Talk Sonos Products

HiI know there have multiple questions similar to mine.  But, not quite the same. So here goes.I have an ageing Onkyo TX-NR1009 AV Receiver and KEF KHT3005SE 7.2 Egg Speakers and wireless subs.  I love my system and it was expensive at the time. In our old house I had wired in and it was sweet. However, we have now moved and It’s pretty much impossible for me run cables to rear positions.  So I’m thinking I maybe buy Sonos to provide coverage to the hard to reach spots.  The way I see it I have a few options.  Even though I don’t know if they are technically possible  They are in my order of preference.Buy Sonos and incorporate it into my existing setup to provide the rear speakers and other awkward positions.  But also use Sonos to playback through my existing speakers Buy Sonos and keep it separate from my existing for either music or TV only. Don’t buy Sonos and find a way to make existing rear speakers wireless - any ideas ? Buy Sonos and dispose of my existing hardware - rather no

i purchased a sonos arc from a us retailer that had a euro power cord in the box. no us cord. can i just cut the euro plug end off and put on a use plug?i am concerned since the unit came with a euro plug that the arc soundbar’s internal power supply wont work on USA AC power

Have a wedding coming up.Have an existing Move.Needed a small system to play via Bluetooth .was told via support that I could use both the Roam as well as the Move together, but not as a Stereo pair to play the same music (Spotify Playlist) through both the Roam and the Move.No wifi will be available on site, will need to be fully blue tooth.TestingController S2 is installed.Configured a “Group” to include the Roam and the Move with Wi-Fi active.Sound Playing in Roam and Move.Knocked down controller to test full blue tooth functionalitybluetooth is activeBoth speakers are connected.Any attempt to share music between the two or to move off WiFi to full Bluetooth connectivity seem to result in either loss of both speakers or the Move.What am I missing?Should I buy another Roam, will that be easier?  (I was told this configuration would work without Wi-Fi,)Any third party applications that facilitate easier configuration? 

I have a Beam 2 which is connected to a Samsung QLED TV.  I also have two B&O Beolab 6000 speakers which, using a dongle,  I can connect via Bluetooth to the TV. The overall sound is actually better using the Beam but I’d like to connect them via Bluetooth to the Beam and use them as surround speakers. Does anyone know if that’s possible or can I only do that using Sonos speakers? 

I have noticed at several stores that are showcasing the arc that the area where the LED is is bulging and the cover around  it is cracked. Just wondering if this is an inherent problem and if anyone here has this happen to their arc? 

Hi everyone  I have a Sonos Roam device since April and I feel that it’s not giving me its best performance since the two last months, the audio drops out or cuts off using Airplay and Bluetooth, it gets unresponsive with Alexa and a really bad behavior using Airplay. After about 3 months the Airplay issue with my Sonos Roam reappeared, the audio is frequently cutting off or pausing with not reason, very frustrating! I’ve got a replacement and this is the second unit that I have, awful! doing so many factory resets, rebooting my router several times,  and reinstalling the controller on my iPhone  didn’t fix my issue, still the error persists, and Alexa sometimes gets unresponsive if I ask for music or some other commands, answering with any error, the audio cuts off or simply stops working, sometimes rebooting my speaker works, but sometimes not. My Wifi signal is pretty good, so, I suspect my unit has a firmware issue, with all other devices I don’t have Wifi issues, so I think it has

My Arc has no output for headphones. 😥Is there a device available to passthrough the eARC from my LG TV to the Arc that provides audio extraction to a headphone jack or optical or even RCA stereo? The TV CEC/Simplink is preventing the use of the optical TV output for headphones.

Sony BRAVIA X90J TV audio output is not locking to the level control of the Sonos Sound bar Beam and sub. They get out of sync. 

Hi,I recently bought a second Sonos roam which I love. However I’m concerned about security & privacy.  I was listening to music using my iPhone which  was connected to my Sonos roam via Bluetooth. Frustratingly my neighbour was able gain unauthorised access and mess around with the volume and the play / pause button remotely without my permission.  He does not have access to my Wi-Fi and we are not acquaintances.  How has he gained access to control my Sonos speaker? Is there anything I can do to stop this from happening again?  Many thanks in advance   

It’s pretty disappointing that Sonos has put out another update, yet the problem with the sub is still there. I have done everything I can, including removing the sub out of my network, re-installing, changing settings, turning off trueplay etc. still the Sub is mediocre now at best. We spent quite a bit of money for this type of return on our investment? SONOS, you’re really letting us down. I do read some reviews where some people don't have an issue, But I suspect this may be what Peter Pee was referring to. as its affecting some but not others.  We are getting to the point where, if things don't get fixed in a hurry, we will ditch Sonos all together and go back to a tried and true dedicated system. My wife and I enjoy our cinema time at home, especially since the whole pandemic thing took place, we watch a lot of movies at home. We downsized our home in 2019 and decided to downsize our HT system as well (came from Marantz, SVS 7.2 Home theater system). We had towers, center channel

Brand new Sonos move and a base charger not charging.  I have another move so I tried and it charges using my old base. The new base will not charge either of my Sonos MOVE SPEAKERS.  Seems like a faulty base. I’ve checked it and it doesn’t have any debris or anything on the points. Any ideas?

Very interesting…https://www.theverge.com/2022/8/24/23319989/sonos-optimo-speaker-features-design

Play 5 gen 1 does not show in S2 app, but does when logged into account on sonos.com on system, no upgrade option showing. Trying to get the discount so can upgrade on line store….. Any ideas why?

I have a ‘port’ and programmed local fm radio i get ads before the station comes on?it seems like something maybe sonos generates, not sure? 

I have 6 sonos sonance in ceiling speakers, however I am using 14/2 speaker wire. I do not think I can fit the wires into the sonos amp terminals, I was think of a speaker distribution block but it mentions having to use in wall impedance matching volume controls or it will hurt the amp? https://www.amazon.com/Monoprice-Distribution-Speakers-Amplifier-Receiver/dp/B082TSJL92/ref=sr_1_3?crid=DNK05TYSI9I2&keywords=speaker+distribution+block&qid=1661526598&s=electronics&sprefix=speaker+distribution+block%2Celectronics%2C58&sr=1-3

Re they Arc and 14.12, I have dual Gen 3 subs and Fives as surrounds. It’s not just the sub(s). It’s the surrounds too.  They are now barely audible and the Arc is overly forward vocally.  The whole sound profile is night and day and not in a good way.  The fact that a release like this gets past QA from a company that differentiates itself on its software platform is beyond me.  Turning off Trueplay only makes it more annoying. Unlistenable and unwatchable for a $3k + system.  

Recently there is a marked difference between the volume and loudness. It seems I have to crank things up a bit to experience the loudness and umph I enjoyed before. Don't know if it is because i got out of the beta testing group, or after I enabled Sonos Voice, but i am not happy. Before volume 7-10 worked perfectly as background passive listening for my reggae music, now i have to crank it up to 15!! :(

I find the on-screen graphical user interface volume control overlay to be quite annoying while adjusting the volume up or down during a program or movie. I really don’t understand why it’s there at all, as it does not even give a sound level? Is there a way to turn this off? Thank you for your replies!

Sonos keeps unpairing my beam gen 2 from sub and surrounds for no reason. I get this image and have to setup the room from scratch each time to get it to work. Does anyone else get this problem? 

 Sonos beschadigd aan de usb-c poort en de aan-button zonder dat hij gevallen is. Voor de rest heel tevreden maar dit zou ook eigenlijk niet op die manier mogen verslijten. 

Hey guys, I am currently making progress in our remodel and I wanted to double check my sonos planning before buying all the components.In pink you will see all Sonos equipment I am planning for. For context I have a wemax nova 4k short throw and a 100” ALR screen, maybe upgrading to 120” 2 subwofers on each side of the screen facing the couch 1 sonos arc sound bar 2 front ceiling speakers 2 back ceiling speakers 2 ceiling speakers on top of the dining/pool table I want to confirm I will need, 3 amps? 1 for each pair of ceiling speakers? Best, 

I have having issues with the Sonos app. When I search for a song/artist-album, for example, Miles Davis… the result will appear in multiple services.  I usually like to play through Spotify, but I can’t get down to Spotify on my list of services. I try to scroll past Amazon and SoundCloud and the app ‘jumps back up to the top. It is super annoying- I can see Spotify as the next service, but the screen jumps back to the top before I can select it. Any ideas?

For the last couple of months every time I start up the Sonos app on my S21 phone, I can’t scroll the My Sonos tab either across to show more radio stations or down to show the BBC Sounds options. Sometimes it allows me to scroll across but not down and other times no scrolling at all.If I press Edit then Done in the Edit screen without changing anything, the scrolling works OK for the time that the app is loaded, but if I close and re-open the app it goes back to not scrolling again. 

I have a pair of Sonos move speakers (bought them versus 1s because I enjoy the flexibility to take them outside in the summer) that are hooked up to my turntable via a port. They work great, but are currently sitting on boxes because I haven't found any decent stands that are meant for them.  Curious if anyone in the community has found a good set of speaker stands that can securely hold them? I know I could wall mount with Sanus but I would ideally want them a bit farther away to get a better sound when I listen to records. 

Afternoon all,Bit confused. Removed a SUB from the kitchen environment and replaced it with a new one. Only reason was the colour! Kitchen redecorated in white and a white sub fitted in more 😀 The (removed) black sub I created a location for in our Hall / Stairs area. That area already has two pairs of B&W CCM 682’s in ceiling … one pair in hall, one pair on landing. Also an existing Sub on landing. Tried to add that and indeed the device was reset and added to the environment. But when I try to add it to a room, only three Amps are visible. Interestingly the new black square Amp’s. The slightly older Connect Amps do not show in the app yet they are S2 compatible. The Hall/Stairs/Landing device is an S2 Connect Amp. Arguably it could benefit from an upgrade to the 125W unit but surely that should show and allow the second Sub to be added to it? Any ideas on that? I’m going to do a full network reset tonight and see if that helps. it’s been a while since it was all rebooted. The S2