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difficulty with connecting old sonos products

  • April 2, 2025
  • 1 reply
  • 172 views

I have a new broadband network and have connected the old sonos connect amp gen 1 via the Sonos S1 Controller app. So far so good.

Unfortunately I made the mistake of connecting the three play 1 speakers to the new Sonos app. I am trying to downgrade them to S1 but as soon as I try to connect to the new WiFi the speaker cannot be found.

This is driving me mad. All this pain because the old connect amp isn’t supported by the new app.

Any suggestions for getting this downgrade to work and to get the speakers connected to the s1 controller app?

Best answer by buzz

Here are some instructions.

Do not Factory Reset the CONNECT:AMP.  As you add the PLAY:1’s back into your system, take care to add them to an existing system, don’t setup a new system. I think that this will be easier for you if you temporarily wire at least the first of the PLAY:1’s to the network as you add them to the system.

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1 reply

buzz
  • Answer
  • April 2, 2025

Here are some instructions.

Do not Factory Reset the CONNECT:AMP.  As you add the PLAY:1’s back into your system, take care to add them to an existing system, don’t setup a new system. I think that this will be easier for you if you temporarily wire at least the first of the PLAY:1’s to the network as you add them to the system.