Speakers

Hi, I bought my elderly father the Sonos One SL and was able to set it up on his wifi. Then, he got a new iphone and the speaker stopped working. Over the phone, I couldn’t walk him through setting it back up (we even tried a factory reset), so I had him call Sonos. They told him his router, Spectrum SAX1V1R, is the culprit, with the only solution being to wire the speaker. And that is definitely not an acceptable solution. I’m seeing that SAX1V1S is incompatible with Sonos - and that router is the sister model to his, so I have to assume the router is the problem. But, I’m mystified how I was ever able to set it up successfully. Tomorrow, we’ll try to enable/disable UPnP, but is there anything else we can try? He’s not too keen on calling Spectrum and asking them to replace his router. If the router is the problem, I’m rather surprised that Sonos doesn’t support it. This router has been on the market since 2022 and is commonly installed by the second-largest internet provider in the U

Hey all,So for Christmas I invested in a Victrola Stream Onyx and a pair of Era 100s for my Dining Room. They look great and sound great, but whenever I attempt to add my Backyard Play:1s (stereo mode) in a group, it only plays audio out of the left channel Play:1 in the Backyard. To be honest, I have noticed it with other audio sources as well too, not just the Victrola record player. It works fine in other rooms grouped when I play it on my Arc (w/ surround Era 300s and Sub), my bedroom Beam, my Move and even my Era 300s in the Garage (in stereo mode).The only solution I have found is to take my Play:1s out of stereo mode and treat them as their own speakers in the Backyard and add them to a group individually, but that seems so counterintuitive. Any thoughts, solutions or help on this matter would be greatly appreciated. Thank you.

I get an error when trying to play the ABC News Radio station. It worked fine in the past and other ABC stations still play. I've tried accessing the station directly through Sonos Radio and via TuneIn radio but no luck. The error says that the station is no longer available. I checked the ABC website and a recent post shows that they have responded to similar questions and do not know of any reason.

I have just bought an Era100 and want to use it a the ethernet wired source to set up the “wired” network.  I have had issues with the standard wifi set up so this is a recommended path.I have done this but none of my other speakers are showing as WM:0.  They are all still showing as WM:1.Any ideas?thanks in advance

Hallå hallå,flyttade nyligen och fick ny router i bostaden. Har en One och Beam som verkar störa ut varandra när jag streamar musik. Båda är installerade på nätverket men när jag börjar spela musik i den ena högtalaren försvinner den andra i listan och jag kan inte parkoppla. Någon som upplevt samma och har lösning på problemet?  Moderator edit:Google Translate- Hello Hello,recently moved and got a new router in the home.Have a One and Beam that seem to interfere with each other when I stream music.Both are installed on the network but when I start playing music on one speaker the other disappears from the list and I can't pair.Anyone experienced the same and have a solution to the problem?

Hello! I'm considering buying a second Sonos 5 speaker so as to have a true "stereo" experience with my turntable. My question is whether this would be worth it. Does a second Sonos five, paired for stereo, make a major difference in terms of sound quality/audio separation? Or is pretty similar?   For context, right now I have Gen 2 Sonos 5 plugged into a Pro-Ject T1 turntable. Generally, the sound is great. The room isn't too big and I don't have complaints.  BUT...If there's a chance sound would be substantially improved, I might make the leap. The set up is such so that speakers would have to be laid out horizontally rather than vertically. I was also wondering about line in issues, as with a paired set, only one of the speakers would have the advantage of being directly "plugged in" into the speaker. Would this make left/right channel sound slightly different from each other?  If anyone has actually made the change from a turntable hooked into one sonos 5, and then added a second, 

Hi,I have a few Sonos devices in the house. Most work fine, but two Play:1 speakers upstairs have poor wifi.What are my options to improve it? Can I wire them into the network? Or will that cause issues for the rest of my Sonos setup?

It seems all my SONOS equipment can connect to my router on the “5G” network, except for my Beam. It’s still looking for a 2.4G network.  I’ve done some band steering on my router to create the 2.4G network and it seems to be happy; however, I’d like to have everything on the same band if I can (no biggie if I can’t).  My equipment seems to be up-to-date with software - according to the app.  I’m using the T-Mobile 5G Gateway as my Router/WiFi system.  Also, how do I verify if I have a Gen 1 or 2 Beam?I have the following SONOS equipment:2x Move1Arc+2 SL One+SubBean+2x SL One+mini-Sub2x Ports Thanks,Nick. 

I’ve got two rooms with a single Sonos OneSL each.  The third room had two Sonos OneSLs in a stereo pair.  All the speakers are wired to ethernet.  Grouping the rooms worked flawlessly.I recently added a tv and a Beam to the third room.  The Beam is paired with the two Sonos OneSLs.  The beam was not initially wired to ethernet.  When this third room is put into a group, music will play throughout the building, but after some random amount of time the third room drops out of the group and will be listed in the Sonos app separately from the group.For the first week or two the Beam was not wired to ethernet, so I wired it up hoping to resolve this issue.  After about a month, the issue repeats each time I group the third room with another room.

Can I turn the sync between the speakers on and off

I have a comprehensive Sonos system with around twenty components.  No issues with connectivity on any of them, except for one Play 5 which dropped from the system.  I reset (numerous times at this point) and could not get it to reconnect wirelessly (could not join the temporary Sonos network).  When I connect via ethernet it finds it right away and speaker can be set up.  I have even been able to disconnect the cable and have it remain functioning as long as I don’t unplug the speaker.  Once I unplug it to move it to its preferred location, it can no longer be found (wifi range is ample).  Sometimes when I unplug it it will immediately lose connection.  I submitted a diagnostic 251709449

Hello, I’ve recently bought an Era 100 and find it really disappointing that a USB-C to UBC-C connection is not considered as a possible line-in. This would definitely make sense since more and more phones just offer a USB-C connection without a 3,5 jack.

HiI have a Playbar connected to the TV via optical cable and the network via WiFi. The Playbar is 5ft away from the main broadband/WiFi router.I also have a Play:3 that is also connected via WiFi that sits in another room, about 15ft and 2 walls away.I've read some of the other threads about Playbar dropping out and have tried a number of the suggestions from those (that fit my setup) but I'm now getting to a point where I'm thinking of ditching Sonos all together.The Playbar was connected via ethernet and one of the suggestions was to use WiFi which I thought had improved it but the drop outs are back. In the past 30 minutes whilst listening to the radio with the TV off, it's been dropping out every couple of minutes for up to 10 seconds.The Play:3 does not drop out.The TV is a Panasonic and this problem only started within the last 2 months..... same TV, same WiFi, same setup.Unplugging the Playbar power cable, leaving it a couple of minutes, plugging back in seems to resolve it for

hello everyone.I would like to ask you for help. I use kodi streaming services and all my movies play in audio track: stereo PCM. I own a sonos Beam gen 2 + 2x ikea symphonisks. The last movie I saw now, John Wick 4, had audio features: codec atcs a/52b (ac-3, e ac-3); 6 channels; layout 5.1 (side). Could I ask You for advice on how to get my movies to play at least in 5.1 format (when the side speakers are connected)? Thank you very much

I currently have a Sonos playbar and sub and want to add a set of Sonos 5 speakers to my system.Do the Sonos 5 need to be connected to my router or will the connect to my existing speakers wireless through the app?

Hello.  I tried to connect my sonos one gen 2 to my Apple TV HD gen 4.  But after minutes the Apple TV send the sound to my Tv speakers and not to my sonos.   :( help! 

Every time I try to group speakers or select all to play party mode, nothing happens.  Nothing changes, even when I select a single speaker and them select party mode, it stays with the same speaker and doesn’t add any speakers

Is it possible to pair or sync a Sonos Play 1 or 3 to a cable tv system? I live in Ireland. I have Virgin Media. The system does not seem to be able to find my Sonos. 

I have a Yamaha RX 700 Aventage receiver. I would like to use two wireless speakers on the rear surround speakers. Can this be done?

Hi all,I have Sonos in 7 rooms around my house, but the one I have most problems with is part of a stereo pair of Play 3s in my Study.The incoming electricity cable travels in the ceiling space directly above it, so I assumed that that was part of the problem, so I wired it back to an access point.Even though it is wired I have to restart it pretty much every day as it loses connection.Any obvious reasons that I may have missed?Thanks in advance.Scott

I have two play:1s that were connected to a previous system on a previous WiFi Network, they have now moved and need to connect to a new system on a new network.  I have factory reset them so the LEDs are flashing green but when I go to add the product they do not appear after waiting a considerable amount of time (5 mins)  There is a Sonos Ray already on the system and works fine, all devices are connected using Ethernet cable to a switch and the switch is flashing green so they are all live.  Any suggestions on why they aren’t showing up when I go to add the product? Have tried Resets, Reboots and the sort.. 

I have 7 Era 100s now. Originally I had 4 but upgraded the other 3 Sonos One speakers in attempt to resolve my issue. The seven speakers are configured as 3 stereo pairs and a single. My problem is that the system can be ok for days and then a speaker drops out suddenly. It can take hours to get it stable again. I suspect that it’s not a coincidence that the two speakers that drop out are the two furthest away from the router. Anyway, I read that it might help to have the speakers set to Static IP in the router. On inspection of the devices in my BT Hub setup I see that two of my 100s are already setup ‘reserved’ but I cannot change the setting of the other 5. I change the setting from No to YES and Save and when I look again It’s back to No. Cn anyone suggest why two of the 100s have configured themselves differently of the router compared to the other 5? Thanks for any input.   

Hi All, followed all topics about, but still having wifi disconnection problems uploade diagnostic with n. 735693583please help me understanding what’s wrong with my couple of bookshelves. Thanks 

What group audio setting is best

Hi Everyone,I just set up Era 300 on the Era 300 stand but noticed the charging power cable for Er 300 now has a bit crack on the external rubber material of the cable. I can’t seem to find a cable accessory on Sonos website. Does anyone know where I can buy one?Thanks!