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Question

Play 1 upgrade

  • December 16, 2025
  • 3 replies
  • 19 views

Cannot get upgraded to download successfully. 

3 replies

Airgetlam
  • December 16, 2025

Sorry, do you mean a firmware update, or a software update? Where are you seeing an error, and what error is displayed?

I’m hoping you’re not trying to upgrade from a Sonos PLAY:1 to a Sonos One, or a Sonos Era 100, otherwise, I’m heading in the wrong direction.


Airgetlam
  • December 16, 2025

Oh, are you attempting to ‘upgrade’ from S1 to S2? Your post is way too ambiguous, unfortunately, or perhaps there are too many possibilities. 


  • Author
  • Contributor I
  • December 16, 2025

Please disregard the question. I downloaded the android app and fixed my problem. Thanks.