connecting a “hi fi” to sonos 1 SL

The controller app on your phone is just that: a controller. It tells the speaker(s) what source to fetch and play. When the controller has sent “play x” to the speaker, the speaker’s onboard computer takes over and gets the music it’s been told to play. 
 

Consequently, you leaving home (your phone going out of WiFi range) has no affect on the music that is playing. If it’s a single album, the music will stop at the end of that album, but if it’s a radio station the play will be continuous. 
 

You need to look to your network setup, or for WiFi interference, as the probable cause for your issues. 
 

What WiFi gear do you have, and how is it configured? The repeaters may be the issue: do you really need them, and have you tried running without them?  

Thank you for explaining, this is helpful to know. It’s odd to me though as the “dropping out” (speakers no longer play radio) always usually (9/10 times) happens when I am out of the home with my phone; I get home and the speakers are no longer playing the radio. 
I have a BT router in the sitting room wired into the wall socket. I then have a TP link repeater in the hallway, kitchen and office (back room). I’m only in a 2 bed bungalow but otherwise the wifi doesn’t work. I had a ring camera at front outside , hence the kitchen repeater as otherwise wifi doesn’t reach. I have one in my office which I wire my laptop and work phone into. 
mom afraid I’m not very techy so I wouldn’t know how to embellish on this answer for you. My phone has my router and then picks up the two repeaters and I wondered if this was affecting the speaker?

If you can see the repeaters in your phone as a point to lock onto then the repeaters are configured incorrectly. The repeaters should be invisible as they are only there to extend the signal from your main router.

So the question is are you using 3rd party repeaters with your BT or are they satellites nodes that came with your BT as a mesh system? Either way there is a mis-configuration.

A common cause is the repeaters or mesh satellites have the ability to assign IP Addresses; which they should not, and/or the Wi-Fi bands (2.4Ghz, 5Ghz and maybe 6Ghz) all have different SSID’s; which they should all be the same.

BTW…Sonos doesn’t play well in mixed environments with a router and 3rd party repeaters and switches.

Thank you. Yes, I think I can see the repeaters on my phone network as I can see my BT Hub then I have two more options saying the same BT Hub followed by _EXT on one and _5GEXT on another choice. So, by what you’re saying, I shouldn’t see these? Ironic as Open Reach person set this up for me. Unfortunately, the rest of your note about SSIDs etc baffles me as I’m not educated enough in the topic..

I wonder, the One SL in my office back room - it has an internet / Ethernet connection in the back of it. If I plugged it directly into my repeater same as my work phone and laptop is plugged into, would this stop this speaker from dropping out or if this connection port for something else? Thanks again for your help. 

SSID’s are the names you are seeing “BT HUB”, “EXT”, “_5GEXT”.  You could easily have given all devices the same SSID such as “sally” 😊

Generally, speaking in an environment without Sonos it wouldn’t make a difference. Most Wi-Fi devices just connect to the nearest repeater/node (Wi-Fi signal) as it’s just a one to one connection. Your cell phone doesn’t care to which repeater/node it connects to as long as it has access to the internet.

Sonos devices are constantly talking back and forth which allows them to stay in sync. Also, they need internet connection as you have learned in order to stream a radio station. Bottom-line don’t think of Sonos as a general Wi-Fi connected device like a cell phone.

Ethernet connection to a repeater/node makes no difference if it’s only connecting to the main router via Wi-Fi which is called a “Wireless Backhaul”. It only makes sense to wire a product to a repeater/node if the repeater/node is wired back to the main router via Ethernet which is called a “Wired Backhaul”. So in essence your computer doesn’t need to be wired into a repeater/node as it should just pick-up the Wi-Fi signal. 

I’m in the US so not familiar with the BT setups. However, the principles I’ve laid out are the same when properly configured. Open Reach should be able to help you configure your network so that it works better with Sonos. 

Yes, adding Sonos can require making a few adjustments to a generic network as you currently have.

FYI, I have a mesh network comprised of three (3) routers that are connected via Ethernet to the main router. All bands (2.4Ghz, 5Ghz, 6Ghz) use the same SSID. I cannot see the any of the routers on my phone. I only see the single SSID to which I connect to.

In addition to what I outlined in my second post I re-read your response. You mentioned that you have a “work” phone plugged into one of the repeaters. If that work phone is a base and handset that means you are using Voice over Internet Protocol (VoIP).

That suggests that, that particular repeater (as you call it) has its only Internet connection and is acting independently of your other network devices. If so, that particular repeater is broadcasting its own Wi-Fi. Is that the case or is your work phone just another cell phone?

Hi ​@Joseygroseys 

Welcome to the Sonos Community!

I am sorry to hear of this issue you are having with playback ceasing when you are out of the house.

As stated above, this will have nothing to do with the app not being present. 

Please be aware that some services will cease playback after a certain amount of time without any interaction has passed, in order to save their bandwidth for customers who they know are still listening. I’m not saying this is what is happening, but it is possible - switching to a different source may prevent playback from stopping.

Ultimately, however, it is best to ask the speakers why the playback ceased - please submit a diagnostic as soon as you can after the playback stops and get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.