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Answered

static playing over music

  • January 15, 2024
  • 2 replies
  • 51 views

The Sonos one plays static over everything I try to play through it. The actual music is very dull and the static is as loud as I would think the music should be. Is this a fixable thing?

Best answer by nik9669a

Is this a new device, or one you’ve owned a while? Either way, generate a diagnostics report and contact Sonos support. 

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2 replies

Forum|alt.badge.img+19
  • Senior Virtuoso
  • January 15, 2024

No, that doesn’t sound right (pardon the pun!). 
 


Forum|alt.badge.img+19
  • Senior Virtuoso
  • Answer
  • January 15, 2024

Is this a new device, or one you’ve owned a while? Either way, generate a diagnostics report and contact Sonos support.