Speakers

I am trying to use two Sonos One Gen 1 for a new system. The app tells me I can and should update them. Then the update stalls after a long time in with no error.  details I believe the speakers are Gen 1 - bottom says “One” and below “A100” I know the speakers work, I tested them with the Sonos 1 app speakers are reset no problem the Sonos app finds the speaker and opens up the speakers WiFi the app runs for a long time until the little indicator is at about 9pm. That’s where it remains for hours with no progress (screenshot below) the phone shows the WiFi icon and settings show it’s connected to the Sonos WiFiany idea welcome  

I do not understand. If I buy ikea speaker I read there are many problems. Can an expert explain to me what difficulties they areThankyou

Hi experts,I will be moving to work in Bangkok next week and was originally planning to take 2 of my speakers to my new apartment but was then told by the shipping company that I could only take one ,so the Sonos 5 it is.I wanted to be sure that there would be no problems with using the Sonos App and speaker in Thailand ?There is a Sonos distributor in Thailand but the brand is not sold in many places as far as I can see Does anyone have the answer to this ?

Je viens de changer de répartiteur wifi et je ne parviens plus à connecter les symfonisk dans Sonos  Moderator edit:Google Translate-I just changed my wifi splitter and I can no longer connect the Symfonisks in Sonos

Maybe if we all chargeback Sonos for a failed product it will get their attention? Feels like a non resolving problem and half my system is broken. things were working great then the update caused things to disappear and require to be registered again. And of course you can’t…  Useless support and useless ceo.  

I have a Sonos Arc, Five, Sub (Gen 3), turntable.  my sub will not register to my arc but I got it paired with my five so it all kinda worked out. just got two ERA 300. They add to WiFi and Bluetooth just fine but will not register no matter what.  I tried factory reset.  I tried new dedicated network.  I tried hardwire connection.  I moved closer to the APs.i removed every single other device on network and have nothing but era 300 connected.  the product will not register.      

I’m seeing updates listed by Sonos that my system can’t find yet, I’ll keep checking back to get them as soon as possible instead of my usual overnight update.https://support.sonos.com/en-gb/article/release-notes-for-sonos-software-updatesCurrent software version 80.01.07 (Android)80.01.10 (iOS)Release date: 5/21/2024 In this update:Support for the all new Sonos Roam 2.   Improved VoiceOver support, allowing for easier navigation and control on the Now Playing Screen, System View, Output Selector, Queue, Volume Sliders, and Add Product.   Improved TalkBack support for the Now Playing Screen, System View, and Add Product.   Improved Local Music Library playback of folders.   Added the ability to Search for content to use with an Alarm.   Improved system connectivity for Boost and portable products in sleep mode.   Fixed issues with Add Product that resulted in incomplete registration, a need to sign in again, or inability to confirm a product PIN.   Fixed an issue with enabling Surround

Problem.  I have just acquired a Sonos five, I already have two Sonos one SL’s, was hoping I would be able to plug it into my Cambridge amplifier so I can play records through all the speakers. connected line in on app But doesn’t play anything, Cambridge is on Aux setting. Please help

Do anyone know what happen to sleep mode on sonos app?

I have a Sonos system with nine devices all running on a unifi network. It’s been working fine for 3+ yearrs. I recently had to reconfigure all the devices with static IP...no problem there.  Using the App most devices setup just fine BUT my playbar and one other speaker will not register.  It goes thru the whole setup, then says it found the device but until it gets registered of course it will not work.  I can see the device on my network controller but if I try to debug and go to <playbar IP_addr>:1400 that port does not respond.  It’s there but SONOS refuses to recognize it.Another query….if I plug in diretcly via ethernet the app does not find the playbar after a reset......so how can I setup the unit?   It has worked in the past since it has always been plugged in. Any help appreciated.ss

1.  The hardware is high quality2.   The design aesthetics are excellent3.    Sound quality is very good to excellent4.    New app is flaky and looks amateurish (android) BUT there are acceptable substitutes5.    Comparable alternatives are expensive & subject to same proprietary whims & errors6.    Sonos has the largest list of music services (compared to competitors)  Carry on 😁

I have 5 speakers currently up and running, 4 directly connected to Mikrotik switches (STP works fine) and 1 connected to wifi (Ubiquiti).  I have no issues with any of these speakers or the network they are on.  I am trying to configure a new speaker using the new app, and I get nowhere (whether it is plugged in or not.)  The device shows up as a new product, I click Add (like I did with all the previous devices) and it says “Getting your <device> ready...” then fails and says the device lost connection, if it is wifi, the app says “Lets try this another way,” and has me connect to its wifi which works and I get to the next section where it plays the tone, then I get failures until it asks me to enter the pin, which it immediately fails.  I can see the mac address of the device on the router, it is pingable, and I can connect to http://<device>:1400/status/ifconfig and it displays the ath0, eth0, br0, and ra0 information fine...so the device is getting an IP address when p

I have had a Sonos Play 3 speaker for a while now and control it using the S2 app on my iPhone X using the latest ios 16 software. The app has always been slow to start;  now however, with the speaker on and working normally and playing music from a internet radio station, when I launch the S2 app, it comes back with the message “unable to connect to Sonos - let’s fix it”.  It then takes me through a routine which involves re-booting my router and then it finds it. However, if I then put the iPhone down and it goes into standby, the app again fails to find the system; so back to square 1.I have found that, if instead, I launch the S1 app it finds my Play:3 OK but says “incompatible”, but if I follow the link “open Sonos S2 app” then the S2 app starts to work ! Still no good, because if I come back to the S2 app later - it’s failed again.There’s a solution on this community web site which says turning off “Private wifi address” in ios 14 is the solution, but this does not work for me.My

I have purchased new Sonos amplifier and Sonos in ceiling speakers. I downloaded the Sonos app on my iPhone to connect with my Sonos amp. I went though the steps more than 20 times but every time it shows the software update error saying ‘sign in as the system owner’. ‘The system owner must be logged in’. l spent 3 hours doing troubleshooting with the Sonos customer support yesterday but no luck. Can anyone please help with this issue??RegardsYouwan  

There’s no longer an option on either app to downgrade products.  SOIs there a place I can download the old app (on any platform) so i can use the downgrade function?ORIs there another way to downgrade the Play:3s bypassing the app altogether? Thanks 

Hey fellow Sonos fans!Got myself a 2nd gen Beam from someone on the web, was factory reset, connected it when home and started the process to add to my home system and it goes as far as adding it to a room but saying that it can't be used until it gets registered - which it continuously fails to do.Tried wifi, ethernet, no difference - actually no, there is a difference, when trying with ethernet, the chime with pin is not audible; when trying on wifi, it is but doesn't work. go figure - any help is appreciated as I'd hate to learn i got an expensive paper weight :(if this helps:Sonos OS: S2Version: 16.1.1 (build 78152020)Hardware Version: 1.35.1.6-2.1Series ID: A200Best,

I did a factory reset of the speaker and when I try to register it, it will go through all the steps but then fail due to a “problem”  I have unplugged the speaker and tried again.  I have restarted the app and still fails.  I have reset the router and it still won’t register.  With the wait time being 85 minutes for live support I thought I’d give the community a shot. Thanks!Scott

My One Sl is visible in the app but will not play- I just get ‘Something went wrong’….this was after upgrading the app.beam and surrounds in another room are all fine!Any ideas?

Sono does not find my speakers anymore.Its is S3 and Sub. What to do?Thanks, Pitsch

My Sonos move doesn’t register to the wifi. I already started the system again and resetted the wifi.

Hi everyone!i have a era300 and i really love it. Not into spatial audio thing too much since not all the songs i kinda listen have that mix yet. Nice to be future proofed though.  here’s my question; i kinda wanna male it stereo with a second pair (i know era300 stereo but you know what i mean). Anyone out there upgraded from single era300 to a stereo pair? Is it truly worth it and what the second pair allows to soundstage.  Thanks ps: i went into the rabbit hole of sonos and bought a second hand five. It hasnt arrived yet but since it’s quite bulky, not sure if i wanna make a stereo pair of that atm.

I know this has been asked before but the solution is not working!My partner keeps on unplugging a Play:1 speaker used as a surround speaker. Eventually it got so out of date I ended up factory resetting it. That was my mistake. After play:1 updated, when I tried to add it back into the system I got the response “Play:1 Not registered"I repeatedly tried to register it, responded to the tones but got no further. I reset it again, connected via Ethernet but still ended up  “Play:1 Not registered"Tried calling UK help but got message “wait time 180 minutes”, tried live chat but no one available.What else can I do?sonos app version S2 80.00.02

I have existing Sonos speakers in groups as well as single speakers all running fine with no drop out or any issue to speak of. I have two new Ones to add to the system. Tonight one of them connected fine, the other won't finish or finalize set up.I have tried the app on three different devices, turned off my VPN on my phone, even tho I successfully installing the first speaker with that device. I have connedted the speaker via a working ethernet cable and have restarted wifi router, and devices.I have manually added the Pin number from the base of the speaker when on occasion the audio passcode thing doesn't work.I tried the support bot chat and it just closed on me. I have not (and dont really want to) reset the app or factory reset my entire system as the bot was telling me to try.I have factory reset the speaker that wont install. So after all that, is there anything else someone could recommend? TIA Ryan

I have an Era 100 and an Audio-Technica Sound Burger (AT-SB727). I love them both separately, but not as much together…The Sound Burger connected using the Sonos line-in adaptor. Even at the lowest 75ms setting, the audio delay is really annoying! Depending on what record I’m playing, there can be some ‘needle chatter’. The combination of this and the speaker delay can ruin the listening experience at lower volumes. I’m not too fussed by this when the music is at a higher volume, but I mostly like to have music playing in the background. I’ve previously owned a more traditional turntable/amp/speaker setup in the past, and this was never really that noticeable when the sound was synchronised. I understand that the delay is there as a buffer, allowing for optimal group playback. But an option to bypass this would be perfect, even at the expense of losing the group/multi-room functionality. With all of the marketing highlighting the Era series compatibility with turntables, you would thin

Why do we hear random “plinking/plunking” sounds almost like water droplets? How do we stop it?