Talk Sonos Products

This is only a recent issue for me as I have switched from using a Port connected to an amp to an Era 100 in the bedroom.But minimum volume of 1% is too loud for nighttime use. I see it’s been an ongoing issue for years  And my Play 1s are the same but not really an issue as I don’t use them in the same way.Is this ever going to get fixed or is it just tough, that’s how it is? It’s my only gripe with my system but it’s quite a big issue and possibly the issue that makes me have to try something else. Cheers 

I actually posted a post about this before. And from a conversation I had with Sonos support they say this is normal. Um... I thought this was a bug but they said this is normal.Of course, this can be considered normal in terms of marketing strategies. This is because it will encourage people to purchase separate subs. If LFE from surround sound and overhead channels is managed through a woofer built into the soundbar, it is good for consumers but not for sellers because it creates tremendous progress in the Bass experience.When Sonos Beam Gen 2 is used alone, the LFE signals generated from the surround and overhead channels are not processed by the woofer embedded in the beam. Only the LFE generated from the L,C,R channels is processed by the woofer embedded in the bar. Therefore, when LFE occurs on the surround and overhead channels, an empty can is heard rather than a grand bass.On the other hand, when the rear speakers are used together, such as Sonos Beam Gen 2 and Sonos Era 100,

Does turntable require a wire to connect to Sonos because I was wondering the to keep the beauty of wireless and add a turntable to it does that is possible ?

Hi recently purchased the above, although the sound through the HDMI is very good and full, I have found the quality of sound is lacking when playing music through the Sonos app.In order or get a decent amount of sound, the vol needs to be at around 80 (my play 5 second gen) would not need this amount of vol.The sound is also very thin sounding with little midstageI have  spoken to tech support online, who are unable to find any issues, just tell me to fiddle about with the EQ and suggest I telephone their support.Anyone else come across this issue and if so what was the resolution?  thanks 

Hi everyone,I have a setting problem of Arc and Port.  My Port is now connecting to my Hi Fi system for streaming music which works fine.  The problem is I cannot add Arc into the same Sonos app.  The App can’t find a new component while I try to adding into the existing system. The Arc is mainly for TV watching.  Anyone can advise if it is possible to put both devices into the app so that I can control through the app.  Many Thanks.

Hello, I’ll try to be as detailed as possible so here we go.  I currently have and Arc, Sub and 2x One SL’s in my living room. With the arc connected to the TV and the sub and 2 One SL’s linked to the Arc in the same ‘Sonos room’ (living room), this is my surround sound setup which I also use to stream spotify through. I also have a Sonos move which is separate but can link with my Arc and play the same audio and can be carried around the house and into the garden for example. My question is this, if I was to connect a turntable (with a built in pre amp) to the Sonos amp and then to passive third party speakers in a separate room (my upstairs office) would I also be able to play this audio (from the turntable) simultaneously on the rest of my Sonos system (surround sound and move) wirelessly through the SONOS app? Or is this not possible?  I hope that makes sense, and help is appreciated.   

I have an Apple TV 4k, a Vizio M55 and a Sonos Playbar. The TV is connected to the Playbar via optical cable. Apple TV is connected to the Vizio via HDMI. I used to be able to control the volume via my Apple TV of the Playbar. Now it doesn’t work and I feel lost. I had to reconnect the Sonos as a new system as ai changed the wifi. the app says apple tv remote should not be used during set up of the playbar.

Having recently finally upgraded my Android and desktops app to the latest releases, I feel that the ‘new’ S2 app is now nearly as functional as the ‘old’ S2 app. However, there are a few features that I valued before that don’t seem to be there. My question is, are any/all coming in future releases?The persistent notification I used to find really handy for quickly managing the sound and on/off, but now have to open the app, wait a few seconds and then get access to the relevant controls.  If I am streaming radio, my ‘station of choice’ is BBC Radio 3 via BBC Sounds. On the desktop app this shows an image, either of show or music playing, but this is not seen on the app.  Also when streaming BBC radio via BBC Sounds, clicking in the 3 dots (bottom right) there is an option to “Show in Sounds”. This used to open up the BBC Sounds app so that you could see more detail about the show currently playing (or look at schedules etc). At the moment clicking this simply returns you to the S2 di

Bonjour je voudrai brancher un retour amplifié 120wsur mon ampli 100w Carlsbro Sherwood Cobra 90 Sérieen utilisant la prise line output a l’arrière  en direct est ce possible ????? je vais pas exploser l’ampli ??????????Pour l’instant je place un micro devant l’ampli qui est relié au retour et ça marche par contre je voudrai récupérer le micro Merci pour votre réponse JCBro Moderator Edit: Google Translate- Hello,I would like to connect a 120W amplified monitorto my 100W Carlsbro Sherwood Cobra 90 Series amplifierusing the line output jack on the back directly.Is this possible? Won't I blow up the amp?For now, I place a microphone in front of the amp, which is connected to the monitor,and it works.However, I would like to get the microphone back.Thank you for your reply.JCBro

I am an electrician. I have a customer that would like to set up a 30 x 16' room as both his ultimate TV theatre and music listening room. The walls are drywalled so moving speaker wire around is not an option but could be used around the TV (if needed). I have been asked to add receptacles around the room where speakers are needed at the speaker height. Can you suggest the best setup and heights for speakers in this situation. I've suggested the Arc mounted under the TV, a Sub 4 on floor under the TV and two Era 300 for rear. He is suggesting we also need two front L and R speakers as well. Any help with a proven setup would be appreciated.

How come when I use Alexa on my era 300 to set a alarm for the morning using Apple or Spotify music Alexa doesn’t cooperate and just say I don’t understand that

Ever since the new app came out, we’ve lost the ability to set inputs as favorites. Is this on the roadmap to add to the new app?

I got an Era 100 yesterday, and set it up in my kitchen near an existing Sonos One. When playing a mono stream to Everywhere (as I usually do), and listening between the two speakers, it’s clear that they are reversed in audio polarity. There is no stable central image as there should be between two speakers playing the same content, and the bass is weak. Is this a defect, or is there a reason Sonos reversed the polarity between speaker families?

I love a lot of the Sonos Radio stations I’ve listened to - but sometimes I can’t find them when I go to Sonos Radio and browse the categories. Two examples (in app and web app) - If I browse to sleep sounds, I see 3 stations:Piano for Sleeping, Rain and White Noise. But I remembered using others ones - so when I search for sleep I find others - like:Rockin’ Chair, Oceon Sounds, Forest Sounds, Rainforest, Pink Noise, Brown Noise.When I browse to Artist Exclusives, I see 9 stations, but I remembered Bjork had one and it isn’t there. If I search for Bjork, I find it in the search results. I tried the Sonos support bot - which basically told me to use search for the missing ones. I find that unsatisfying though. I hoped that browse would always be a full set of stations where I could be introduced to new stations and see all existing stations. I have no idea what other stations are missing from browse. Has anyone compiled a list of stations or have any tips on finding the missing Sonos St

Hi All! I am contemplating installing a Sonance MAG 6.1 but need 2 add 2 speakers which I understand can not be added in wired fashion. I was told that i could run 2 extra wifi speakers off the sonos app. Can anyone confirm if this is true or not?  Thanks!

Where is the EQ setting in Android app ?In IOS (IPad) i could find it in Device setting.The inconsistent menu between IOS and Android is confusing. 

I recently purchased the new Sonos Arc Ultra as the main soundbar for my living room. I’m in a new house, and the living room is just about 20 yards away from another secondary living space. One of the things that sold me on Sonos was the ability so connect many speakers throughout the home, since we have a fairly open floor plan and like to entertain. In my secondary living space I have 2 bookshelf speakers and a subwoofer that I’d like to be able to sync with the main soundbar for TV audio. Will the Sonos Port work for this? We use YouTube TV, so playing audio through the two discreet speaker systems means the audio in both rooms is out of sync with each other, which is maddening since the rooms are within earshot of each other. I’d planned on hooking up the Port to my bookshelf speakers, but I’ve read some places that there is a lag on the TV audio. It’s not clear to me if that’s lag from the TV itself, or from another “primary” sonos device that’s playing TV audio. Basically, the g

Hello All, I’d like to connect a DJ’s consol to my Sonos Arc.From consol I only have a chinch cables, how can I connect it?

Hi all, thanks in advance for any advice given. I’ve read other topics around turntables but not quite got the info I need. You will gather as you read my question that I’m not particularly tech savvy hence asking all you knowledgeable people out in the community 😊I bought a Beam 2, 2 x era 100 and a mini sub for my LG TV last month and am very happy with it; it sounds fantastic in my living room. In my kitchen I have my old stack system. A Pro-Ject RPM 1.3 Genie turntable, a Rotel RA-820B amp, cd player and tuner and 2 sets of Tannoy mercury F speakers attached via a switching box for 2 room playing. I’d like to add my turntable to the Sonos setup. The cd player, tuner and speakers are now obsolete with the purchase of the Sonos but I’d like to keep my LPs.My understanding is that my amp has a phono pre amp for the turntable (photo for info) the turntable doesn’t have its own pre amp. Therefore if I wanted to connect to the Sonos over my WiFi connection I’d need to buy a Sonos port a

I've got a stereo pair of play 3's downstairs not doing much anymore, just a bit of Spotify. What, if any, options do I have these days to send audio from portable devices? For example, watch a movie (think any of the numerous video streaming services available) on a phone, tablet, or laptop but have the audio output from the play 3 pair? So far it seems impossible without another device added to the mix. I have a play bar and sub upstairs, also a Move 2.Thank you kindly.

Hi all,I searched the forum for this but all the relevant threads were closed, so that’s why this new thread.With Sonos Ace it’s possible to listen to the tv through a compatible sound bar. I own the Beam (gen 1) so that shouldn’t be a problem.My question: will it be possible to listen to music through the Beam? Is it technically so different listening to the tv through the Beam than it is listening to music? Usually I listen to my library through 2 Play3’s en 1 Beam.My music library is on a Synology NAS

My set home theater set up was working fine with Sonos arc, two back speakers and the mini sub, working with my ps4.I connected my ps4 to internet (I don't know if it's related) and on the same day, the crackling noise started.I can see that many people have had that problem, going back 6 years ago!!Are you guys going to fix this?We've all paid good money to have good sound. And we don't.And I don't want to go through all the nonsense of "doing this, unplugging that, trying this or reset that…" I have set it up well, it was working, and now it's not.Make it work or give me a refund thanks. 

I have read extensively on the Sonos Forum and elsewhere and am struggling for clarity on a fairly basic question: can a Sonos Sub be connected to a Sonos Amp via standard home WiFi or can it only be connected via the network that the Sonos Amp creates (unclear whether that is called Sonosnet or something else when it is 2.4GHZ or 5 GHZ but neither work for me as signals don’t reach far enough).  My use case is pretty simple:  I have an AV closet with multiple Sonos Amps are that are connected to ceiling speakers in multiple parts of the house.  The subs for the rooms are too far away from the amps to connect via the proprietary Sonos network.  I know this because if I put the subs next to the amps near the AV closet they connect and work fine.  But when I move them to the relevant rooms they show up as Sub Not Connected.  I do not have Ethernet ports to hardwire the subs in these rooms. So, is there a way to connect the Subs to the amps via WiFi?  Is so, what settings do I need to mod

Hello,My dog ​​ate the power cord of my Era 300. Could you please confirm that this is the right power cord?https://www.sonos.com/fr-fr/shop/angled-power-cableThank you in advance,

I have Sonos Beam (Gen 2) and two Sonos Era 300s as surrounds. I know that front-firing speakers are disabled when Era 300s are used as surrounds. However, in my case, only the outwards facing side speakers are playing. There is no sound coming from the inwards facing side speakers. I tried to remove and add surrounds in the app multiple times and it made no difference.When tried Dolby Atmos sound test (available in Dolby Atmos from Apple Music or Tidal), both left and right surround and left and right surround channels were played played by the same side-firing speakers of Era 300s.Do you have it the same?--Sorry, I meant both left and right surround and left and right REAR surround channels were played by the same side-firing speakers of Era 300s. Moderator Edit: Combined thread and reply.