Speakers

I have a Beam and 2 Sonos Ones all on S2 app. When I try to add sub mini it keeps saying that the system has been added but may not appear... But it never appears. Have reset the mini and tried to add it on multiple times via phone and tablet but no joy. Any idea how I can add it?

Have had a sonos system for close to 10 years, never had an issue until this new app upgrade. I can connect the Sonos Move and Roam without any issue. Everytime I open the app they are there. As for the 3 off Play 1, Play 3 and the Playbar. I am now well sick to the back teeth of the system finding the speakers after I have reset them then sometimes they connect and then just disappear. For the first time this very evening, and trying to connect the Playbar, it does the same procedure, after a reset, the system finds the Playbar, it connects and finally joins to the network, all good, it then it tries to an update and for the first time I get an error message which says that the speaker is connected but wont show as the update as not worked and until the playbar is updated it wont connect.No idea now how to resolve this issue. I am hoping it is a simple fix and that this will help with the other speakers connecting.

Wieso kann ich beim One das Mikrofon nicht mehr einschalten? Moderator Edit - Translation by Google:Why can't I turn on the microphone on the One anymore?

My Sonos Move has gone to sleep mode and can't get it on. I'm in a different location with a different network. How do I factory reset from my Android? 

Is it possible to have more than one system owner for all sonos devices in the house? If so how do I do this?

I’ve tried everything!  Incredibly frustrating!  I have an early gen Sub that gets through initial WiFi setup and connection to Amp - only to drop it within an hour.  Have tried adding local WiFi network in addition to Sonos dedicated network. Have tried Ethernet connection to set-up, then return to WiFi only - only to have Sub drop its connection yet again. This product is crap compared to all of my other Sonos products that have functioned flawlessly.  Yet it is one of the most expensive I’ve purchased.  Any suggestions would be appreciated. 

What does it mean “ connection has timed out” ? Why and what does this mean?

I have an a playbar connected to a (Sony TV) that also has an Apple TV box. There are also 2 connect amp’s and a roam in the house.  Just recieved a HomePod as a gift. Is it possible & if so how can I connect the HomePod to the Sonos system?  Thanks for any answers especially those that are not super technical.

Music cuts out for 5-10 seconds then resumes. Not a wifi problem. My speeds are excellent. Any suggestions?

I’ve tried and tried.  Changed my network and my bar, sub and one Sl connected easily.  My second One SL goes thru the recess but then doesn’t send the ping tone out to connect to my device … stalls the connections ive unplugged it multiplie times and let it rest to hopefully reset  doesn’t help  i cant find anything in the doc about this.  any ideas? 

I just saw Sonos products on the Season 1, Episode 7 of the Paramount Network series LandMan staring Billy Bob Thornton. The Sonos products shown were Sonos One, Beam and Move 2; supposedly being sold in a Michaels Arts and Crafts store similar to the one in the previous link. However, searching the Michaels website no Sonos products were listed.So was it Sonos who paid for a spot or did the show runner or prop manger for the series (who may be a Sonos user) stage the products in the Michaels store for effect. Either way Sonos gets national exposure. Then it could be a test (initialed by Sonos) to see how sales might be impacted just by flash advertising given the rumors of a Sonos streaming stick/box.The link below has info on the Paramount series LandMan if you are interested:

Cannot connect Beam for normal use - not TV - together with Sonos One. Beam not connected with TV - pt only use with Sonos One or alone via Sonos App. How??

Trying to AirPlay music from iTunes on Windows to ERA 300 and it looks like it is connecting and playing but there is no sound.

Have had my Sonos Ray for 12 months ~ 5 months ago the app stopped working and product (deapite hours and hours) of messing around cant be added even with factory resets etc. Have spoken to Sonos twice and been cut off twice mod way through help. There ring back doesn’t work…. Its all so so rubbish. Any help from anyone would be greatly appreciated

I’ve had a Sonos One set up in my kitchen for a good few years and it’s always worked fine when I play Spotify tracks via my phone.But recently, when I play a track, an entire channel / audio pan is missing (e.g., I play a rock song that sounds fine on my phone - guitars, bass and drums, but when I play through the Sonos, the guitars are completely missing - it’s just bass and drums).I’ve tried resetting, changing the EQ settings in the app, etc., but nothing works.Any ideas?

Comment connecter des produits Sonos  de plus de 10 ans ?

I own the Sonos Era 100 and have also bought a USB C jack plug “ not from Sonos” and I don't get any sound or Line In is displayed in the app. Does the Sonos Era 100 only work with the original USB adapter? wanted to connect my karaoke bar to the Sonos Era 100

Hello. Until recently, I only had a 5GHz wifi and was not activating/using at all the 2.4GHz band in the house for anything (my Sonos Ones and Era are on 5GHz)I acquired a Sonos Ray recently, and this product only connects to 2.4GHz wifi, so I created a new separated SSID on this band just for that.However as I had to add this network in the Sonos app, now all my other speakers decided to use this 2.4GHz band as well.Is there no way to choose which network each product should use ?

I have a connectivity issue that traces to the motherboard. Power supply is functional.  Is there a way to buy a replacement motherboard?

It is clear from searching Airplay on this support page and Google that something has happened to multiple users to stop Airplay from working seamlessly with Sonos products.  I play music to my Sonos Era 100s and 300 once or twice per month via airplay but tonight it is not working.  I tried resetting all devices per other posts and factory resetting etc….  Best case scenario it will play a song for like three 3 minutes and then drop and not play further until I reset everything again.  This used to be seamless.  I dont have further time to troubleshoot this but somebody either at Apple or Sonos has dropped the ball here.  If its Sonos please fix asap.  If I cant get this stuff to work next time I need to play music I am just going to ditch all my Sonos products and switch to Bose which is shame because I thought the Sonos sounded better than Bose.  But Sonos is useless if the Airplay wont work. Reddit has some threads on this too - here is one

I have two era 100s as a stereo pair in one room and they sound really great.  I’m wondering if I just get the same in another room or get two era 300s? Is sound quality going to be loads better or just a bit. I appreciate it could be subjective but also the price difference is a factor.  For various reasons I have access to Amazon Music HD, Tidal and Spotify so will that impact the decision? Thanks in advance. 

Can someone explain why one my system displaying horns can sound like (muffled) blown speakers are blown on various speaker types: beam and brand new 300’s?

Bonjour, J'ai dans mon salon, 2 play 1, 1 play bar et 1 sub, lorsque j'écoute de la musique, il arrive que le son se coupe un court instant et revienne,  ça le fait plusieurs fois, phénomène que je n'ai pas avec le son de la TV.Ma maison est équipé dans toutes les pièces d'enceintes sonos et je n'ai pas ce soucis sur celles-ci. J'ai déjà changé de routeur et j'ai toujours le même problème Une aide svp.Merci. 

Haven’t used my extra Sonos one speaker in a while and now find that I no longer have TV as a source on my app? What gives? This new app really stinks! 

Hi All, may I ask you for help w/ below topic pls.?I have Sonos AMP connected to gramophone. I would like to add 1x FIVE speaker (bought already) to enjoy vinyl music. But app announced to me that pair of compatible Sonos speakers can be connect to AMP only. Do I need buy the 2nd one or some trick how to connect just one FIVE? Thank you.*Martin