Speaker Connections

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Hey all, I have 6 sonos speakers set up in my reception, but recently ive been having the issue of them unsyncing, and some speakers playing music whilst others arent. What can I do to fix this?

Connection Issue

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jgatieAnswer

In order to play to multiple rooms in sync (“rooms” meaning individual Sono devices/pairs), you need to group them together. Grouping is a dynamic process, and does not survive a system reboot or a power failure, which may be the cause of your symptoms. See below for instructions on grouping/ungrouping rooms:

https://support.sonos.com/en-us/article/group-and-ungroup-rooms

Note that Sonos does have a “Zones” feature that semi-permanently groups together rooms as “zones”, which will survive a reboot. There are some limits as to what types of devices/functions can be used in each zone. See below:

https://support.sonos.com/en-us/article/set-up-a-zone-for-multiple-sonos-products

jgatieAnswer

In order to play to multiple rooms in sync (“rooms” meaning individual Sono devices/pairs), you need to group them together. Grouping is a dynamic process, and does not survive a system reboot or a power failure, which may be the cause of your symptoms. See below for instructions on grouping/ungrouping rooms:

https://support.sonos.com/en-us/article/group-and-ungroup-rooms

Note that Sonos does have a “Zones” feature that semi-permanently groups together rooms as “zones”, which will survive a reboot. There are some limits as to what types of devices/functions can be used in each zone. See below:

https://support.sonos.com/en-us/article/set-up-a-zone-for-multiple-sonos-products

106rallye

How did you set them up? As a zone, as multiple rooms that ar e grouped?

Airgetlam

Unsyncing or not playing can also be an indication of wifi interference . Beyond the information in the linked FAQ, I’d recommend that you perform a network refresh, by unplugging all Sonos devices from power, then performing a reboot of your router. Wait two minutes, then plug back in your Sonos devices. Wait another two minutes, open up your controller and check for and apply any updates necessary, then test.

Bruce

Airgetlam

I just noticed your account name. Are you using these speakers in a large group setting? As has been explained many times, humans tend not to be conducive to WiFi signals, as they’re large bags of WiFi frequency absorbing water, essentially.

Bruce

N

nik9669a

Senior Virtuoso

Try using Ethernet cables rather than WiFi.

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