Talk Sonos Products

How hard would it be to make a 7.2 Or at least make some upfiring speakers I have the 5.2 with the sonos 5 as my rear If you added 2 more front speakers and 4 upfiring It would be a dream

I have 2 Sonos Amps, can I use one of the amps for a 5.1 surround sound with built in in wall speakers and sub woofer. Or do I need to get a receiver and connect my Sonos Amps to it. I’m moving into a new house that has built in surround speakers 5.1, speakers for outdoor patio and speakers in main bedroom. I currently have 2 Sonos amps and 4 SL ones. How can I connect them all together?

Three months is all it took for Sonos Move to stop working. 3 MONTHS for a $450 speaker. Well they Sonos team replaced it with a refurbished speaker. Good job, Sonos team!My question to community is - Do you feel comfortable paying $450 for a brand new speaker from SONOS website and within 3 months getting your product replaced by a refurbished one. Are you okay with this customer service. I am not, and would appreciate your feedback.

I have 2 Sonos Amps and want to connect them to my Onkyo TX-NR6050 7.2-Channel AV Receiver. Do I need to buy a port to connect them all and control on my speakers?

First off, when I bought my Sonos One SL everything was fine out of the box with the old phone app.  I loved it so much I bought 3 more, so I have 4 total Sonos One SL systems.  When I was FORCED to upgrade to the new app, all hell broke loose and it’s never been the same.  A quick look at the Google Play Store reviews section for the current Sonos app confirms that MANY people are having DISASTROUSLY TERRIBLE experiences with Sonos now.Originally I bought the system for my wife so she registered it and was the system owner/admin.  When I had her move ownership to me, everything became literally unusable.  The FOUR Sonos systems I own cannot be used at all.It appears you have some kind of heuristics based theft or hardware cloning protection that has kicked in viciously and rendered my products unusable.Possible trigger points:moving ownership to a new account geo-IP location in Eastern Europe 3 of the systems were sold at a U.S. military base exchange so they were “intended” for North

I just bought a Hisense U6GR TV (with Roku built in). I have an existing Sonos Playbar that was connected to another TV previously, with paired remote. I connected the Playbar to the new TV and the IR signal light blinked whenever I hit the volume buttons on the remote, but it didn’t control the volume on the Playbar. I went through the “Remote Control Setup” process on the Sonos S2 app and the app indicated the pairing was successful.As soon as the pairing was done, the Playbar IR signal light no longer blinked, indicating it wasn’t receiving an IR signal from the remote (and the volume isn’t changing). However, the TV is still being controlled by the remote. I then went through a factory reset on the Playbar. After the factory reset, the IR indicator light still doesn’t blink when using the remote, and I cannot complete the “Remote Control Setup” process on the Sonos S2 app. The remote still controls the TV just fine.My three hypotheses that could explain this behavior are:The IR rec

Hi allRecently purchased an iPad mini 6 as my old iPad mini 2 no longer supported any new iOS updates.I have made sure the iPad mini 6 has the latest software updates for itself and the Sonos app but it will not complete the Sonos trueplay procedure for my Arc, play 1’s and sub.The room is completely quiet but it won’t get past the first stage of trueplay due to sound interference yet if I use my iPhone XS trueplay is completed with no issues.Anyone have any ideas why this would be the case.Thanks Jason. 

Hi groups, hope you are all well. I am looking for some advice if it is worth inserting a sub in my system. Now it is composed by a playbar and 2 SL.The main topic is where the sub will be installed (see pictures - and don't judge 😅 I just moved )  does it make sense to install a sub in a niche? (removing everithig of course) thanks in advance to anyone willing to answer !  Andrea  

I have an arc grouped with two five's The arc out of the blue volume starts to increases and I know it is the arc as I hear the clicks sound coming from the arc. Even after using the remote to lower it continues to increase. The remote I fine including the batteries. It is only after unplugging the arc it clears.Has anyone run into issue.

helloI plan to buy a sonos ray.I have a concern.I want to connect it to my Samsung smart monitor M7 pc screen. the monitor does not have an optical port it only has Hdmi Arc ports.the store near me sells the sonos ray and offers the sonos optical adapter with it and assures me that it allows you to do this:sonos ray -> adapter connected to the optical port -> hdmi cable connected to the hdmi port of the adapter -> hdmi cable connected to the hdmi arc port of the monitor.What do you think ? because I called sonos support who did not know what I was talking about.. thank you

Hi, Have an old iPad that I would like to use the XM streaming app to play over my Sonos system. It works on my newer iphone and 3rd party app but because the iPad is so old the Sonos app refused to run on it and thus can not connect to the system with that iPad. Is there a manually way to get the iPad to recognize the system? Thanks

I’ve tried to play such file as described in the title, and it says in the app it’s playing Multichannel PCM 7.1 I know sonos isn’t a 7.1 system, so in this case am I losing ATMOS or other audio content?  I’ve played 5.1 atmos files just fine

Hello all, I know this question has been asked in a variety of ways, but I can’t seem to find my exact answer.  I’ve listed the components of my system below: Sony Bravia x950HApple TV 4kPlaybarSonos Sub I have the apple TV going into the Bravia via HDMI.  Optical out to the playbar and wirelessly connected sub.  No problem with this setup to date.I recently moved into a location that has built in rear speakers that I would like to connect to this system as dedicated rears.  It seems I can purchase the Amp to accomplish this.  I have 2 questions: 1.)  Will I notice any latency in connecting the rear speakers with the Amp?  If so, is there a way to avoid this with my current setup?2.)  What would be the best way to setup?In my mind, I would just add the Amp wirelessly to the group.  However, I have access to all the “guts” very easily, meaning, the location of the amp can connect to the same ethernet as the Playbar, and I also have access to the HDMI-arc from the TV or apple TV if neede

Hey guys I saw an old thread on here that went unanswered but I could no longer add to it.   So I made a new one to possibly help others who run into this issue!   I often install Sonos equipment in peoples homes and today I faced an issue for the first time with Xfi pods and wireless Sonos zones not appearing after setting them up on your network. I figured out that if you wire a Sonos Boost to the xfi pod and add the boost to your system while connected to the “xfi pod wifi” (just stand close to it during setup), then you should be able to add it to your Sonos account. From that point on you can factory reset your Sonos equipment and add to your network without issues, since a Sonos boost gives off its own dedicated network to all your Sonos equipment. Now all of the Sonos equipment appears on the customers network without any issues. I believe the problem is that the xfi pods give off their “own network” but still have the same name and password. This should technically also work if

Hi,Im moving to a big house in a couple of weeks and im planning to put in a Sonos One in the kitchen and a Sonos Five in the Tv room. The problem is that Sonos Five gen 2 was released 2015 ( 7+ years ) and Sonos One 2017 ( 5+ years ). They are quite old now. Dont you guys think it wise to wait a while for the new ones to be released? Im not in a hurry.

My daughter likes to put her hand on the actual subwoofer speakers while a song plays with big bass. Could that potentially damage the sub or is that okay? We have a Sonos Sub Mini.

Arrived yesterday. Played with it a bit. Todays a different story. This is a beast over my previous Ones. No question. Sonos hasn’t let me down yet. What’s next? 

I’m using the latest version of the Sonos app on my iPad and my iPhone. My Sonos system is up to date as well. I’m logged into my Sonos account on the app. I have Apple Music as my main source, but also Amazon Music. If I search for an artist, like CAIN and from Apple Music choose the station, “CAIN & Similar Artists Station”. It plays just fine and like it should. If I come back another day and select that choice from the list of Recent Searches within the Sonos app, it always shows “No results” or doesn’t even show Apple Music as an option. If I then delete everything and just search for “CAIN” and then select stations, the “CAIN & Similar Artists Station” appears as available and under Apple Music.I don’t understand why a recent search wouldn’t bring up the exact same results as what I originally selected for that search. Could this be a bug since it does it on both my iPad and iPhone? Here’s a screen recording showing how Apple Music doesn’t appear even though it was the or

We purchased a home that has a fairly new Sonance patio series speaker system (four speakers and subwoofer) already installed and the wiring is already run through a wall and located inside the house.  The previous owners took the amp or whatever they were using with them. I just have the set of four wires (all labeled coming through the wall from the outside speakers). I want to power the speaker system and also be able to stream music. We have high speed internet so we can connect using WiFi signal to the amp/receiver. Which Sonos product or combination of products would be best to accomplish my goal of powering the speakers and stream music to the speakers?  Maybe controlled by the Sonos app?  I am new to Sonos so the easiest and most understandable solution would be greatly appreciated. I can provide photos if helpful.  Thanks!

Hey Sonos community,I'm wondering if I can pair a SUB mini with an existing home theater system. I know we can add a second sub but can that sub be the Mini ? Existing system is:1x ARC2x Sonos one1X Sonos Sub Thanks

I’d like to be able to utilize the Sonos app more frequently when working with my Plex music library.Currently, the biggest barrier to doing so is the lack of controls for rating songs that are playing.This functionality exists with the Pandora integration via thumbs up/down.Would you please consider adding such a function to your Plex integration?

Is it possible to enter your own URL? It would be nice if you can play a radio station that is not in the list!

Hi All A friend has just taken over a restaurant with a pretty old system in it and i’ve convinced him to take the plunge on some SONOS due to the experience i’ve had with it.You can see from the plan (below) that its a pretty big space.The objective isn’t to create a nightclub, but good sounding background music that can be cranked up a little when needed. Thoughts on having the ONE SLs is that they can create nice ambient sound locally without needing to pump the Play5’s up too hard to cover than area, but with the Play5’s giving decent low-ish frequency throw.Planning to setup a few zones/areas, but the main different is the two ceiling heights of the main area and the lounge area.Thoughts in my head are to use a combination:5x Play5 4x One SL 1x iPod Touch on a mount for controlsWhat do you think? Overkill? Needs more speakers? Note: Black lines through the middle are solid walls  

Ever since updating the app on ios (iphone 12), whe i touch/tap the volume and it makes a significant jump down in volume without me sliding it.  For instance, I am listening at a volume of 20 and want to adjust it upwards a bit,. I tap on the volume and it immediately jumps down to a volume of 14.  What gives here?  This is not a one time thing , it is now happening constantly , on all my sonos speakers. starting to get pretty annoying

Now that my Fives arrived and successfully paired and grouped with my Sub & PlayBase (TV Room) I put my Ones in the garage repaired and sounding good. Now my Play 1’s are looking for a new room. Can I keep them paired and put them in the same room as my other 2 Play1’s (paired)? So I would have a total of 4 Play1’s (2 paired) in the room. And how would it sound?