Talk Sonos Products

We are renovating our home and plan to put in new Sonos speakers in three areas: 1) living room with Beam and in ceiling sneakers; 2) covered outdoor patio with two speakers; 3) And pool area with two outdoor speakers. What is the best way to go about setting up this three zone system with Sonos? Will the Sonos Amp allow me to set up three zones? 

have the arc in game room, with 300 eros and sub.,  exterior sitting area about 25 ft awaycan i link exterior speakers to arc, and whats best model to use for this

Hello To All Of You I’m planning to get The Era 300 soon for my Arc&dual Gen 3’s home cinema-system…as surrounds. I got the Beam Gen 2,Era 100&Sub Mini in my bedroom and i have the opertunety to purcase two pair of surrounds…BUT…i never heard a pair of Five’s play(or the Era 300). So i ask a simple question here. Do i leave my Beam-system as is and add a pair of Five’s in front to use for music or do i purcase two pairs of Era 300 and replace the two pairs of Era 100 in my Arc&Beam-surrounds?. For the Beam-system i only use it for Youtube…so not much of movies.What does the audience(you guys’n girls) think? Thanx….

I have 2 homes and Sonos speakers in both homes.  How do I hook up a Sonos in the 2nd house when I already have a Sonos hooked up in the 1st home?

Sonos team PLEASE hire some people and finally make some improvements to the Sonos S2 app on iOS. The experience would have been so much better! PLEASE start with the Lock Screen control as so many people asked before already.

Some time ago I finally gave in to Sonos pressure and upgraded to S2 via my Android Tablet.  This gives a limited operation of Sonos.  However, I then found that the S2 App will not load on two of my Win 7 machines, the operating system is deemed incompatible.  (A third identical one is perfectly ok).   Worse still, Sonos 1 will now not load anywhere because my system is no longer compatible and I must upgrade to S2,  which cannot be done.  I have tried to downgrade my old Play 1 s  and Soundbar to OS1 but cannot get this to work.   Very frustrating.  And No, I do not want to upgrade to Windows 10.  If there is any solution I will be glad  to hear it.  Raymond 

Split system been fine for a long time.Today when I start the S1 app (on iOS) it tells me “Use the Sonos S2 app”, but I can’t as I have a Play:5 Gen 1.PC S1 app works without complaint.How can I stop the S1 app from doing this, so I can actually use it?

Hi allI have a fairly old system with a mix of old S1-only devices and some newer devices that are S1- and S2-compatible but running on the same S1 system. All is well. I also have one S2-only device that I haven’t set up yet. I just want to plumb in this new device as its own standalone system, leaving the ‘S1’ system intact.  Any foreseeable problems, or tips? I do NOT want to disturb the existing ‘S1’ network and find eg that my newer devices have migrated to join the new S2-only device.  Thanks in advance

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. I am trying to decide on which turntable to buy that will stream into my Sonos system. I am considering either the Victrola stream Carbon or one of the two Pro-Ject turntables sold by Sonos (the T-1 or the Debut Carbon). I realize that I will have to buy another Sonos device to use one of the Pro-Jett turntable, and that is alright with me. I would appreciate any responses from people who have one of these turntables or who know something about how they compare. I have a collection of records (mostly. cassical music) from years ago that I would love to listen to.

We have a very large open plan kitchen/living area (800 square feet, probably), set up like a + with a small sitting area and small dining area (side arms of +) coming off a large vaulted living room (top of +) connected to the kitchen (bottom of the +), with a sliding glass door to a patio at the top right angle of the +. There are pairs of in-wall speakers in the small sitting and dining areas, and flanking the sliding glass door.  we currently have a Play:3 on a kitchen counter, in a corner with a cabinet above it. Although the wall speakers can be grouped for parties we often just listen to the kitchen alone.  Should I replace the play:3 with1. an era 300, (or will the “in a corner, underneath a cabinet” placement screw up the acoustics)2. an era 100.2 era 100s, with the second going on top of a cabinet or the fridge or something (or will having them at different heights again mess things up?)

Only my ARC ever works and that's only when it's linked by optical !!!!!! Whole system trash speakers are great when they work, but that's never throwing my whole system in the trash what a waste of 1000s of dollars!!! I would rather thought out 10k in speaker then waste 100s or hours of time!!!

Hi,I am over here at TIDAL and am a mostly happy Sonos customer. I bought a brand new ARC system and was shocked to see that TIDAL Connect is not supported. Would Sonos be able to get this feature added please? This will allow for the highest-quality streaming experience for all customers and unleash the power of both platforms. Please see the below link to get started with TIDAL Connect integration by clicking on “Become a Device Partner”. Thanks!https://tidal.com/connect

Hello Everyone. I'm new here and new to Sonos. Please help me with two questions, as I set up my TV viewing experience.  It's a small room with little wall space in the rear. The couch is against the rear wall, which is mostly a window with a bit of wall on either side.First, I'm wondering if Era 100s would be sufficient, or 300s would be better and work well in a set up right above our heads.Second, we don't want them mounted on the wall... rather we're making niches for them. We will put them in the niches with their fronts sticking out to minimize sound degradation from being enclosed in niches. Has anyone tried this? Think it'll be fine? Does the sound come out other than from the front?I really appreciate your advice. 

I am a little shocked that Sonos still hasn’t provided a way to export a playlist yet. I have invested a lot into the speaker system because of the quality however being restricted like this is discerning to say the least. I am not sure what the point is now in creating a Sono playlist ever and I’ll keep to only using Spotify or Apple musics playlist features. Sonos I would highly recommend you invest in this feature moving forward. 

Hi, I have a Sonos one on one side of a large kitchen would like to buy other units to put on the other side of the room which will just be mirrored/controlled by the existing Sonos unit.or maybe control the old one with a new one. Which one should I buy? Tony

Guys,i plan to replace a single One gen 2. It is used for radio and music and as a very good timer when I bake bread :-) As a single speaker it is a bit too weak so I want to upgrade it to something more powerfull. My first choice is the Move (gen 1 or 2), not only it is bigger and more powerfull but I am liking the fact I can put it in other areas of my home easily. I doubt I will use it outside, but who knows. My other idea is one Sonos era 100 to put in place of my One Gen 2 and a single Roam to try and see if I will ever use my speaker outside. Oh and the discounted price of Move Gen 1 is very tempting…What do you think?Neven

You can’t delete a song from Sonos.  Sonos is grabbing the song from your source, which could be a disc or a streaming service like Pandora, Tidal, etc.  You need to go back to the source, likely on a PC or computer, and delete it there. 

Tengo un sonos zp 80 conectado al televisor para transmitir a un sonos play 3, todos usando sonos s1. Quiero saber si actualizo el play 3 a sonos s2, si aún se podrá transmitir desde el tv con zp 80 con sonso s1 a play3, que será con sonos s2

I am stepping towards incorporating Sonos into my existing system and I need help on what I would need to accomplish this. At this point. I have 2 complete home 5.1 theater systems both consisting of wired in wall Polk and definitive technology speakers including powered subs running off of Onkyo receivers. The problem is that I can’t control them as zones or a complete system. I am also wanting to incorporate other small speakers throughout house to eliminate having to turn volume up high to hear in each room. I would hate to have to ditch all the money already spent to remove and replace this quality equipment if I don’t have to. If there is a way to add whatever is needed into existing systems and make them all cominicate and work properly as a whole house system that would be amazing. Please let me know your thoughts. 

Why am I not able to search for music? I only have sonos radio for an option. 

Have Sonos Amp, Turntable & Five set.  Do I need to connect RCA to both speakers?  

Beam intermittently working ,output of my LG TV on Telus system continuly stops working ,support indicates the tpye of Audio from TV causing Beam to stop working ,basicalliy its a paper wieght now ,i never know when it will work very disappointed and looks like ill return and try a competitor .

I have been delighted with my Sonos speakers!   I have six One SL’s and an Ikea Symfonisk.   The Sonos app has been problematic.   It is currently not reflecting a new playlist that I created in Apple Music.   It does see my other Apple Music playlists and has updated the AM playlist view recently.  The Sonos app did not import any of my AM playlists into Sonos, although it did import music without playlists from iTunes.  It errors out when I try to rebuild my music index.  I am sure that I am greatly exceeding the Sonos app’s limits in terms of playlists—I have hundreds of playlists and at least 50,000 tracks.    I can work around the Sonos app by just playing back from Apple or Alexa via Airplay.   Drastically reducing the number of playlists in Apple Music did not fix the Sonos app import problems, and cutting back on my playlists is not a good solution for me.So my questions are: How do you force the rebuild of the Sonos app’s Apple Music playlist view? Why is the AM playlist view

Hi,I have 2 WIFI networks at home.The first [1], quite old using 2.4GHz only, is used mainly for connecting home control devices like air conditioning and other smart home devices.The second [2] is based on 3 Netgear Orbi Wi-Fi 6 (2.4 + 5GHz) with 1 master and 2 satellites. All devices like smartphones and tablets are by default connected to this one for much better speed and coverage in the house.Please note that both Wi-Fi networks are connected to the same router. So, same sub-network.I just purchased a first Sonos device to check if this would provide a flexible solution for streaming music & radio in my home. I can successfully connect the One SL to the old network [1] after connecting the phone to that specific WIFI network as well. But when moving back the phone the new WIFI network, the connection is gone. Of course…On the other hand, I’m unable to connect the One SL to the new network [2]. The connection procedure is always aborted.I also connected the One SL to the wired

We have the opportunity to buy a couple of Sonos units (Sones One and Playbar) installed in the office of a bankrupt company. We will move soon in the office and I would be interested to buy this installation. My concern though is to take control of this installation and attach it to an account we would create for this occasion.The previous owner has vanished somewhere on the planet and it is impossible to get presumably actual account on this system.The question is simple : is it possible to reassign this system to an new account without the credentials of the actual one?