Speakers

Arriving to my summer house with a Playbase(wired) + two play 1 as surround, one Sonos AMP and one Sonos Move.Updates needs to be done and all works fine but both play 1 stucks “updating”. Tried reboot router and Play 1 a number of times. Finally I decided to reinstall them. Factory reset, install as new unit, switching to temporary Wi-Fi-network and then back to my normal Wi-Fi. After that the Play 1 will not connect. Same problem with both of them.Tried a different routerTried add with Ethernet and that works fine. Wi-Fi is activated on both Play 1 but when I remove the cable they disappear from the app. Tried Network-update network and adding the same network again. Same results.

Hi everyone,I just received my pair of era 300 to replace my ones.When sending music on just one of them, audio is perfectly fine.When sending music on both of them, although not configured as a stereo pair, audio is perfectly fine.When sending music on both of them, when configured as a stereo pair, audio is perfectly fine.When configured as surround speakers, and sending music to the whole system (Arc + Sub + 2x era 300), the sound is fine on the Arc and Sub (RJ45 wired), and cuts in and out on both of the era 300.More precisely, it’s as if the sound is fading out, fading in, bouncing between the two era 300 a couple of times, then stabilizing for 3-5s, and then doing it all over again.I tried restarting my router, unplugging/plugging back both era 300, changing WiFi channel on the sonos APP, and I still have this weird behaviour.At this point, I don’t have any clue on what to do next… 😔 Any idea on how I could fix this?

I have changed router and I cannot connect my Sonos system to the new router

Struggling with a One SL (also have a Gen1 Play5 and a Play1)Got it working with S2 controller.  Playing from Spotify app on w11 laptopOpened an email and WHAM, the SL was dropped from the network.  Had to reconnect it which involved manually entering the network details (listed networks included all my neighbors, but not mine)Totally weird.

I installed my Sonus, added Google Voice Assistant and Apple Music. No problem I can ask Sonos to play music and it does. The problem is I already use Google home mini throughout the house and although I can see the Sonos speaker in the app and I can control the volume I can’t cast to it. The speaker is in the Device list but not in the cast list. If I ask Google to play on Sonos it says “this is not supported” . The question is can you integrate the speaker or not? I’m confused so much info on the web with different views. Its like have 2 instances of Google Assistant, One for Sonos and one for all my other speakers? Any help greatly appreciated. Thank yo  

i need to change my wifi to match my phone but how do i do this if it wont connect to my app? 

Will the Sub Mini work with the Sonos Arc sound bar? We can’t get it connect to the sound bar? 

How can I get a new wireless charging adapter for my Sonos roam through warranty… it no longer charges from the little “puck”… but does charge from the same power block and different USB C cable...

Sonos Move Bluetooth is connected and supposed to play from my Wondows PC  but there is no any sound

I recently unplugged my sub and then had to reset it, now it flashes white, won't go green, even when I connect it to router via Ethernet. And so so app won't find sub

Have 16 speakers older and new, have the issues only with older “Sonos 3 and 1” although they are still in the family. Sometimes never know when “Lost signal or no grouping with others” The SONOS 3, one of the pair connected ethernet directly to wifi router 6 ASUS plays fine, another SONOS 3 on wiFI only 3 meters away is often silent, lottery, Should I get rid of them and buy new era speakers ? Sonos 3 has great sound and you don’t give me a choice,  I am Really disapointed not with sound quality but your software upgrades. Before many software upgrades everything was great.

I’ve been gifted a set of S1 speakers that were previously connected to my Dads network … how do I get them configured to mine? Have tried wiring them directly to the router but doesn’t seem to be working.Just going round in circles now with network connection issue which there’s not. I’m confused 🤪 

My ARC stopped playing music and is making a constant noise that I can’t turn off

I recently connected my Sony record player to my Era 100 using the Combo Adapter (RCA > Aux > USB-C), and when I play records there is a solid 2-3 second delay between the player and the speaker. (The speaker keeps playing after the needle lifts off the record, or you can hear the music faintly coming off the surface of the record and it’s very different from what’s coming out of the speaker.)I’ve never had an issue like this with a speaker, and I’m wondering if it’s some error I made in setting it up. Anyone have advice for changes I could make to the setup, or changes within the app? Is it running through too many connections?

Hi Team, My new flat seems to come with two ceiling speakers (non Sonos/Unidentified Brand). They have a a 4 conductor wire running internally through the walls and currently the wires are clipped i.e.not going into anything. Since I already have an arc, can I just buy a Sonos Amp which would work with the 4 conductor wire ? If yes, how can I then make sure the TV which is currently connected to Sonos Arc through the HDMI Arc set up will have it's sound output not just from the Sonos Arc but also the ceiling speakers ? Do I need to connect the amp and arc through LAN for the wireless connectivity ?Can someone guide me ? Thanks 

Hi,I have 2 old Sonos Play 1 working i S1, in stereo mode, and I bought recently a Sonos Ray surround. How can I combine them in a single app ,S2 ?

Can we not just pluginto aux jack with out network ? Really app crashes will not recognize system ever other time I use it I have to troubleshoot spent 6 hours tryed all fixes none work so over thos any one want these 6 speakers for free im shooting them now 

I have a number of Sonos speakers including two play 5 speakers.  For some reason the play 5 speakers stopped working with Apple Airplay.  They still work with the Sonos app.  They show up in the Airplay list but none of our Apple devices can connect to the play 5s via Airplay.  The other Sonos speakers still work with Airplay.   How can I get the play 5s to start working on Airplay again?

I have just received my new Sonos ERA 300 speaker and have had nothing but trouble in getting it to work.  It does not play Apple Music streaming and can only play music that is actually recorded and stored on your computer   I had a second speaker ordered but am cancelling it NOW!  Avoid this company! 

I no longer have access to my Sonos 1 system…..my controller keeps referring to Sonos 2 

Hello,I’d like to setup 4 Sonos One speakers in 4 different rooms (1 speaker in each room), and play music on all of them simultaneously.I’d like to confirm is this possible? Finally, I also assume they all need to connect to the same wifi network right, or is it possible to connect 2 speakers to a different network? Reason I ask is one of the rooms is quite far and has its own wifi. Thanks  

Dispongo un play 5, quisiera emparejarlo. Sólo es posible con ptro play 5?

So my company uses Sonos in the office, we started with 2 Sonos One’s, they worked fine together once we synced them together. The issue came about two weeks ago when we got the Beam, amazing speaker..when you only want to listen on that. The whole system won’t play music on all three, that includes having them all on ethernet, all on wifi, factory resetting, nothing has worked. I thought it was a Gen 1 vs Gen 2 issue with the old Sonos Ones and the new Beam, so we ordered 2 Era 100’s to even try syncing with just the beam. Still to no avail, only two speakers will play at a time. Any help would be appreciated.

 Hi, Is it possible to use the new SONOS Era 100 or Era 300 speakers as audio output for a Mac, using only a direct USB-C to USB-C cable, without the SONOS audio adapter, selecting the necessary audio output in System Settings.Should this work? 

I’m trying to create a studio pair between Play:five gen 2 and a Sonos five. When I select either speaker and then select create studio pair none of my Sonos speakers show up as an option for pairing. I also have a Move, a Play: three and a Sonos one. None of these show up for pairing when I select any of them to set up a studio pair yet they are all on the same Wi-Fi net work.  Any ideas? All are operated through the Sonos 2 app.