Talk Sonos Products

I need help please. I am in the UK with a UK credit card. I am trying to buy a Sonos speaker for my son who lives in Austria. Using the UK site it appears that there is no shipping option overseas. If I use the German site I have to put in my credit card address separately from the shipping address. As it’s a UK address it won’t accept it. Any suggestions?    Thanks  Drouthy

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

As says in the title. I have 2 Play:1 and a Play:3.Replugging the system doesn’t help. Only reboot. Router is the TP-link AX6000, Sonos is on 2.4 MHz, Laptops and phones are on 5 MHz. It happened before once in a while, but now it happens every day. Any suggestions?

Hi everyone, I will buy 3 Sonos One SLs and set them up in 3 different rooms. I plan to connect each One SL to the Switch using an Ethernet cable.Can I use the S2 App on Desktop (also connected to Ethernet) to control all 3 Speakers? Because I don't want to control them through Wifi. Please give me some advice,Thanks everyone 

Bonjour,Je possède une Beam gen 2 et une One SL.Lors de l’écoute de la TV, je n’utilise que la Beam, c’est OK.Mais lorsque j’utilise Spotify, je souhaiterais que la musique soit diffusée sur les deux enceintes en même temps. Je peux le faire en choisissant une première enceninte, puis en allant dans “regrouper les pièces” et en choisissant l’autre enceinte.Ça fonctionne, mais mon souci est qu’il faut que je refasse cette manip à chaque fois.J’aimerais que ces deux enceintes restent par défaut  dans Spotify (pas pour la TV)Comment faire ? Merci d’avance

Hello forum. New SONOS user here. Also new to HDMI ARC. Sorry if dumb question.I have: TV (w/HDMI ARC), Xbox, non-SONOS passive speakers.Can I buy a Sonos AMP, connect it to TV HDMI ARC, connect Xbox to TV HDMI (different input), connect speakers to Sonos Amp, and still get sound out from the Xbox to the passive (non TV) speakers? Not sure how HDMI ARC works. Thanks...

Hello. Perhaps forthcoming Sonos user here that is tinkering with the idea of replacing my Yamaha ecosystem with Sonos. But, before I hit the buy button, I’d like to get some insights.I’m considering to buy a Sonos Arc + Sonos Sub (gen3) + two Sonos Era 100 (placed behind sofa for TV-watching) to get a decent surround sound when watching movies and whatnot.But – can I expect that setup to perform well (or even awesome?) when I decide to listen just to music? Is there a simple way to switch to stereo listening (which I assume the app can help me with), and can I expect the audio to be … well … ‘pristine’?Me and my wife talked the other day about replacing our sound system, and also getting a vinyl player to be able to listen to our old records, just like we did in the 80:s/90:s, and I guess that’s possible as well. But the important question is regarding what I can expect of music listening in this sonos-setup, especially compared to what I’d get with a dedicated music-listening-setup.T

My setup includes:Sonos Beam gen2 BenQ TH534Playstation 4Laptop connected to Benq via HDMI to watch movies. Hello community.I am totally new person in the community. My wife bought me a fast Christmas Gift:) I would like to know how to correctly connect my components to generate sound from my Sonos Beam gen2.  At this point, I just want to connect and receive sound from my new soundbar. Later I will buy additional speakers. Please let me know if there’s a workaround that I have missed so far. Thanks.

I am fairly new to using Sonos and streaming services. I have found a streaming service, Presto Music, that is not listed on the Sonos list of streaming services that I can access and add. Can I add a streaming service not listed? If so. how do I do it?Thank you.

Any Black Friday deals on mounts? Seem only speakers. 

I have a Sononos Playbar. I am thinking of getting Mini Sub. Is it compatable with playbar or I have only one option of getting Sub Gen3?

Are there any plans to eliminate the 65k track limit for Sonos products.Surely i cannot be the only one who has a music collection that is way in excess of this limit?

Hello All,i bought a new tv (hisense 58 a7gq, see specs below), a beam gen 2 , 2 era 100 and a sub mini.the problem is the sound when I use the Apple TV 4K : it’s really bad.the same movie played with the TV gives a beautiful sound (but a quite less Sharp image though)is there a way to fix this issue ?  Does it have something to do with the settings ? Of the tv or the bar ?Thanks  TV Specs :(4K Ultra HD) Quantum Dot (QLED) : Oui (Hisense QLED), Compatibilité HDR : Dolby Vision, HDR10+, HDR 10, Hybrid Log Gamma (HLG), Dolby Atmos : Oui, Compatible Mode Jeu Auto (ALLM) : Oui

Hi,I have a sonos system made up of ARC + sub (gen3) I use to watch TV. It works well I don’t need to set up a 5.1 system. What I need is spreading the music better  in my room (40m2) when I use the system to listen music. How I can get this target?… adding 2 one SL and putting them in asymmetrical way in 2 opposites corner could be helpful? or in alternative adding 1 ERA 100 could be sufficient? or other options?Thanks for your kind advices!!

Hello,As already mentioned in these topics:I would like to know if it is planned to allow the Beam to be used as a center speaker. I know that it plays three channels, but a configuration switch to play only the center channel would be great.The goal is to use some other speakers for the left and right channels. Why ? Because I already have some nice speakers and I would like to combine them with the Beam.If such a configuration is possible, I will buy a Sonos Amp to connect my speakers as left and right channels. Let me emphasize that my potential purchase of an Amp is determined by the availability of this functionality.This kind of configuration (Beam + Amp) is already available for surround speakers. Making it available for side speakers would be tremendous!

I have my old Sonos products on the S1 app and my new products on the S2 app. The S1 app is now giving me the above error message and asking me to upgrade to the S2 app. When I click on ‘About my system’ the S1 app only shows the products linked to the S2 app and doesn’t recognise the old Sonos products

Will 1 roam and 1 era 100 connected to my ray create a surround sound?

I have a Sonos Port to which I have connected a pair of analog speakers via an amplifier. I would like to add an additional pair of analog speakers, along with an analog sub, to this system (also via a separate amplifier) to play in an entirely different part of my house.Is this possible? If so, what would the setup look like? My existing Sonos Port has only a single analog output.

Hello, I have the S1 controller to operate my older Sonos setup (playbar, 2 x play 1 as surrounds) with a Bridge and Connect (for my vinyl record player).  I want to add the new Gen 3 Subwoofer however when I try and upgrade to the S2 app, it says that the sub will not work with the connect/bridge I have.  Is there a workaround or is this not going to affect my system at all.  I have an ecobee and use Alexa to play throughout the house and want to make sure I’m not wasting 1000.00 on a sub that won’t work well Thanks and happy listening!!

Please add the capability for the Sonos apps to sort one’s Music Library leveraging the Sort metadata fields on a given release. For example, in Apple Music/iTunes, one can choose how their Library is sorted based on alternative text in the sort as fields, as below:Note:  by changing the album field’s “sort as” text from the album title to the convention: Artist - Year-Month-Day - Title, I am able to then organize and search through my entire Library of albums by a given artist, and then the albums ordered chronologically, thereafter.Another use case is an album series, named as “Volume #” and there are 16 albums in the series. The Sonos app does not sort on numbers, smartly - meaning, it doesn’t recognize that 2, 3, 4 come before 10, 11, 12, because it’s only looking at the first integer.  Instead it orders as follows:Volume 1 Volume 10 Volume 11 Volume 12 Volume 13 Volume 14 Volume 15 Volume 16 Volume 2 Volume 3 Volume 4 Volume 5 Volume 6 Volume 7 Volume 8 Volume 9My only workaround

We recently added a Samsung Frame TV. It sits on a large to the ceiling cabinet in a central part of the room. The TV was selected partly because it sits so flat against the dark cabinet and is hardly noticed when not in use.Mounting the arc below the TV would be awkward. It could be bumped into at hip height. It just would not look good. Would require possible any extra hole drilled in the expensive cabinetry. So maybe we can not have one.But on idea came up. Could an Arc be positioned near the ceiling, as in right at the ceiling?If so should it be angled down?Should it be mounted upside down?There is a second reason to use an arc beyond sound. We have 2 Sonos 1’s for the rear. Right now I have to use an Apple TV connected to the frame TV to talk to the Sonos 1’s. So we are using an Apple TV connected to a brand new smart TV which seems like an absurd extra layer of complexity. The Arc would remove that problem. If there is another way to connect the frame TV to the Sonos 1’s or any o

Hello, I am trying to establish a limited setup on a deck which is located outside of a living room. The deck has a new smart TV (TCL) which is entirely wireless. The deck has 4 in-ceiling wired speakers and two under-deck speakers facing the pool. All of the speaker wires go to an AV cabinet in the adjacent living room. What I want is to be able to watch TV and project the sound through all of the wired speakers and/or to have the TV silent or off and have music playing. How would I accomplish this with my current setup?If I hook a beam up to the TV and put an amp inside connected to the speakers, would that accomplish my goal? Would I need another amp to establish two zones (in-ceiling vs. under-deck) If I’m totally off, please educate me!

I have a surround setup on my TV (Arc, 2 x Ones and Base). I recently bought a Sonos Move.When playing music on YouTube via my TV i would like to ability to add my Sonos Move as its positioned another part of my open plan kitchen and living area.I know i can select each Sonos device and group when playing via my mobile but how can I do that when playing through my TV? BTW: I am aware Move cannot be connected to surround setup.

Hi all,I have a question. We are constructing a new house which has a medium/large kitchen area. I want a stereo setup in this kitchen. The speakers will have to be placed close to the ceiling (cannot do in-ceiling), the ceiling is quite high at 3,30m.I’m considering a pair of ERA 100’s (mounted at around 3,20m height) combined with a Sub Gen3. However, I cannot find any info online about this setup. Is this not a suitable setup? Or will it work? Or what other setup would you advise?Thanks in advance. Job 

I was using my sonos roam by bluetooth to play an audio from youtube video and all of the sudden it’s broken. It let out a loud sound and i can’t even turn off the device. I tried pressing and holding the power button for sometime and it’s still not getting off. The device shows a blue light but it is not blinking like when it was when we want to connect through bluetooth. This happened around 1 hour of using it. I had this speaker for around 3-4 weeks already. How to fix it?  Moderator edit: combined posts