Setting up w Error code 1,101

3 replies
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I am trying to set up my beam and every seems to be going smooth until the end when it tries to update. I get error code 1101. I do not see the device as a connected device in the sonos app but it working as a soundbar for the tv.

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R

Rhonny

Prodigy III

Try using the Sonos app for Windows if you’ve a Windows laptop. I’ve seen some people have avoided the 1000 type codes this way.

C

cxr344

Lyricist I

I’m having the same issue setting up a Sonos Arc… setup works fine, until the last step when it goes to update firmware, then immediately pops up with error code 1101. Afterwards the device doesn’t appear in the app... especially frustrating because I can see from my router’s page that the Arc is connected. Tried rebooting the router / disconnecting power etc. but no luck.

A

AJ_Velu

Lyricist I

I used the Sonos app for Windows and managed to update my arc, and then everything else fell into place

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