Speakers

I am haveing lots of instability with my new routers WIF 7 .I have 17 speakers, in diferente rooms , all others wifi equipments are working very well, but sonos is a big problem for me now.I did a lot using difent configurantions, Static IP,  only wifi, with cables, without Cables, changing sonosnet channel, etc…   , but no results .Please could you guys give me some way tips or a place  to have suport by phone or chat ? Sonos Router AX6600 - WIFI 7 2 diferent houses 7 Play 12 Beam1 Playbar 2 MOVE1 Roam4 One 1 Subwoofer2 Boost1 Connect Na praia4 Play 1 2 One2 Beam1 SubWoofer2 Connect   

The Idea is to have a different led color to show speakers are grouped. We group from time to time and then when someone stops playing the whole group stops. If you visually see the Sonos is grouped you know you need to ungroup.

the app is crap and continues down the spiral. trying to control the volume of multiple speakers simultaneously by using the “main” volume controller and i get to watch the volume level of the individual speakers go all over the place. sometimes an individual speakers volume controller button doesn’t populate, just a grey line where the speaker volume button and volume level should be showing. Crap. All these speakers in my house. Don’t buy these products. The company has gotten to big for its own good. i was an early adopter, having purchased my first speakers at least ten years ago. the last two years have been a struggle and i regret the investment. 

I have a Sonos Beam and two Sonos ones for our TV, the Ones only kick in when music is playing.  How do I get the ones to play all sounds?

Hello all,The connection of the play 1 device with my Sonos system doesn't seem to work, even after a reboot.The lights go from red to white, then orange and green.It worked with another play1 thou 

We bought this from Best Buy and happy with everything about it. But a week ago where we had a blackout, power and internet was out for a bit. After that, my other Sonos automatically reconnected except for my Ray. I tried resetting it, playing with the app to see if I missed a step, unplugging power then holding reset button then replugging power over and over and still nothing. It doesn’t seem to want to connect? I bought this a few months now and don’t have a receipt anymore as I find Sonos really indestructible besides their sound quality. I think I’m in a pickle now, this is my first time experiencing this. The unit cannot be discovered, cannot be reset, just an endless white blinking light no matter what you do?

Factory reset both units….either unit sets up first all ok .Second unit goes through the process all ok until it tries to connect to the router via temporary wifi facility ..It sees and I can select the correct router ID but on proceeding it’s says the password is incorrect …even though it was correct for the first unit ..that’s it, back to square one !!!

My play 5 speaker stopped connecting to the WiFi network - seemingly a common problem based on all of the threads. I ran a diagnostics as advised on here and got the code below.Sonos simply advised my speaker is faulty and because it is out of warranty they offered me 30% off a new one should I return it.I wondered if anyone has had any luck with getting their speaker repaired? Its such a shame to let it go especially when a new one is so costly.  Moderator Edit: Recorded and removed diagnostics number.

Why should I buy Sonance ceiling speakers over another brand of the same quality?  What benefits will I get?Looking to use 1 pair as surrounds when paired with an Arc Ultra and Sub.The other pair as a stand alone zone in a kitchen.  

I own a Sonance Mag 6.1 outdoor speaker system, my question on the Sonance 8.1 system they offer a wiring harness, can this wiring harness be used for my Sonance Mag 6.1 system. Also on my system the subwoofer is passive, would I be able to swap out the subwoofer for a larger one as long as it's passive? 

When I connect my headphones via stereo jack to my 5 it doesn‘t switch and still plays.It already worked half a year ago ….

Hi! I have two era 100 (a stereo pair) connected to a sub mini. It works great if I use AirPlay, but if I connect using Bluetooth, the sound only plays on the stereo pair. How Can I connect to all three of them with Bluetooth? Update: I have tried to unplug all of them, plug them back in, and also removing the sub an adding it to the stereo pair. Still the same issue Moderator edit: combined posts

Hi Sonos CommunityI’m a newbie and would like some help pls.Context: For music I have a pair of Era 300s and Sub gen 3.  I have a large open plan “L” shaped living/dining/kitchen.  The Dining is in the middle module of the “L” and  has a high 4.8m ceiling.  But the two arms of the “L” have only 2.4m ceilings.    I am thinking of wall mounting the ERAs on the outer dining room wall(left side of pic) which will project music across the dining area and into the kitchen.  They would be mounted about 2.2m up the wall; immediately above the curtains which is the only available space.Problem: I am worried that in this location too much sound from the upward firing speakers will go up into high ceiling void and become lost.  To void this, is inverting the ERAs a good idea or not? Can I get an after-market cord that will go this far up the wall as Sonos seem to offer only lesser lengths?  Or, is my suggested location a dud idea - I am also quite open to other suggestions?I have read quite a bit

For some reason I lost all power to my Sonos system. had to unplug it and wait for 10 second to get it to work. why would this happen. It’s a brand new system 

I purchased a Era300 at Best Buy two months ago and I absolutely hate this speaker. The crackling and popping coming from the speaker is so load that it drowns out the sound from my beam and Era 100s. I've tried all the remedies I have seen posted but from what I'm reading here Sonos doesn't really care that the Era300 is crap. What remedies do we have as a community to force Sonos to fix these concerns. Serious buyer remorse.

Hi there,I’m seeking guidance on Trueplay tuning. In my large music/entertainment (rectangular) room, I have the following setup across the room length:2x Era 300s stereo pair + Sub Gen 3 and on the opposite end, 1x Era 300 + Sub MiniI have Trueplay tuned each group separately. For optimal performance, do I need to Trueplay each speaker before grouping or is it ok that I Trueplay tuned each group? Thanks,V

I have a Play 1 in the bedroom which shows up as not connected on the S2 app on iPad. How do I reconnect it or remove it and reconnect? Neither of these options appear in the app. Screen shot attached. 

 Hello! Wondering if anyone has faced similar issues when updating your era 100, i cant seem to update this speaker and im not sure if its an internal app issue.I have tried several things after contacting sonos support that DID NOT work:Factory Resetting the speaker Resetting the app Connecting from a different iOS device Signing in and out Transferring ownership (to myself) Moving it closer to the router Deleting and Redownloading the appMy network system is configured differently so i cant just reset the router. Im not so sure what’s wrong because i was able to connect my other era 100 speaker after facing similar issues. The unregistered speaker is also working fine as i was able to connect and play something via bluetooth. I would just like to register it so that i can pair my era 100.Any help would be appreciated!!

I am trying to prevent Sonos from playing on all speakers in the house when the TV is turned on. This only happens after music is played from an earlier time, paused and then later the TV is used. I usually have to turn all the other speakers down when the TV is turned on to prevent the TV sound being on multiple speakers- like in another room where someone is sleeping! How can I just turn it off in the app? 

I’m watching television and my era is not activated, but it’s making a crackling noise on and off intermittently as if it’s listening for my voice, or maybe the tv sound is activating it. I shut off the voice feature and it’s still occurring. Anyone else with this issue? 

hi can anyone else with ERA 300’s confirm if they click (make a static type noise) just before the music starts and a couple of seconds after it is paused? I’ve just purchased a pair and noticed in a quiet room this noise. It sounds like the noise is made when the speaker wakes up and when it sleeps. Anyone else hearing this?

Hi! I have some weird and annoying problem with my One SL. When I initially start playing music from my iPhone or iPad via AirPlay, there is just silence. It takes about 2mins or so before it then suddenly starts playing. Alternatively I always need to kinda kickstart the speaker by playing something through the Sonos app. And then also AirPlay work fine.I use these speakers only every now and then. I suppose so they have enough time to eventually go into some kind of sleep or deep sleep state… The problem does not occur when they are idling just for a day or so. When I start AirPlay it connects (so no connection errors), and also the LED on the speaker lights up (I think). Also music on the phone is happily playing. Just, there is no sound.Anyone else has that problem or knows what I can do?

Hello, I’m using two Era 100s in a stereo pair mode, and one of them is connected to my bluetooth devices. Both speakers are updated to the latest software, and I usually don’t have issues with the bluetooth playback. However, I noticed that after I restart my WIFI router, I lose the sound in bluetooth mode. I can connect and disconnect my bluetooth devices with audible confirmation chimes/status LED from the Era 100 that’s being used as a bluetooth connection point. However there’s no sound playing in this case. I tried toggling the bluetooth button on the back of the speaker, and I confirmed all my bluetooth devices see the connected Era 100 speaker just fine. What’s interesting is that WIFI music playback is not affected after the WIFI router is restarted. What fixes the issue is to force a power restart by disconnecting power plugs and reconnect. What I don’t get is that the bluetooth module shouldn’t be affected by WIFI connection status change due to a router restart. This seems

I have two Sonos SL speakers and was hoping to pair them up with Sonos Ray for my 2nd TV not as Surround speakers (it's an open plan room, so not possible to place them as surrounds) but as additional front speakers.

I saw a previous thread regarding this failure with burnt R37 on a Sonos sub main PCB, but it was closed perhaps due to inactivity. However, I was wondering if any other users also faced the same issue and possibly have an idea of the possible cause to this failure. I like to repair my unit, as the companion Sonos beam is still working fine. I bought the set in 2019, I have forgotten what generation that is, maybe someone here who is well versed with Sonos product could help me identify. Hope to receive some advice.