Speakers

I have 7 Sonos speakers, a mixture of Play:3, Five, Era 300 and a Roam. I use Plex and play the majority of my music from that source. The problem I have is that when any of my speakers connect to a particular Unifi AP they are unable to connect to Plex and playback fails. If a speaker is part of the way through a queue when connected to one of my other Unifi APs and I force it to reconnect to the problematic AP then playback will fail on the next track. No other music services are affected and the same tracks played directly from my Sonos Library from a fileshare on my network play fine even when connected to the problem AP and this is the same share behind my Plex library. Network tests on the AP and the speaker(s) when connected to the AP show no problems i.e. name resolution is fine and connection to the gateway and internet are fine with no packet loss and no other wireless clients experience any connectivity issues. In the case of my 2 downstairs Five speakers this is the nearest

can't get my ray device to link with my LG TV?

I now have four speakers in a room- two 100’s and two Ones. Sound is outstanding but with one major probl em. I listen to a lot of classical music, and on some orchestral recordings I get really bad distortion in in the mid-to-upper frequencies (strings). It doesn’t happen with solo piano recordings or older rock and jazz. Any advice is appreciated. Thanks

I have a large living room that has been setup with an Arc, a Sub3 & 2 x ERA 300s as rears. Awesome sound when watching Atmos movies and listening  to Atmos Music, while seated in my TV chair, however, is there a way / suggested config that would enable me to play  General Music / Atmos Music through just the 2 Era 300s and then switch back to adding them as rears to the Arc & Sub, when I watch movies? As a stand alone pair, (before I added them as Rears), the sound seems to be better for music (in General)  than as part of my current Atmos Movie Setup.Hope it makes sense what I’m asking?

Hello, I’ve got 2 SONOS Play 1’s. I’ve had them in stereo pairing mode for about 4 or so years now. The right speaker no longer plays music in pairing mode. When I unpair them, the both of them work just fine separately. However, as soon as I pair them back into stereo mode, the right speaker stops working.  When enabling/disabling the LED for the both of them in the SONOS controller, I can see that they’re both synchronised. Both devices have a static IP address. I’ve tried rebooting the router, but to no avail. Diagnostics number: 825482722Any ideas?

Before I buy the mini sub i need to know it will sync with my pair of era 100’s when i use my record player via the phono adapter on the era 100. Thanks

Losing connections to all sonos products . Becoming a regular occurrence over the last 3 weeks . Seems to be every other morning when i realise the sonos radio alarm has not gone off . Got boost + 3 other sonos speakers . App cannot find any of them . Only fix seems to be to power off all equipment / rooter/ boost and at least on sonos speakers . Note no other wifi using equipment has an issue . Its becoming very frustrating and no longer trust the sonos as an alarm .    It seems to be the connection between boost and the speakers that drop . 

Hello, I would like to use a Sonos speaker to control my home automation with home assistant, without using Google home or Alexa. But being able to use these but not for my home automation, only for information, weather...I was directed by the Bard AI to the Sonos One 2nd generation, but it is no longer sold.Can you direct me to a reference that can:- control my Home-Assistant home automation- Be compatible with Google home and AlexaThanks for your help.

The Sonos one plays static over everything I try to play through it. The actual music is very dull and the static is as loud as I would think the music should be. Is this a fixable thing?

Sonos is still terrible. It is inconsistent, unreliable and extremely frustrating. It works for weeks and then doesn’t work at all. It requires multiple iterations of turning off routers and speakers and attempting to find reboot magic, which never happens. I’m finally kicking them out and going with Amazon suite of wireless speakers. After years of frustration, I can’t wait to get the new speakers and throw Sonos speakers away. Don’t get it! Not because the cost, which is too high, but because of the frustration factor! Most frustrating product I’ve EVER owned. Advice for anyone considering Sonos, don’t do that to yourself! Move on, go wireless with anything else. #sonossucks

On Sonos products does turning off the wifi turn off the wifi card? Trying to see if Sonos Arc and Sub gen 3 give off radiation and EMF’s when wifi is disabled. thanks

Weird new problem with an existing Sonos setup that has popped up this week after my ISP had a big outage this week. I have an Orbi RBRE960 Mesh network with 3 satellites. I have 4 Sonos One speakers, a Playbar and an Amp scattered around the house and connected across the diffferent satellites. Previously, the controller app on iPhone or my laptop could see them all wherever I was in the house. Since a couple of days ago (post the ISP outage - may be coincidence, maybe not!) the controller app on iPhone or laptop only sees the speakers connected to the same satellite.  Its definitely a Sonos thing as i can sit on the same laptop that cant see the speakers via the controller app and run a “ping” command to any of the speakers in the house and that command connects to them fine. I also have a printer hanging off one satellite and can print to that from anywhere in the house. Also,  If I move around the house with my phone and the Sonos app, as the phone connects to a different satellite

I was gifted an Arc and Sub Gen and now want to add speakers.  I’m more interested in music than TV though having both is really nice.  I also am a bit old school and love the rich quality sound from tube amplifies and turntables of my past.  That said we are in a new era and I just want a really nice sound system.I am testing both the Era 100s and Era 300s and having trouble deciding which are better.  The 100s give really clear crisp treble and left and right channel sound, though it feels like something is missing when comparing to the 300s.  The 300s are broader and fuller but the sound takes a deeper and not quite as rich tone….almost sounding muffled?  Am I missing something in the configuration?In a previous post someone recommended connecting the 300s to the Sub Gen without the Arc? OR, how do I get better richer sound out of the 100s with the Arc and Sub Gen?the room is a rectangle - probably 25 x 13.  8’ ceiling with skylights and one side wall is glass with a patio door.  Ap

Hi guys, recenlty I unplugged my SYMFONISK speaker while I was sorting out my room. I then turned it back on and it wasn't connecting to Spotify. Then it stopped connecting to Sonos. I rebooted it and even had to factory reset it as per instructions. I reset my router and my phone even rest the app, and my speaker didn't work. I managed to get it to connect to my account however it still doesn't work as it needs registering but I can't register as it it's already in my account and therefore I can't actually use my speaker. What do I do?

I have a Gen 1 play 5 that I pretty much only play from Spotify and have been having an issue with it intermittently going quiet. About every 5-10 minutes, it will go silent for like 5 seconds. The music continuous playing on other speakers in the group. Its only this one speaker that has the issue. This has been happening for quiet a while and happens on totally new wifi networks as well so I dont think its an issue with the network. Has anyone ever experienced this? Support diagnostics 187292451

Audio cutting out every time used, sometimes for minutes at a time

First time poster...in many years at least...and I have searched the forums and realize there is a lot of information here and probably the perfect post for me is there somewhere but have been unable to find it. I have been a SONOS user for more than 10 years and have 10 speakers in my home. Now obviously not all speakers are on at once all the time but the times when I do connect them all there are connectivity issues. This is an obvious network problem and there are very technical responses and details in these forums that well beyond by networking capabilities that would probably work but I am curious if there is a simple solution that should work in my case. I am just asking before I go out and purchase something that may not work (if its not the right solution). Here are some deets on my situation:Internet provider - Starlink (usually pretty good speed - I don’t think this is the problem) Network set up: Starlink wifi router network for non smart home devices, guests etc Google w

Hi all!Got the original sonos one wall mount. The product looks very good, but when I tried to pivot it (before mounting on a dry wall) it wont budge. Could it be that stiff? Anyone have it?Neven

Admittedly I am new to the Sonos community. We just built a new house and I had a Sonos Arc installed along with amp and four overhead in-house speakers. Recently I was given a new Roam and the device connected but did not show in my system settings. When I called Sonos they told me that Spectrum had a known issue with the router and suggested that I do a wired connection which I cannot do to the homes layout. My question is can I change the router out and get my Roam to work and not affect the other speakers in the house? If so what router should I get?

Recently ive been getting dropped audio during movies, spotify, xm radio, tunein. Prob others but thats all ive been listening to. Today i decided to start logging them. Turns out every 15 mins exactly for about 6 seconds each. 4:234:384:535:085:23 ... etcCpl weeks ago i shutoff the entire house to restart them all.  Still happening. Anyone else having this or know what it is / how to fix it?

Can you use the speaker without Bluetooth?

I have a 65” newer model lg 4k (65Nano75uqa) and about 4 Sonos one gen 2 speakers. I was wondering if I would be able to connect them directly to the tv, or if I need to purchase a soundbar. If I need a soundbar, what’s the best route to go to have movies and tv playing to my Sonos one speakers set up around my living room? 

I have a play base, sub and 2 x play 1 in my living room. They were all working together as the  surround system until I recently got a new internet hub. I factory reset everything and added them individually to my system.The play base & play 1’s work as individuals. When I added the sub to the play base they worked together, when I then added the surrounds it all went wrong.The sub still shows as attached to the play base but zero output from the sub.The play 1’s show as the surrounds attached to the base & sub but zero output from them.When I tried to compete the true sound it worked for the play base when on its own but repeatedly fails with the play 1’s & sub attached as complete system.I have an Ethernet cable attached to the play base only as not possible to link the others that way. All help & guidance welcomed. 

I’m still having issues where the system loses the network and I have to unplug all my speakers and search for the system. I’m looking at this router: WiFi Router 1200Mbps, WAVLINK Smart Router Dual Band 5Ghz+2.4Ghz. Will this be a good option?? Tired of the constant disconnects with the Spectrum router! 

Brand new to Sonos. I have the arc sub and two ones as rears. Music starts playing randomly. Once waking us up at 4am.  2124883762 Here is the diagnostics code