New Sky 500 max router, old ish Sonos one. All ok until i needed to connect to latest WIFI.
It connects when wired no problem but will not work wireless. I have tried many times. Factory resets etc etc.
I am not especially tech savvy but usually get by. Not this time. Tried Iphone and Samsung phones.
Don't know that router, try the support files below or call Sonos support.
https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network
https://support.sonos.com/en-us/article/recommended-settings-for-using-sonos-on-wireless-networks
Maybe
https://support.sonos.com/en-us/article/issues-during-wireless-setup
https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection
thanks for reply….Sonos tech fixed it but now theres no music unless I send it from my phone etc
“…send it from my phone” as in via Bluetooth, or instigate a stream from a radio station from my phone?
If behaviour now is so different, how were you doing it previously?
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