator Note: Modified in accordance with the Community Code of Conduct. Specifically, removed links.*

I’m moving from House A to House B, taking House A’s Sonos speakers with me and planning to add them to House B’s existing Sonos system:- House A is my house and my Sonos system;- House B is my partner’s house and her Sonos system (mine really, but set up under her credentials, unlike in House A)- The end result is we want all speakers working at House B in a single system. Both House A & B’s Sonos systems are currently fully WiFi (ie. no wired connections, no Sonosnet connections).- NB A slight complication, perhaps, is that while House A is on S2, the destination system is on S1 as it still contains an old Play:5. As part of this move process, that old Play:5 will be removed and so it will be possible to update House B’s system to S2. It’s not clear to me that the instructions in: https://support.sonos.com/s/article/1061?language=en_US  cover this scenario… 1. How do I go about achieving the above?2. And importantly, do I need to do anything to “prepare” House A’s speakers pre-mo

[Francais] Bonjour,Peut-on laisser son Roam 24/7 sur le chargeur sans fil? Est-ce que la durée de vie de la batterie sera compromise?Merci d’avance :)

Have Lg uhf 50 tv. Trying to add Ray. Sound out set as digital sound out auto (tried Pcm also) and simplink off as it’s not hdmi. No sound. Settings on Sonos are just standard. Tried turning on and off and reset to no avail. Does the audio out that comes with Ray different than previous? It fits fine in that but different shape on back of my tv which less than 5 years old. One on the tv doesn’t seem like it’s already in. Don’t want to push too hard as that’s what happened with the arc hdmi, it pushed the jack in so I can’t get at it. Any help appreciated. 

says my email already used for sonos acct on iphone dso cannogt dnload sonos 2 ap

Hello, We’ve collected Sonos speakers over the course of a few years and ended up with two fives in stereo and two rear-facing ones in stereo. As I understand there is no way to make the front facing fives part of the 5.1 channel that the soundbar + 1’s + sub would create, correct? Is there any way to accommodate them? We really like the 5’s for listening to music, but the 1’s are not a true rear surround now while watching movies. I know we should have done our homework more, but we slowly acquired these overtime and recently moved, which yielded us a very large common space that contains all of these speakers.

Hi, for anyone who has bought the Sonos Roam, have you bought a case for it? If so, which one did you get?

Hi,  I’m thinking of buying a Sonos Move to pair with my bluetooth turntable.  Question is - If the turntable and Move speaker are connected via bluetooth, can I then beam the sound from the turntable (bluetooth connection) across the rest of my Sonos set up at the same time using the Wi-fi network? thanks! 

Hi, I just wanted to ask for thoughts - is it better to get two Roams as a stereo pair or one five in stereo? I’m guessing the five has better sound but not really a whole lot of separation of audio...or do you think otherwise? I saw a thread on here about buying a Port or a five for a turntable and I bought a Port and now I’m using two Roams to listen to music in my office but now I’m thinking damn, maybe I should have just bought a five for everything (knowing i still need a preamp and line in)…. 

I’ve spent the last 3 hours trying to get my play 1 to connect to my new MacBook as a speaker following all sorts of guides and stuff. No chance. It won’t show up as a speaker. I have no interest in Radio of any kind or any service that chooses the music for me. I want to choose what music I play and when it plays. Is there anything I can do that Play:1 is capable of doing? Cheers Stefan

Order 1 Ray, charged for 2, apparently 2 on the way... have tried to contact Sonos but seems no one is responding...

Hi I’ve just bought a beam and and epson EH-TW7000 which i’d like to use to with a chromecast ultra and hopefully get dolby atmos. I now realise I need some kind of HDMI switch/matrix to get the audio out but I’m not sure exactly which one….don’t really want to spend another couple of hundred pounds on an HDfury if I can avoid it. Does anyone have any suggestions? Thanks,

Here’s my setup:Apple TV —> HDMI to 2020 Samsung qledSonos Arc —> HDMI eArc to TVHere’s the problem:I get sound when clicking around on the AppleTV menus, but no sound when I play anything. Nothing through Netflix, Hulu, Disney, or iTunes.  I DO get sound when I don’t use AppleTV and just use the apps through the TV.  I know this is an issue that others have, but Apple doesn’t have a solution besides turning off all surround sound and I haven’t seen Sonos provide any support to resolve it.  All new brand name tech and they don’t work together??

I have just upgraded to a nice new shiny 65 inch Panasonic 2021 OLED TV, everything appears to work perfectly in respect of optical connection from the TV to my Sonos Playbar however the Playbar cannot/will not learn the volume settings from my infrared remote whilst trying to train it using the volume up button. Has anybody come across this issue with the most recent universal Panasonic remote (mine is a R3PA265) and if so is there a known fix to get the volume up, down and mute buttons to work.

Was there another update last night?  My 8 am alarm started, but no music in Office.  Checked the app, Office had been ungrouped.  This happens every time there’s an update.

I want to use my iphones microphone as source and sonos roam as an amplifier. Many people don’t speak very loud and are difficult to hear t.ex. When they are making a speach to a party. I have just been to a birthdayparty - 80 years- and it was very difficult to hear speaches. Maybe sonos could integrate this possibility in the app. I´m sure, that it will be very popular.???

Hi All-New to Sonos and we are currently in the process of renovating and expanding our house and looking for the best setup to get what we’re looking for. A few notes before getting into the details:Planning on using a Samsung Frame TV Use YouTubeTV, not a traditional cable provider Would like to avoid a sound bar for aesthetic purposes  Want to ensure that TV audio is easy to hear Looking for audio in 2 (Family Room/Kitchen and Dining Room), potentially 3 (Family Room/Kitchen, Dining Room+ Living Room), rooms Dimensions of rooms are: Family Room/Kitchen - 16’ x 27’; Dining Room - ~ 11’ x 12’ 6” and Living Room - ~12’ x 13’I would appreciate advice on how the best way to set this up is; I’ve provided our floor-plan with my initial thoughts on how this should be done as well as what Sonos products I am thinking from my research, but would like confirmation that this is the best way to do so and will function properly.Below is our floor-plan and I’ve denoted (proposed) speaker location

This is just feedback to Sonos.I don’t really like having to reset my router every time the Sonos app can’t find my Sonos system, whcih is becoming more frequent. Everything in my house is connected to the router, so resetting it is not ideal. I am sure there is a technical reason for needing to do this, but your users don’t care about that. All they see is that it is becoming increasing onerous to own and operate a fairly expensive sound system. From a marketing standpoint this might be a problem for you.I’ve had a Sonos system for 12 years. For the first time I am beginning to think that it isn’t really worth it.

I am about to purchase a new iPhone 13 pro.  At the moment I am using my Sonos app on an iPhone XR.  The app is the latest 2 version and my speaker is the Sonos 1 (2nd generation).  Will Sonos automatically work when I transfer app to new phone or will I have to do anything in settings?  Your help is much appreciated.

I am about to purchase a new iPhone 13 pro.  Have been using latest version of Sonos app on iPhone XR.  My smart speaker is Sonos 1, 2nd generation.  How do I get Sonos to work using new phone?  Will it work automatically when I transfer app over or will I have to change any settings?  Your help would be much appreciated.

Hi there, I’ve just added the Radioplayer service. I am in Germany and Radioplayer is only listing German Radio stations. Afaik, Radioplayer is also available in other countries.Why can’t I select a French or British radio station in Germany ??? I know that I can do that with TuneIn, but TuneIn is playing ads when I start streaming a radio station, so I want to stop using their service if there is an alternative. Thanks in advance!Oliver