Answered

Removing BOOST

  • 19 December 2023
  • 6 replies
  • 327 views
H
Userlevel 1

I’ve had my Sonos for some years now, it would appear that the BOOST is becoming unstable and is cutting off connection for seconds at a time.   I believe that I can remove BOOST from the system and connect one of the SONOS speakers direct to my Hub and then have all the Sonos products link to the wired device.   Is this a fairly simple process??

icon

Best answer by ratty 19 December 2023, 12:05

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

6 replies

ratty

Disconnect the Boost from the router and remove power.

Wire the speaker to the router instead and plug it in. 

H
Userlevel 1

Thanks,

I don’t need to re-link any of the speakers to the the hard wired product?

ratty

No. Just give the system a minute or two to automatically settle down.

Whatever you do, do not factory reset anything.

H
Userlevel 1

Thanks for your help - really useful

Corry P
Userlevel 7
Badge +18

Hi @HarryW52 

Welcome to the Sonos Community!

Just one more pointer on top of the excellent advice @ratty has given you - the most common reason for this issue is a partially faulty ethernet cable (the fault can come and go with slight movement or temperature changes). If you continue to have the same issue with a speaker wired to ethernet instead of the Boost, consider swapping the ethernet cable for another.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
H
Userlevel 1

Thanks for the responses.   As it turns out, my Soundbar was the culprit not the BOOST.  All fixed now.

Terms & ConditionsCookie settings