Speakers

“There was a problem linking your Play 1 to your account”.      I am incapable of progressing beyond this message in my attempt to set up my system.   Help please. 

I have a pair of Sonos One speakers and a third One by itself.  For some unknown reason, they keep not being recognized over an over again.  I never had this problem and now I go through all the steps to fix it, it finds my system and all works fine… until the next day I try again and it is like groundhog day all over again.The weirdest part is that my speakers will still play whatever music I had on last time; I just cannot access the system from the phone app to control it.Please help!Thanks.Joshua

Hi, I recently finished my basement and it’s a little odd shaped but mostly rectangular. I have my tv and Arc + subwoofer installed and I can’t decide the best location for the speakers so I can run outlets for them. Which option seems better, option A or option B. Both options will be close to the ceiling away from the little kids, hence why I didn’t consider the stands.  

Just purchased a beam gen1. I want to install in same room as a current play5 speaker.will they work in unison?

I recently bought the Amp to replace my old Connect. I play the line in signal via two Play 3’s set as a stereo pair. Since the change to Amp only one of the stereo pair plays the line in signal - Apple Music as source plays through both play 3 speakers. It is not the L/R balance either. Any ideas?

I couldn’t update the speaker so unplugged and connected to the router. That didn’t work so I factory reset it. Now sonos can’t see it to add to my system. 3 days of unplugging and rebooting. 

hithe only threads i found are 9 years old so maybe there is something new now. i can connect to the speaker on my windows 11 pc without any problems when using spotify on phone or PC but somehow it’s impossible to use any other PC sound source as a input signal for the speaker. how is this possible? I usually watch movies/netflix using headphones but i want to use my one SL speaker to also use with netflix, not just spotify and if i get this to work i will buy a 2nd one for the stereo effect.  

Hi, I'm sure this issue has been well covered here but I don't know where to start.Going nuts trying to connect my new Sonos OneSL speaker to my Sony smart tv.All seems to be ok with the speaker. It has the solid white light meaning it's ready to go but what next please?Apologies but I’m not a tech native and so, for me, the setup isn’t intuitive. Been trying for days.

HiTo cut a long story short, my system is a beam gen 2 - sub mini - 2 x Sl1…………...ok, we had ongoing issues with the Wifi, these are now been resolved - (all other wireless products working fine)  the system has been working find until we had internet line go down and had to reset the hub, its taken a number resets and 2hrs on phone to sonos, with no real progress - they said I need to make adjustments to the BT hub, however everything has been working ok till now - I Have now connected the beam - sub and 1 x 1SL, my issue is what ever I try I can’t get the other SL to register to my account - 20 factory resets, hard wire, just won’t work, just about had enough of it now - any ideas.many thanksAndy

Out of the blue, my Play 5 Gen 2 showed offline in the S2 app. I’m fairly certain it’s a failed Wifi card (I’ve done all the usual troubleshooting, rebooting the Boost, rebooting the router etc.) as everything else is fine and the device works when connected via Ethernet.I’ve submitted diagnostic 1258438581. Could someone from Sonos confirm my diagnosis when you get a chance, please.

So I have a new place with ceiling speakers, with no visible branding on them.I have successfully connected a pair to my Connect:Amp, but I would like to parallel wire another pair, but I don’t know if these are 4 or 8 ohm speakers. If they are 8 I’ll be fine (based on the user manual for the Connect), but if they are 4, what is the worst that could happen? Is it possible to measure such a low impedance with a multimeter?

 move will not connect to Wi-Fi. Have tried all suggestions when prompted. 

Hi everyone, I am about to buy a new Sonos Soundbar for my entertainment system. Which model can I go for?

Do you know how to pair symfonisk and sonos move to make stereo? It's look impossible 

Hi I am looking to buy the sonos outdoor speakers with the amp. The 2 architectural speakers and amp come to $1,578. Best buy seems to sell their version of these - Sonance - MAG Series 2.0-Ch. Outdoor Streaming Music System Powered By Sonos® -  Does anyone know what the difference between these are?Does it matter? thanks

My Sonos Play:1 speakers worked fine for years, now they won’t talk to my router. I have reset everything and started again from scratch to no avail.Play:1 speakers work fine when plugged in to router with Ethernet cable, and they are definitely being picked up by my phone when trying to set up, they simply won’t work on my wifi any longer. The router is a good D-Link system, couple of years old, and all other internet in the house works fine.Not sure what to try next!!

Bonjour,J'ai une sonos five et je cherche à avoir le son de ma platine vinyle dessus.La platine n'est pas amplifiée donc j'aimerais passer par mon ampli et sortir sur l'enceinte. Pensez vous que la sortie casque Jack de l'ampli connecté a la prise Jack de l'enceinte fonctionnera? Aujourd'hui je sors le son de la platine sur une enceinte filaire.Merci.Rémi 

Bonjour,J’utilise un ensemble sonos composé comme suit : Sonos 1 x 2Sonos play 5 x 2Caisson de basseOn m’a offert ces micros : LEKATOJe n’arrive pas à les faire fonctionner. J’ai branché le récepteur à l’arrière d’une des play 5 mais aucun son ne sort.Quelqu’un a t-il une idée pour faire fonctionner ces micros ?Merci d’avance de vos réponses.Moderator Note: Modified in accordance with the Community Code of Conduct. (Removed Hyperlink)

Is It possible to connect Sonos wirelessly to xbox? I have a play 5 & Play 1 I think gen 1. 

Hi I have 2 speakers in kitchen ceiling and 2 outside speakers in an outside space,They run off the same amp, and I can turn each pair/space off separately as the speakers run through rocker switch, which works perfectly How can I alter the volume as kitchen speakers are louder than outside so could I control the kitchen ones through a volume control dial instead of the rocker switch, then I could reduce the volume to the inside ones via the turn dial, if so what make as I can only find one that controls upto 30w which is not enough for the sonos speakers The controls are all in a cupboard so doesn’t matter what it looks like just that when it’s loud outside it’s defeating in the kitchen Any suggestion please

Multiple sites on Amazon are selling architectural ceiling speakers for what amount to almost half price.  The app does recognize them as genuine architectural speakers.  How can I verify if these are actually real or not.  Some reviews swear they’re real but sonos wont cover the warranty because they’re not an authorized dealer.  Any suggestions?

I have two wireless networks, one that connects to the internet and then google mesh that connects my house. I have NEVER set up my Sonos on the router that connects the internet to the house, only on my mesh system, so how and why are Sonos speakers and the amp connecting to a wireless signal they were never set up on?  After disconnecting these devices & removing that system from my acct, and reconnecting to the mesh signal, why are they reverting back to the removed account?

When I have my beam connected to my Philips tv I have full surround sound from beam and two play 1s.when watching tv through my bt box I only get sound from the beam not the two play 1s even though on the sonos app it says 5.1.

Sorry for what must surely be the most common question regarding if muY Sonos components collected over the years will work with my TVs…my components in TV area are two SL One speakers and a Sub Gen 3. TV is a Samsung UN65MU6290. Basic Smart TV that we treat all content through our cable router via Bluetooth. Hoping someone out there has an easy to understand and execute method to connect so we can enjoy this great audio sound while watch tv. or a good link to an article or tutorial for a tech challenged person like myself. Thanks in advance. 

I just got a pair of Play SL speakers so I can have Airplay 2 functionality. (Yay!) I’m annoyed, however that my perfectly good Play: 1 speakers are effectively “bricked” now. Any suggestions on how to re-purpose these speakers?. For example: can I use them as monitor speakers or computer speaker via the Ethernet port? Should I just sell them on eBay?