Talk Sonos Products

When using a soundbar plus Fives as Surround, but no Sub. Could the LFE Chanel be downmixed to the Fives, to take advantage of their excellent low frequency response.

Hello there, I’ve been a happy Sonos customer for almost 10 years now and have been really happy with my system, upgrading and expanding my setup as time passed.As someone who is fully blind, I especially appreciate the fact that the Sonos app for iOS is fully accessible to me, there have been a few bugs at some points but I’ve always had the experience that once those issues were reported, they would soon be fixed. Furthermore, setting up new devices has always been a smooth experience, with clear textual instructions on what to do provided within the app.Overall, my experience with Sonos really has been that the company does care about customers with disabilities, and so I’ve absolutely been recommending Sonos products to other visually impaired folks over the years. Sadly, however, I was in for an unpleasant surprise when I recently purchased a Sonos Port for my setup.After unboxing the device, I immediately found the big round pairing button on the rear panel, so I figured pairing

Hello Everyone,Below is a simple trick to use your Sonos 5 playback as a normal AMP speaker with Line-In without any delay.1-Reset Sonos, walkthrough initial product setup using wired network connection.2-set delay to 75-ms and disable compression3-connect audio jack from both ends, make sure you can hear the sound of the device connected and playing ( you will notice the delay )4-disconnect or unplug the ethernet, no more delay, and Sonos can now be used as generic speaker. Tip: if you have a managed or smart network switch, you can remotely control the network interface connected to Sonos, so you can switch between Sonos mode and Speaker only mode! Hope this will help someone in the feature. Best

I just bought the Sonos Beam 2, installed it via the tedious phone app, and now all the volume indicators for my LG CX55 are gone! Just a plus or minus sign! Oh and when I use my Verizon box one doesn’t exist at all! So I’m supposed to guess what volume I’m at?!Sonos should be giving me better sound! Not changing my control settings!So in short, if I don’t get my original indicators back when I use the Verizon box AND when I use the remote for my LG tv, this gets returned.

I'm struggling to understand home cinema setup for true 5.0 or 5.1.It appears that it is not possible! I wanted to use two play1 , ONE sl or simfonisk as front L-R and Ray or Beam as center and two play1 surrounds. Later adding sub.Why soundbars is designed as 3 channel only? Especially Ray, it is using single tweeter for 3 channels.Ray front stage is so narrow it is hard to hear stereo unless you are listening 1m from it,not even mentioning 3 channels. TV 55inch speakers are doing much better (wider) stage!To use it with 100inch projector screen sound stage must be wider! Ideally it should be around 3m wide but I think even ARC will struggle with that...I would even preferred two speakers as stereo but that is not possible as well. So how to go around it, is it possible to setup group with stereo pair and soundbar? 

my roam stopped working last night. it just says offline. i reset the speaker, re added it, it took a while to “connect” to my wifi, and still says offline.  nothing else in my house has an issue

Hi all, why is it that in 2022 there is still no separate equalizer for the music and tv input? when watching a movie i have too much bass, when listening to music there should be more for me.It can’t be that hard too ad?  please….. pretty please make this happen, next week would be ok for me… thanks in advance The world

My system is not compatible with S2. The app demands that I upgrade to S2 and won’t let me open S1. How do I open the S1?

 I own the arc,sub and  sl1s downloaded the  lasted updated and the volume is at least 20% less then before.. I have a big room and before 60% was loud and now it’s at 100%  with the same movie.. I bought the arc because of my room size and now I’m very disappointed in its performance..  can i downgrade to old software version? 

Bonjour, J’ai le problème de ma TV qui s’allume toute seule d’une manière aléatoire depuis changement box Bouygues installé avec fibre. Leur SAV n’a pas encore résolu le souci, ceci depuis 5 semaines. Cable HDMI et décodeur changés. Tout fonctionnait bien avant le changement de la box Ultym.Auriez-vous connaissance de ce problème?Merci de votre aide

Vi har 2 Arc i huset, som hver er koblet sammen med en sub og 2 stk. one. Pludselig virker surround og sub lyd ikke længere. Vi kan sagtes koble sub’en sammen med andre enheder og så virker det fint. Vi har forsøgt at nulstille både arc og sub, men lige meget hjælper det. Er der andre der har oplevet dette og fået det fikset?

So the sonos sounds really good but I'm having one problem. I can't get Atmos to come through from the Sony A80J.I seem to be only getting DD+ 5.1 which sounds great but obviously I really want to be getting Atmos.I'm streaming direct from Disney + via the in built app. I've got eARC switched to Auto along with pass through.I definitely got atmos with my previous LG SP9Ya with the same tv so I'm not sure what the issue is?I've unplugged the tv for a few minutes and plugged it back in to force a eARC handshake but still nothing...Checked for sonos updates and that's all good.I'm using the provided Sonos HDMI cable.Running out of ideas.

How long does Sonos to fix an update? My arc sounds way too piercing in the midrange. It's just too sharp sounding now. The arc also has less mid bass with a now overwhelming mid range sound. I wish to go back to the original settings. Even the sub has suffered the low end isn't as solid; sometimes the sub is barely heard. I adjust the EQ and sub level and still not satisfied. This update is no good. 

Hi! I know that this has been asked a lot of times but i have not found an answer for 2022 🙂We have a Yamaha MusicCast wireless vinylplayer and im wondering if they (Yamaha) have fixed so you can use Sonos products (in my cast Ark) to stream your music yet? I know that i has been impossible the last 3 years, but still holding out.

Sonos Port and Pioneer LX904Set up the Port on the Pioneer, when i start playing on the music on the Port zones 2 and 3 turn on and play music.  problem is the zones do not turn off, so the amp stays on.  I have the auto power off enabled on the pioneer.  seems like the port doesn’t tell the receiver to shut down the zones that where turned on.  thoughts?edit: i feel that the port should have been designed with hdmi port, which has native power management…  would be nice to have video as well.

We are Remodeling our house, and creating a relatively small (10 ft x 12 ft) room for watching TV/movies. We intend to reuse Arc and play:1 or One speakers for rear surround.  Thinking about adding sub amp and two sonance architectural ceiling speakers for enhanced (5.1.2 ??) surround.  Any guidance?  Does this sort of setup make sense? Thanks!Matt

We are installing a Murphy bed in our house. Because of the lack of wall space I want to attach the HDTV to the Murphy bed and ideally I would like to have the Sonos Beam attached to the HDTV mount so that it is below the HDTV and would be secure when the Murphy bed is in use. In other words the bracket would be have to be able to hold the Sonos beam even when the bed is open. Any ideas? I also need some suggestions for an appropriate HDTV mount for the Murphy Bed. 

Hi there, I just bought a Sonos Port and while it works with my Sony STR-dh190, I need to understand how to power on the Amp’ through the Sonos App.    Is it a 12V cable that I need to connect the two together?   If so, what Port does it go into on my Amp?Thank you for any help! Tony 

New to Sonos. 3 Rooms / 2 have TV’s / 2 Ceiling Speakers in each room (6 total) - all speaker wire leads to utility closet I purchased 3 amps (looks like I’ll be waiting awhile) for 3 zones to control music in each room. My question - I purchased 2 Ray sound bars to connect my TV audio to respective amps via wifi to play TV audio on respective ceiling speakers. Because all speaker wire leads to a utility closet I am unable to directly connect my TV/Ray sound bar to the amp. This should do the trick if I want to use ceiling speakers for TV audio correct?  Many thanks in advance.

Hello. I apologize for any ignorance. I’m new to the group. I'm purchasing 2 Sonos systems. Arc+Sub+Ones for two different rooms. My walls are open and I'm running various low voltage wires cat 6, hdmi etc. Down the road i may go with in wall or amp driven speakers. TV and arc mounted above fireplace. Blue Ray, Roku, Apple TV, Nintendo, Future Sonos Amp with be 20 feet across through room connected through cables in the wall, as well as cabling back to the network switch. I'm looking for insight/resources on the do's/don't in terms of wiring to be somewhat future proof and avoid any regrettable mistakes. Are there any really good threads here on this topic that could help? Also this will all be connected to 2 new Sony A80k or LG C2 TV’s if that matters. Any help is greatly appreciated. Thank You

Recently remodeled my living room and my TV is now mounted above my fireplace. I currently have the playbar but want to upgrade to the Arc. i am concerned that if i mount the Arc below the TV and above the mantle that it would be too high and i will lose some of its benefits. If i mount where i want to, it will be approx 5 feet above from the floor. At this height, will I lose some of the quality from the Arc?Also, the couch will be about 13 feet from the Arc. is that too far as well?Thanks!PS - i have already tested the fireplace and there are no concerns for too much heat above the mantle...so not concerned about Arc “cooking”.

I recently upgraded to a Sonos Beam and surround speakers. I have a problem when watching tv I have the volume on 45-48. When I’m steaming Prime or Netflix I’m down to about 27. Is there any way to even out the volume between tv and streaming?  Any help?

Hi,I bought 4 of One SL. My plan was to use them as a cafe music speakers. But as I am a franchisee, I need to use a designated music streamer with line out port. So I need to find a receiver getting line in input while sending wifi transmitting to my Sonos SL speakers. I know there's Sonos Port but it is way expensive for me. Can somebody recommend me an alternative for Sonos Port? Thanks. 

Hi all. I'm a complete technophobe but I have a sonos 1 that I love, and want to be able to listen to my TV at the kind of volume I can listen to music on my sonos 1. If I buy a sonos ray, can I pair/group it with my existing sonos 1, so I can listen to the TV through my sonos 1 in a different room and/or listen to the TV loud in one room by using both at the same time (or even by having them both in the same room but then just using the voluminous sonos 1, with sonos ray on silent)?

Hi, I need help to set up the Sonos speakers in my coffee shop. It looks like box, 560 sq, but 24ft high. What do you recommend I was thinking maybe 4 ONE and one woofer ?