Speakers

I have a connectivity issue that traces to the motherboard. Power supply is functional.  Is there a way to buy a replacement motherboard?

It is clear from searching Airplay on this support page and Google that something has happened to multiple users to stop Airplay from working seamlessly with Sonos products.  I play music to my Sonos Era 100s and 300 once or twice per month via airplay but tonight it is not working.  I tried resetting all devices per other posts and factory resetting etc….  Best case scenario it will play a song for like three 3 minutes and then drop and not play further until I reset everything again.  This used to be seamless.  I dont have further time to troubleshoot this but somebody either at Apple or Sonos has dropped the ball here.  If its Sonos please fix asap.  If I cant get this stuff to work next time I need to play music I am just going to ditch all my Sonos products and switch to Bose which is shame because I thought the Sonos sounded better than Bose.  But Sonos is useless if the Airplay wont work. Reddit has some threads on this too - here is onehttps://www.reddit.com/r/sonos/comments/1g

I have two era 100s as a stereo pair in one room and they sound really great.  I’m wondering if I just get the same in another room or get two era 300s? Is sound quality going to be loads better or just a bit. I appreciate it could be subjective but also the price difference is a factor.  For various reasons I have access to Amazon Music HD, Tidal and Spotify so will that impact the decision? Thanks in advance. 

Can someone explain why one my system displaying horns can sound like (muffled) blown speakers are blown on various speaker types: beam and brand new 300’s?

Bonjour, J'ai dans mon salon, 2 play 1, 1 play bar et 1 sub, lorsque j'écoute de la musique, il arrive que le son se coupe un court instant et revienne,  ça le fait plusieurs fois, phénomène que je n'ai pas avec le son de la TV.Ma maison est équipé dans toutes les pièces d'enceintes sonos et je n'ai pas ce soucis sur celles-ci. J'ai déjà changé de routeur et j'ai toujours le même problème Une aide svp.Merci. 

Haven’t used my extra Sonos one speaker in a while and now find that I no longer have TV as a source on my app? What gives? This new app really stinks! 

Hi All, may I ask you for help w/ below topic pls.?I have Sonos AMP connected to gramophone. I would like to add 1x FIVE speaker (bought already) to enjoy vinyl music. But app announced to me that pair of compatible Sonos speakers can be connect to AMP only. Do I need buy the 2nd one or some trick how to connect just one FIVE? Thank you.*Martin

I have recently bought a new Play 5 Gen 2 and was going to sell my Gen 1 on Ebay as it would be a shame for it to go to waste. However, I am struggling to get it to connect to the V1 Controller either via Wifi or via an Ethernet Cable. I have tried my phone and MacBook.The Play 5 Gen 1 just gives the usual “Cannot find any products” so I cant be sure its working properly.When I connected the Gen 2 it connected first time with no issues albeit thats on the newer controller version, etc.Any suggestions welcome as to how I can get the Play 5 Gen 1 connected just to make sure its working ok before I put it up for sale. Thanks

Hi - have lots of existing Sonos kit bought 2012 - 2015. Have been managing to use with S1 controller, but about to modernise a little by purchasing a couple of Era100’s (the Bluetooth and LineIn features appeal).According to the Sonos support page, I should be able to use the Era100’s and the newer Sonos app with my Play:1, Play:3 and Boost kit (as they say these support both newer Sonos app and the S1 app).Are they correct?Incidentally, I have always relied on the SonosNet for connectivity (first with Bridge, then with Boost) and connectivity has been excellent, no dropouts.The website says that the Era100 can only either use cabled Ethernet or domestic WiFi - how would this play with the rest of the (older) Sonos kit using SonosNet via the Boost? Or does having the Era100 in this setup mean that SonosNet is a no-no, and everything would be reliant on domestic WiFi?Thanks.

I go through the app and the setup works but when I open my system it keeps giving me an error that the sub is not connected. I’ve tried the hard reset and everything and no dice. 

Hi everyone,I recently changed my home Wi-Fi router, and ever since, my Sonos system won’t connect. I’ve tried resetting the router and reconnecting through the Sonos app, but it keeps saying it can’t find the system. I’ve also ensured my phone is on the same network.Does anyone know the best way to get the speakers to reconnect? Should I factory reset them or is there a simpler fix?Thanks in advance for any tips!

I have had the beam for several years. There has been issues with the app connecting in the past but it fixes it self and reconnects. This time it is not reconnected. Everything thing in my home is connected as usual except my speaker that was perfect and working until I woke up. All of a sudden the app does not show my speaker or function to adjust settings.  I have tried everything ever forum every trouble shooting technique.  Still not connecting .  It set up as new speaker after factory reset and it completed the entire process and still does not show on the app like it normally does. Disappointing.  

I’ve recently upgraded my WiFi using a Deco mesh system and so I want to try using my system without SonosNet and use it with some speakers wired and some on my WiFi. I understand the way to do this is to disable WiFi on each of the wired units. Using the app on iPhone I select “Disable WiFi”, get the message that it may take some time and then either a “Something Went Wrong” pop up or it does seem to complete the switch off. But either way it stays with WiFi enabled. Is this just me or is there a wider issue with disabling WiFi?And am I wasting my time anyway trying this experiment? My system overall works OK but at times the app is seriously laggy when trying to select music or change volume, I was curious if ditching sonosnet would make things more responsive? Cheers  System is2 x Ports wired3 x Play 1 wired2 x Play 1 Not wired.

This has been a recurring theme over multiple posts, and with the holiday and Sonos support not available thought I’d raise this question again. I can’t believe Sonos wouldn’t consider offering extended power cables for the newer devices, similar to their older devices, but here we are, over a year after the Era releases, even with customer demand on these community message boards, and no extended power cables. Has anyone heard about when these will be available for purchase? Thanks. 

I have 2 sonos devices.  We recently changed our wifi network.  When we re-linked all of our devices including sonos devices the volume control from google assistant no longer works.  You can put music on and turn it off. But all volume controls including sonos via tv will not work.  As you can imagine, all software updates have been done for sonos, google assistant already.    

Hi, iam trying to set up a Sonos network, so that a wired play 1 is broadcasting a network for another play 1 wireless, a Move and a Move 2 also both wireless through the S2 app with iPhone. The reason for this, is that every time the 4 speakers are set up I lose 100 mgbs down load speed from my already limited 148 mgbs total speed.   Firstly is this possible secondly the support notes to do this are either dated or completely wrong, so can some direction to the correct info if it’s known.      Many thanks in advance

This is a post to try and help people with their Sonos system dropping off the WiFi network on a regular basis when everything else on the network seems ok.  I contacted Sonos and the technician solved my long term issue. It required me switching off the guest WiFi on my router which I did by logging in as administrator. Easy as that! All now works fine. Apparently my guest WiFi was using up too much bandwidth. Hope this might help. 

Je n'arrive pas à fusionné plusieurs enceintes des différents chambres pour avoir la même musique partout. Je ne trouve pas l'onglet "lecture en cours" sur l'application Sonos  

What is the difference between the Sonos Amp v1 and v2? I have a set of in ceiling speakers but the previous owner of my flat took the Amp so they don’t work and I don’t think I can afford a brand new V2 Amp. Would a Gen 1 Amp do the same job?  

I have recently spent a lot of money in India buying the Sonos Beam 2 about 3 months ago as well as the Sub Mini just 3 days ago. I successfully set up the Bheem two and connected it to my Samsung Frame 65. No problem, fantastic sound!! Now to pair the two speakers and to get my subwoofer to work, it has been a complete nightmare. The App just does not work. It keeps taking me around in circles and constantly indicates a failure. Every attempt to pair the two and get my Sub for to work has been a disaster for 3 full days. One minute, it will show the system, both speakers, five minutes later. It will show there is no system. It is completely erratic and refuses to update my system software. My Internet Wi-Fi is excellent. I use it for everything. Being a photographer I own an Apple iPhone 15 Pro Max and I have Fiber optic Broadband. I really need a solution to just link the sub to the beam without using the app. Please help, I am getting desperate and very, very frustrated. I have trie

I was under the impression the new IKEA speaker would link to my aging Play 5 gen 1. The Play 5 only runs from the s1 app. This won't recognize the new Synfonisk gen 2 speaker. Any advice would be welcomed

Bonjour à toutes et à tousDepuis quelques temps, un de mes SONOS (pour une raison que je ne comprends toujours pas), s’est retrouvé sur un système différent de mes autres baffles. Malgré l’option “oublier ce système”sur IOS et malgré un Factory reset opéré directement sur le baffle, a chaque reconnections à mon réseau, le baffle se met automatiquement sur un système différent.Le baffle en question est un SONOS Play Gen1 (pour info, j’ai un second baffle similaire qui ne pose aucun problème).Auriez-vous une idée brillante et lumineuse pour que tous les baffles soient à nouveau sur le même et unique système?je vous remercie et je vous souhaite de belles fetes Moderator Edit - Translation by Google:Hello everyoneFor some time now, one of my SONOS (for a reason that I still don't understand) has been on a different system from my other speakers. Despite the “forget this system” option on IOS and despite a Factory reset carried out directly on the speaker, each time I reconnect to my networ

Sub won’t hold WiFi connection. I’ve tried everything!  Incredibly frustrating!  I have an early gen Sub that gets through initial WiFi setup and connection to Amp - only to drop it within an hour.  Have tried adding local WiFi network in addition to Sonos dedicated network. Have tried Ethernet connection to set-up, then return to WiFi only - only to have Sub drop its connection yet again. This product is crap compared to all of my other Sonos products that have functioned flawlessly.  Yet it is one of the most expensive I’ve purchased.  Any suggestions would be appreciated. 

I’ve tried everything!  Incredibly frustrating!  I have an early gen Sub that gets through initial WiFi setup and connection to Amp - only to drop it within an hour.  Have tried adding local WiFi network in addition to Sonos dedicated network. Have tried Ethernet connection to set-up, then return to WiFi only - only to have Sub drop its connection yet again. This product is crap compared to all of my other Sonos products that have functioned flawlessly.  Yet it is one of the most expensive I’ve purchased.  Any suggestions would be appreciated. 

I haven’t noticed if your company intends to reinstate “dual mono” on the Sonos app. I have a café that’s in need of dual mono setting for the Sonos One speakers that I already have in the location. Without dual mono I’ll have to move onto a different brand of speaker that offers that feature. Please let me know if you intend to fix this problem.respectfully, David Cochrane owner operator Elevate Cafe