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CaseyMom
Contributor I
April 2, 2025

combining old and new devices

  • April 2, 2025
  • 1 reply
  • 130 views

We have a Sonos system with some older devices (only play on Sonos 1 app) and a newer device (uses the new Sonos app).  We used to have 2 different network routers in our house, and the 2 systems worked on different networks. 
now we have changed to a single network, and can’t figure out how to use the different apps to get all our devices to work. My spouse’s iPhone can’t find the older Sonos system on his app. 
any suggestions would be appreciated before my husband throws them all out the window. 

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1 reply

buzz
buzz
Grand Maestro
April 2, 2025

Don’t Factory Reset anything without further consult.

Are any of your SONOS units wired to the network? Which units?

After changing routers everything on the network should be rebooted.

Describe your network for us, Give model numbers.

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