Speakers

Hello! I just added an Era 100 to my existing Sonos system, which was just two play ones. Everything is working fine when I choose from one of my streaming services. I have an Audio-Technica AT-LP60-BT and my intention with the Era 100 purchase was to connect that turntable to the Era 100 with the line in adapter. I have a 3.5 mm coming out of the record player, that is then plugged into the adapter with the USB-C, which plugs into the Era 100. I have tried two different adapters, but no luck so far. It just says I need to connect a Sonos compatible device. 

Hi Everyone. I have 3 Sonos devices connected to my Sonos Boost WM: O and one device connected via WM:1 ( home wifi). How do I change its connection to WM:O please ?

Is it possible to have two “separate” Sonos systems in the same location, ie with older (S1) and new (S2)  products? Living room has an Arc, Large Sub and two Era 100’a for surround.I’m trying to create another system “Media Room” with a Beam, two SL’s and two Sub Mini’s  … the older S1 want to “join” the living rom system All the Sonos gear is up to date firmware and sooftwareHelp plz

Hi all system - Boost, Beam 2, Sub, 3 x Sl 1sMy s2 app stop working for about 3 weeks, however the system was working fine, yesterday I decided to try and sort it, ended up calling support, now I’m in a worse position, managed to get the app back but still now system won’t update the two SLs, it has updated the boost, beam and after a factory reset the sub.Been through all the usual resets, on / offs, connect directly to router, etc etc, even support give up and have upgraded it too a new level of support but haven’t heard nothing from them.this is so frustrating as the system was working fine, just reaching out to see if anyone has had the same problem, I’ve probably tried 12 - 14 updates, just gets too the last part and then says cannot update Codes 301101 Andy  

Hi, I’m interested in the outdoor speakers by Sonos and Sonance. I assumed they would have wifi connectivity like all other Sonos speakers I have. It seems from reviews the Sonos/Sonance outdoor speakers are connected to the Sonos amp with speaker wire. Can I connect the outdoor speakers to power and stream music using wifi and avoid buying the Sonos amp? Mike

I have Sonos 3 from my previous home, I’m trying to connect it to new network. Nothing so far has worked I have carried out a full reset. Light flashing green, I’ve connected via Ethernet still shows product not found. I’m not great with technology, any advice ( the simpler the better) gratefully received.  Thanks in advance. 

My Sonos drops the connection every hour or two. I have spent three to four hours on the phone with Sonos support changing my router and network without any improvement, 

People keep asking how to group two devices when the Sonos app only allows creation of groups of 3 or more.  If you only have 2 devices on a network, the “group” option is greyed out.  Some people suggest clicking “everywhere” but those of us with only 2 devices cannot see that option.  Every time someone suggests following the instructions for creating a group of 3 devices, it is chosen as best answer and the question is closed.  This was frustrating for me as a new user trying to pair my Beam with a new Roam portable speaker.  Beam is set up as Living Room and Roam as Portable.  My plan was to play music simultaneously upstairs and downstairs in my house, but could not figure out how to pair speakers within the Sonos app.  What I really wanted to know was how to play two devices simultaneously as though they are one group or room.  I was not worried about sound quality since the devices would be in separate areas of the house.  I had heard it was possible to sync Sonos devices so I w

I could run my symfonisk speakers on my Mac Pro, have upgraded to a Windows 11 System and can’t seem to use them as my primary speakers.  

Hi there, recently re activated my sonos play:5 (1st gen) from 2years hibernation. Connecting easy but device keepsstopping/interrupting the song every 20min for approx 10 sec. Then it would continue the song as if nothing happened. Any idea how to rectify this? 

Arrggghh I’m getting to a point where I’m ready to throw in the towel and give up my loyalty to Sonos. I own Arc, 4xPlay One’s, Sub Gen2, PortFor some reason the Sub decides to disconnect from the system EVERY day. Resulting in 30 mins of turning of routers, items resetting networks etc In turn I can then lose the surround speakers meaning I have to reset them all!I’m in the UK and the system is all connected wirelessly to the latest Vodaphone Ultra Hub.When it works, it sounds great, but it’s flaky connectivity is driving me to despair.Any ideas? 

I set up my 3rd ERA 100 a few weeks ago.   Set up went as planned, the Era 100 was found and linked to my Wi-Fi and after unplugging and plugging it back in, it showed up int Sonos App.  After about 2 weeks it disappeared from the App and I tried several times to get it back...including resetting it at original location I set it up and also in the same room where I keep my Wi-Fi router.   Every time I reset the ERA was found by the App, I got the chime, it connected to my Wi-FI...but under no circumstances could I get it to show up as part of the Sonos System that shows in the App.   But the kicker is that it shows up when I use Apple Airplay on my phone, iPad or IMAC.   The Airplay list of devices lists my other 2 Era 100 speakers by named room and the 3rd now just at “Unnamed Room”...and it works perfectly fine using Airplay.   I guess my question is simple...the ERA 100 is certainly working and connected to my W-Fi, why won’t it show up in the Sonos App?

HelloAs the title suggests I want to discuss the so-called “Known Issue” answer many say they receive when contacting Sonos Tech Support. Before we can discuss it let’s get a better understanding of the phrase. The quotes are not referenced by a link as you can search the web for “Known Issue” an obtain an abundance of hits. A few I found that I believe relevant to this post are:A "Known Issue" is an identified problem or issue with system functionality.I personally dislike the above as it takes the term problem and issue and literally meshes them into one. I much more prefer the following…An issue is much softer than a problem and has a readily recognizable solution. Mostly an issue bears only a slight impact, and causes personal annoyance. A problem is life altering, temporarily or permanently. They can cause others to be affected. A "problem" is something bad that you have to deal with.OK…granted the above primarily deals with the human side of things versus tech. However, I believe

Ever since I moved house and now have virgin and at the same time went over to S2 I now have this message. I now have s2 products so going back to s2 isn't an option. I think my bridge wouid solve it but you cant have that with s2. My sonos move seems fine, but my lounge set up (bar, sub, 2 x sl one) alwasy comes up as unabke to connect to sonos when earlier innthe day it was connected. On the rare occasion is does connect (after I've gone through disconnecting and connecting as if all of my products are new), it is VERY slow to obey commands or instructions and often doesn't obey them at all I.e. volume up, next song..basically everything. Annoying as I've been a customer for over 10 years. Any help gratefully appreciated.

Hello, I have a problem with my Sonos One gen 2. After a power outage, my Sonos refuses to connect to the Wi-Fi network (eternet too...). I want to do a hard reset. By staying pressed on the synchronization button and plugging in the socket but it always flashes white, never orange. I tried on my second and no problem. Is there another solution?

Hi all,  To be more energy efficient I would like to use a remote wall outlet so I can cut the power with a Bluetooth remote.Can this repeatedly damage the Sonos speaker?There is no  is energy save option for this type of speaker. cheers, Denis 

I have purchased the pair of stands for the era 300 speakers. Upon assembly one of the poles seems to have manufacturing issues, as the screw holding either the base or the speaker will not screw into the hole, I assume the thread is faulty.  I have tried and tried to the point I am worried about damaging one of the product, but I can not assemble the stand.  anyone else had this issue or progressed a replacement part order with Sonos?

I require a female optical receptor/converter to the HDMI/Arc input on my sonos soundbar.  Is such a device available?

will the subwoofer that is compatible with playbase work with Arc Soundbar

What is the difference between SONOS ONE SL (black) and the SONOS One SL Shadow Edition?Are they virtually identical except for the slight colour modification?

Bonjour, J’ai actuellement une salle de fitness dans laquelle se trouve une salle de courts collectifs.Cette salle est sonorisée avec deux ERA300 mais il nous faudrait pouvoir brancher un micro pour les cours avec coach et voix (RPM par exemple)Est-ce que vous avez pu tester une configuration avec l’adaptateur USB-C - Jack et un câble Jack relié à un micro ?D’après le support technique ce n’est pas “supporté” mais possiblement compatible.Du coup je voulais voir avec la communauté si ça avait déjà été testé. Merci. GOFIT

Why does my Sonos speaker (normal sized one - one I believe. ) no longer work when I play Spotify. As soon as adverts start it turns off all music and I cannot hear adverts or music. Also Spotify alarms no longer work I used to wake up daily to a playlist and no I just hear a horrible chime and get earache or it ignores all alarms set.The other issues I won’t go in eg. Connecting multiple speakers on sonos app. Ever since sonos 2 app came along it doesn’t work. Some speakers have to be one the s1 app (black icon) and some on the s2 app (gold icon). Can’t get on s2 app due to old speakers and new speakers.  Reported  via Spotify and Sonos and still no solution 18 months later  

About 2-3 weeks ago, I noticed that my Era 300, which is set up in my home office as a single speaker for music, no longer appeared in my app. My other speakers and home theater and Amp were all fine and were still there. I power cycled the 300, and it showed back up in the app, and later that day it was gone again. I thought there must be a network issue, but I was still able to give it voice commands (Alexa and Hey Sonos both) and it would play. It’s also still playable through the Spotify app and Alexa routines with the speaker still work fine. What could be going on here?

This is just for info if you have problems resetting your Play 1.Had to reset my 2 X Play 1.According to Sonos' instructions, you had to press play/pause down when connecting the power cable. After that it started flashing white, then white and orange and then it should flash green after some time and then they should be reset.(They have previously been connected to wifi and part of my surround set) Mine would never flash green, they just flashed white and orange forever. Therefore, I could not connect them again. And believe me I've tried everything :) Found the solution on this page through a lot of searching. Connect your Play 1 with a network cable to your router, power on your Play 1 while holding down play/pause, wait until it flashes orange and then you can release.. After approx. 2min it flashed green. Now I removed the power cable and internet cable and placed it where I wanted.Connected my Play 1 to power, after 1min they flashed green and then could add them to my system via

I have a Sony PS-LX310BT turntable that I was using connecting via bluetooth to my old bose speakers. They worked really well - I recently bought Sonos ERA 300 and I am unable to pair them via bluetooth. I have the latest firmware update on sonos.I hear the chime on era 300 with blinking blue light then I click on bluetooth pairing button on lp player but nothing happens even after waiting for 5 mins. Similar process worked when I paired my bose speaker.Let me know if I am missing something? I understand that I can pair them using sonos line in adapter. My understanding is I can still use bluetooth connectivity without any additional adapter to pair my turntable.