Speakers

Bonjour j’ai supprimé mon ancienne adresse mail et je n’arrive pas à associer mon matériel avec ma nouvelle adresse mail 

I just went to Google fiber. I'm trying to hook my system up the the new wifi. Does one of the components have to be permanently wired via Ethernet to the router or can I connect the play base , and two Sonos One speakers wirelessly to the new wifi. I've tried hooking each component via Ethernet to the router to try to get the system on the new wifi but when I disconnect the system disappears. 

ive just purchased the sonos sub mini and the phone has detected the mini and says its getting the sub ready - its been “downloading” now for half a hour whats the normal rate of time it takes the phone the internet and the sub to be ready...any approximate times 

Undrar om min äldre Symfonisk går att ansluta utan WIFI och i stället använda surf i mobiltelefonen  ? 

I have a sub 4 that’s paired with an arc ultra that keep losing connection.  The sub will connect and play with the arc ultra for a couple of minutes then drop the connection.  Sonos pointed fingers at my router, a Cisco RV340.  I engaged Cisco support and they cannot find any reason to sell me a new router, as suggested by Sonos.  Everything else in the house works fine on the same network.  Is anyone else having an issue with the sub 4 staying connected?  If so, what was the fix?  Any insight or suggestions would be greatly appreciated.  

Both of my moves willl not charge. Any suggestions 

Often when connected to my sonos era 100 via Bluetooth and trying to play media, the media app will say it is playing but the speaker makes no sound. Sometimes turning the speaker off and on again will fix the issue. The speaker is not muted, and the phone and speaker are connected to the same wifi network. I can get the speaker to play a chime in the sonos app, so I don't believe it is a connection issue. This happens often enough that it's a real hassle. Anyone had this problem and successfully fixed it?

Hi all, I currently have a NJ house with following:Family Room : Arc, Sub Mini, 2- One SL for surroundKitchen  :  One (w/voice Control)MBR : BeamOffice: Play: 1addl: Move and Roam And a Chicago Apt with:Kitchen : In-Ceiling Speakers connected to Sonos Amp #1Living Rm :  In-Ceiling Speaker connected to Sonos Amp #2 We are moving to Chicago Apt and I need to make sure I everything that moves can be set up there and working right. My Sonos App works flawlessly now as when I’m in NJ it works fine:  When I connect to Chicago Wifi it works the two Amps fine.what is the correct process to disconnect sonos devices here in NJ, have them moved, and then set them up and connect them in Chicago? Thanks in advance, GT

I have bought in total 4 Symfonisks about a year ago. In theory they work fine but they have only seem to be getting worse in terms of music playback.My setup is only those symfonisks. I have one (symf1) hardwired to ethernet as it is close to the router. I don't have a very big house and it is all one floor, the furthest 1 symfonisk is, is at about 12 m (symf4, with direct line 4 walls in between. Furthermore, another one is in the bedroom at about 8 m with 2 walls inbetween both the symf1 as well as the router. I have tried also removing the ethernet (symf1) and rebooting all symfs but this didn't not help.I also tried putting all of them on 2.4GHz.They have switches over to Sonosnet a couple of times but it seems that they dont always keep that configuration.My wifi is really stable and high speed with low latency. All devices stay connected and have 0 issues with video calls. Also manual pinging shows consistently low values (<10ms with most of them 1-2ms). The issues I am getti

What is the point of offering an update when it ALWAYS fails. I’ve tried on and off to update over the last 2 years and never successful. I’ve tried rebooting, unplugging, attaching LAN, nothing ever works. In fact, it almost always messes the whole system up and I have to spend hours getting everything set-up again. Great speakers, but god damn, It’s been a decade and Sonos still can’t figure the bugs out?

I have 6 Sonos Play Speakers and 1 player that I have had probably 8-9 years. I recently moved.  They all work except 1 and I can’t get the system to find it.  What should I do?

Jeg har i længere tid oplevet problemer med min Symfonisk Sonos-højtaler fra IKEA, og her er en oversigt over nogle af de udfordringer, jeg står overfor: Højtaleren viser ofte beskeden "Kan ikke oprette forbindelse til Apple Music", selvom der ikke er nogen synlige problemer i iTunes. Ifølge enhedens egne oplysninger er forbindelsen til mit trådløse netværk “stærk”, og problemet løses heller ikke ved at tilslutte den via netværkskabel. I samme stil får jeg jævnligt fejlmeddelelser som "Kunne ikke udføre handlingen, prøv igen", hvilket nogle gange fortsætter i flere timer uden bedring. Derudover påstår den af og til, at musikken ikke er korrekt kodet, selvom jeg udelukkende afspiller indhold fra Apple Music eller P4 – altså ingen lokale eller manuelt tilføjede lydfiler.

I have moved with my play 1 and can’t get it to work on my new WiFi if anyone has any suggestions. It was previously connected to my dad’s soundbar so I am currently using an Ethernet cable to connect to my new WiFi. It is bro by recognised on the app but the app says it needs updating but then can’t seem to connect to actually update. I’ve tried resetting but it won’t turn green just stays stuck on orange. Any help is appreciated. 

Does anyone know why the Sonos Beam Gen.2 seems to consume data with very high bandwidth peaks? I have a Ubiquiti Unifi network at home, the network manager is reporting >2Gbps transfer peaks to my Beam 2 when in idle (i.e. no ongoing sound output from HDMI or WiFi) however the reported 24hr average data consumption is ‘only’ 250MB  

I am having connectivity problems with some of my speakers. Does Sonos boost can really make a difference? Is there people who resolved these type of issues with boost?

When I press the bluetooth button on the top back of the Era 300 speakers, they do nothing, no sound, no blue light. My Era 300’s are already setup with WiFi and work fine, but I am trying to connect them to my bluetooth on my Iphone, and am having no luck. Any help is appreciated. 

I am trying to update my 6 units (all S1) and now for the last 15 min I am stucked with the “updating” “getting started...”   “do NOT unplug anything during this 2-3 minute update” Units are blinking white and orange for the last 15 minutes. How long should I wait?Can I stop it?

Hi there, this is kind of a follow up to:Although I’m not the OP of that thread, and I’m well aware this is a known issue with no ETA at the moment, I’d like to share some info/discrepancies that I’ve seen from similar threads as well as to tell my own experience with the hope of narrowing down this issue as much as possible and perhaps help the engineering team find a fix or workaround sooner.I’m not going to copy and paste all the other links here. It’s really easy to find them by just googling “sonos beam 2 metallic robotic sound”. You’ll find several threads in both this forum and reddit. Some are even about 4 years old.The reported issue is the same, the beam produces some annoying metallic/robotic, like out of phase sound that is particularly noticeable with certain background sounds like crowds or waterfalls. This video makes it easy to detect: But you have to play it over HDMI through the TV, if you do it via Airplay or bluetooth the issue doesn’t occur, which is something that

Hi guys!I’m tryingto finalise installation of my ERA100 into a new system. The step after the PIN identification shows me to push the forward or backward buttons on the top of the speaker while the lamp on the front shines white and green.Unfortunately, when trying to push any of the above buttons nothing happens and the installation can’t be completed.What am I doing wrong?Thanks!

I’m afraid to ask, but I suppose I must.I upgraded my router.  I set up the Wifi settings to be the same. SSID, password, etc.  Amazingly everything is coming back nicely, except for my many, many Sonos speakers.Why can’t they just reconnect?  It seems to want me to go through some kind of setup.  This would be hellish because I have the following: Sonos Arc, subwoofer, two surrounds Sonos Beam, subwoofer, two surrounds. Sonos Ray, two surrounds Sonos Ray, two surrounds 4 Sonos One SLs in other less listened to places.Yes, that’s 17 speakers.  How do I get them to reconnect without a burning hell of resetting everything?Thanks.

Symfonisk picture speaker worked fine with Sky. Just changed to new network You Fibre. It recognises the new network but after entering new password (yes, got that far!) it tells me 'something has gone wrong' and 'try again' and the little light on the speaker goes from green to red. I have tried again many many times.Switched off,switched on etc.Why oh why is this sooo difficult!! It's a bluetooth speaker for goodness sake.All other bits of tech have connected seamlessly(Alexa, tv etc.)I am not techy but not stupid.Please help

I have just bought the Arc ultra and my trusty play ones are no longer compatible  as surrounds. I have bought some second hand Sonos ones to replace them. Is there such a thing as an adaptor plate for the stands so I can repupose them?

I recently started using my Sonos speaker to play music as I go to bed… setting the Sonos timer to shut down after an hour or two. Why does the speaker turn on a bright light from the speaker when it turns off? It has been waking me up...or did until put a kleenex box on top of the speaker. But, my question is Why did Sonos program the speaker to do that? It’s really annoying.

i have two sonos 5;s i have them in a small mens cave / bat cave ive noticed that the sonos mini sub is on sale and am seriesly thinking about getting it...since its a small room will the mini sub alter the sonos 5s sound output perhaps becoming more treble and allowing the mini sub to take over that duty...and if anyone has bought the mini sub for the 5;s do they say press the go button...will be looking out for any feedback ...thanks in advance

We have had a Beam 2 for a few years and all in all it's worked fine. That is until our Vodafone Router had it's firmware upgraded by them for another issue this week. During this process the router now will only offer a combined 2.4ghz /5ghz under one SSiD and there is no option to split them. All our devices connect at thier required frequency including the Beam however when I come to control it from my phone which is connect at 5ghz it get an error Could not play content. Try again. It shows the radio station selected but nothing happens either playing or pausing. Then it suddenly starts to play and I can then pause it from the app. I can stop it by touching the button on the Beam.So the only change is the router, is this likely to be my issue or is it a coincidence. I could get round it / test it by setting up a separate network with just 2. 4ghz maybe.