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Contributor I
May 10, 2024
Question

ERA100 drops wifi and needs power cycle to restart

My ERA100 is no longer connected.  Not connected to app.  No response from Alexa.

If I power cycle the unit (unplug, wait a bit, plug back in) it works fine.

This has happened several times over the past few week.  

What's the problem here?

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2 replies

Lyricist I
June 17, 2024

I faced the same problem.

Any solution?

NamibGuyAuthor
Contributor I
June 17, 2024

No solution.  Sonos was no help.

i returned the unit. Got the refund.