Talk Sonos Products

Better Title for this post: Audio Drops after 5 Minutes of either Podcast or songs longer than 5 minutesFirst of all, this is more of a summary\conversation\Review vs an actual question. I really don’t want this topic shelved as it often does by moderators. There is no fix as far as I can tell.I have a Play5 Gen 1 device which worked great up until the S2 Controller was released. Not sure what happened but once S2 was released, my Play5 Gen 1 started dropping audio podcasts after about 5 mintues. Music tends to play fine as long as it is 5 mintues or less. Full disclosure: I play Podcasts via Spotify and I choose my Play5 from the list of available output options.  To be fair: SONOS has been very helpful and we have tried several fixes with the assistance of SONOS tech support. The latest was to connect my Play5 via Ethernet cable to my Uverse Router which worke

Can anyone recommend a method to "add" records played on the Carbon Stream to my Sonos music library? Thanks,Mike

I have this music track that I can’t seem to remove, delete, or however you want to phrase it. It’s the Tinlicker track in the pic. My music sources for Sonos are SoundCloud and Mixcloud. This particular track is not on my list of music of either one. I’ve deleted the SoundCloud and Mixcloud app from Sonos and it still appears as you see. Any ideas on removing it. On any other song in my lists, deleting it from the source doesn’t allow it to show up on. Never heard of CreateRadio either. my Sonos app. 

HiIs it possible to use the ethernet embedded in HDMI for internet connectivity - i.e. can the Beam (or my LG C2 TV) bridge its ethernet to my home router, meaning that I don’t need two physical connections? Thanks in advance

Everything was working fine and then suddenly sound issues.  Play at connected to TV with digital audio cable.   Suddenly it stopped working,  after review it’s working but to hear the tv sound has to be up to almost max.   Remove tv and play music l, it’s normal nonissue.   I check settings and rest and same. I’ve tried Dolby, arc and standard. Same behavior. Check the cable it’s in secure when I pull out of playbar it had the red light  any thoughts as to what’s going on?  

I’ve finally found an excellent phone app that will give me multi band equalization for my Sonos speakers. The Neutron Music Player app allows me to play audio from Phone/NAS etc to Sonos over my home wifi network including any equalization settings.Its a bit complicated ‘tiil you get used to it and I did have to change one setting to allow quicker discovery of the Sonos speakers: Settings/Network/Source State Check Time=1Also really good for headphones with AutoEQ built in and separate EQ for left and right ear if reqd.

Hi,My first post. Sonos has a page - Sonos Power Consumption While Idle, is there a similar page for the Symfonisk products? Also does SonosNet usage have a large impact on standby consumption? I only stumbled onto SonosNet today, I wonder why Sonos/IKEA don’t promote its use?

 Don’t want to violate any forum rules or community norms. Is it ok to post a message looking for beta testers for a new app? Moderator edit after discussion with @SITNOS: We're a small company developing an app to let AppleTV users control their SONOS system from the couch (and without having to dig out a phone!).If you're interested, please send me a Private Message and I’ll let you know the email address to apply to.Ideally you should have some experience using beta applications and Apple's TestFlight app, but we can help with that if you've never acted as a beta tester before.Thanks in advance for any and all volunteers and happy to answer any questions that may arise.

I’m thinking of buying a Sonos surround set that has Beam, Sub and two One SLs. My question is can I listen to music on a stereo pair of the SLs and the sub as a group. If so, how easy is it to do this? Tried to search and read all the existing topics but could not fin the answer. 

Is there any official documentation/web links that describes the formats the Sonos uses for Apple Music streaming direct from Sonos Apple Music Service vs AirPlay?I previously ripped my CD collection to Apple Lossless (FLAC), this was uploaded a few years ago to Apple Match, and I am now looking to convert this subscription to Apple Music (on a trial) so I can stream my Library directly ffrom Apple Music.When I stream my Library via Apple Music, I see around 1Mb/s bandwidth on my router to the wired Sonos device from the Internet, but cant figure out what format it is streaming.If I AirPlay from iOS device will it be same format?

Does anyone know how to get better audio through the Sonos app or through airplay? I have a Beam gen 2 with a Sub connected to my TV and two Ones (One in the kitchen and one in my bedroom). The Beam and sub sound amazing when playing music through my Apple TV but when I use the Sonos app or airplay, the sound quality and bass decrease dramatically. The crisp vocals and high tones fade away and the bass loses its punch, especially with the lowest notes. It sounds like the frequency range is being reduced. This is with Apple Music, Spotify, and Amazon music. I have also tested different audio formats such as Atmos, Stereo PCM, and Amazon ultra hd. I have also tested different sources with the same results. It is annoying because I like multi room listening, which means I have to listen at a lower quality (in the Sonos app or over airplay). I have heard much better sound quality and bass over air play and bluetooth with much cheaper systems so it’s hard to believe that is the cause.

Hello! I have a Sonos Port connected to a Denon AVR. Every time I switch the output to variable volume it jumps back to fixed, can you please help me?

What did work perfect in W10 is not the case in W11. I can’t connect to SONOS.  This is a HP Notebook and the settings done by my company. Meaning, I have restricted access as administrator. So I can’t change the public to Private network. Any other suggestions able to connect please?    

I have bought the Connect:Amp a few years back and, after a short lived connection success, I have not been able to connect anymore despite numerous factory resets of the Connect:Amp, and re-installs of the IOS App.Any clue? Can the Connect:Amp be connected only via mobile phone? Is there any alternative, independent controller that can be shared by the family?Thank you.

Hi. Does the new Symfonisk Floor Lamp and wi-if speaker work with Beam? And if so, when I give voice command to my Beam to play music will that also make the Symfonisk speakers play music? Or do I have to turn the symfonsik speakers on manually every time I want to play music? Also, what is the quality of the Symfonisk speakers including the sound and the product itself? Thank you. 

Hi,Does anyone know exactly what audio quality is played when streaming from Apple Music? I know it isn’t lossless (24-bit) but is it 16-bit? Also, any difference streaming via S2 app vs AirPlay? S2 app seems better to me but that might not be real. Thanks!

Hi,I’m aware Apple Music streams via S2 app at 256kps AAC at 16-bit, 44.1kHz (and slightly lower quality via AirPlay).   Does anyone know these specs for Amazon music via S2 app when it says ‘HD’ (not ‘UHD’)?  Thanks! 🙏

Hi,  I have a Symfonisk bookshelf Gen 1 and want to buy a Gen 2 to create a stereo system. Will I be able to pair them? Kind regards,Rainer

Hi,Hopefully you can help me with a couple of questions:Would I be able to connect a Technics SA-C600 Network Streaming Receiver with CD Player to my Sonos system and if so I be able to use this for my turntable (Essential Pro-Ject turnable ,don’t think this turntable has a preamp)? And what Sonos equipment would I need to connect the Technics unit, would it be a Sonos Port?Thanks Kevin 

I have a preamp. Put in a Sonos Amp connected to two Sonos 5s for surrounds. I have a RCA out for a 2nd sub and want to connect the Sonos Sub to it. I had hoped the Amps sub connect was an in, it is not. Anyone have any ideas on how to connect a sub out to an Amp or Port to get it to the Sub

Hi team,I looked for it but topics are closed and would not answer my point.So I connected an LG Oled 4K audio out (headphones) to the Line in of my Sonos 5 Gen 2. In the app it shows like it is playing (equalizer moving) but I don’t get any sound from the Sonos 5. I checked volume levels, it seems fine. I unplugged couple times still the same. TV is an LG OLEDE955PLA.Your help welcome ;-)

Just wanted to share a solution. Had problems regarding the sync between my Sonos Connect, connected with a Beoplay A9, and my other Sonos (arc, Sonas SL). The sound on the A9 came out 1-2 sec later then from the rest. The solution: Open the Bang & Olufsen app Tap the "Settings" icon in the upper-right corner Tap: Settings Tap "Products" Tap your Beoplay A9 4th Gen Tap "Configure" Tap "Sound" Select Line-in and tick "Disable Delay" Note: If the delay is disabled, you cannot distribute sound from the Line-in input in a Beolink Multiroom setup.Everything went in perfect sync after that.

Mon sonos move se met en veille et impossible de le rallumer. La seule méthode que j'ai trouvé est d'attendre que la batterie se vide et en suite de rallumer le move. Quelle solution pour sortir de la veille ?

bonjour,S1 version : 11.6.1Ce matin, mon système Sonos (S1) me demande de me “connecter pour accéder à plus caractéristiques”Quelque soit le compte et les mots de passe, pas moyen d’accéder à Sonos. Est-ce que quelqu’un a déjà eu ce problème ?En vous remerciant par avance

Does anyone know if there is a Bluetooth CD player that would be compatible with the Sonos beam? Thank you for any information you can give.