We have had Sonos speakers for several years, but we keep losing connectivity and have to reset everything. We have a Google mesh system throughout the house, so WiFi is not the issue. We are ready to throw it all out, it’s a horrible experience. How do we fix this?
Answered
Connectivity Issues
Best answer by 106rallye
Sonos devices talk to each other. A lot. The fact you are using a mesh system could lead to conflicts with the Sonos devices. So it could still be your WiFi. You could call Sonos and speak to them about it.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+18Sonos devices talk to each other. A lot. The fact you are using a mesh system could lead to conflicts with the Sonos devices. So it could still be your WiFi. You could call Sonos and speak to them about it.
+24Please stop resetting your devices. As the FAQ says, this isn’t going to fix connectivity issues, as you have proven. Fix your network configuration.
If they are older pre era speakers, you could ty ethernet cable to one device, and use sonos own sonosnet network instead of wifi
sonophone app on Ios might help £4
not long term fixes, but might buy you some sleep ;O)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.