Speakers

The volume slider in Sonos app constantly resets to a very low volume, appropriately 15%. The app is up to date and I have unplugged and plugged in an attempt to reboot system. Nothing system seems to affect this and it makes the entire system useless. Anyone else experiencing this? Any tips or suggestions? Thanks for anything you got. 

I bought 4 era 100 and a gen 4 sub for a TV entertainment room thinking I could connect everything via Bluetooth and make a mock surround sound. However, you can only group 2 era 100s + a sub, so i have to make 2 sets. Bluetooth will only connect to 1 set at a time. I have successfully added the 2nd group after connecting to Bluetooth on my TV, but it rarely works. Looking for any advice to make this work preferably with the least path of resistance and cost. Thanks in advance. 

I am noticing that the volume on my Sonos speaker sometimes changes on its own while music or TV audio is playing. There is no one else controlling it from the app, and I am not using voice assistants at the time.This happens randomly and can go either louder or quieter. I am using the Sonos app on my phone and the speaker is connected to my home Wi-Fi network.Has anyone experienced this before? Could this be related to TV remote signals, HDMI-ARC, or another app connected to Sonos?

I am repeating a topic as posted below and in many other threads. It seems that Sonos have not fixed it. All software updates have been done on my side and yet it still does not work. Is there any danger that Sonos might actually care about their customers?  I found this “closed” topic about Sonos group doesn't work for Airplay.Dgroups no longer working when playing over AirPlaySonos acknowledged that it is a reproducible problem. Yet eight months later, I am still experiencing the exact same problem. I hope that Sonos understands that closing the topic doesn't mean the problem is solved. You actually need to fix your bug.

 I read a lot in this community about factory resets.  Mostly negative responses to those who factory reset to attempt to resolve an issue.  I totally agree.  My plan is to purchase a friend’s ERA 300.  Is there a procedure that does not require a factory reset to get the 300 to join my system?

I have a new ERA 300.  It doesn’t pair with an older Move.   Does the new Play(?)100 pair with the 300? 

if I’m playing my 2 x era 100s and era 300 and try to add my playbar (with sub and surrounds) it shows as connected but no sound. I’ve reset everything more than once and it keeps happening. S2 app.also, the app takes ages (several minutes) to find all devices.

Hi All, I have a Sonos play bar, sub,  2 play 5 second gen for surrounds stereo setup for my entertainment area. In the last month one of the 2 play 5s (out of warranty sadly) stopped connecting to the system. When I plug it into Ethernet it works but unfortunately that is not an option for my space.I sent customer service a diagnostic and was told it’s a failed WiFi card. They basically said I was SoL and my options are to get a 30 percent discount on one new 5 and buy an additional new 5 because that’s the only way I could have two surrounds. Kind of a hard answer to hear if I have two very expensive play 5 speakers, one of which works fine and the other of which only the WiFi is malfunctioning (apparently a problem that has been experienced by quite a few play 5 second gen owners).Does anyone have other ideas of solutions? Has anyone ever effectively replaced the WiFi card on one of these? Does anyone know a good source of refurbished play 5 gen 2s? Any help would be appreciated. Si

I have just moved into our new house and I cannot connect any of our speakers to the new modem

I am setting up a new living room theater setup. TV is TCL 98 inch QM7K with a ARc Ultra soundbar, a 4th gen sub and 2 Era 300 speakers.  TV is 15 feet from back wall.  Problem is it is a L shaped couch that is 144 inches back and 114 inch other side with no space behind couch for the 2 Era 300 speakers.  AI suggested I put them on the left arm and right arm of the couch and the right one was suggested I have it face the TV like the one on the left?  Also need to decide if I am ok using side tables 24 niches high or do I need speaker stands.  Here is a layout drawing. Would love your thoughts.Thanks so much!AJ 

Should I use my play bar soundbar as a rear surround or play 1 speakers 

Hi, newbie here. I’m going to purchase a Sonos set up that consists of 4 architectual speakers, amp and a smart switch. All 4 in one room. It’s 6x4m. 2 one end for the bar area and two the other for the tv. I’m thinking a switch would be good to turn down/off either end when not needed. What’s people’s thoughts. Also, would there be a wiring diagram for this? Thanks  

Removed Playbar soundbar replaced with Arc.  Can’t get surround play1 speakers to respond  

Hola, tengo un era300 y estoy pensando en tener un segundo era300 para emparejados en stereo. Mi duda ñ, usa todos los drivers?, el dolby atmos se deshabilita?. Tiene alguna ventaja el emparejarlos para musica en la misma habitación?. Gracias  Moderator Edit - Translation by Google:Hi, I have an ERA300 and I'm thinking of getting a second one to pair them in stereo. My question is: does it use all the drivers? Is Dolby Atmos disabled? Are there any advantages to pairing them for music in the same room? Thanks

I’m at my wits end trying to find a set up that doesn’t just trade one issue for another.I have the following sonos speakers: 2 Era 100, 1 Sonos:One, and 1 Roam.Starting summer 2025, i started having issues where speakers would show on the sonos app, but i could not play on them either via airplay or the app. they’d show, but there would be no volume control either. It particularly affected the two Eras, then the Roam, and eventually started impacting the One as well.On advice from Sonos, i bought a wireless extender/access point (TP Link RE315) to give the speakers a fixed access point. it was originally set up in extender mode, so had its own SSID (wifi-ext). To be able to airplay between devices without constant SSID (wifi and wifi-ext) switching on my phone and ipad, most things were moved to the new SSID (wifi-ext). this solved the issue, but started experiencing streaming issues on appletv due to fact the wifi speeds were cut in half due to wireless backhaul (that right?).Sonos s

Casi todas las veces que enciendo mi sonos me cuesta que se activen los Dos, hay uno de ellos que se desconfigura y que tengo enlazarlo casi siempre suena uno y el otro muchas veces tengo que reiniciarlo y volver a meterle hasta la contraseña de wifi. Por otro lado saber si puedo conectarlo pre Bluetooth???? Gracias Moderator Edit: Translation by Google Translate-Almost every time I turn on my Sonos, I have trouble getting both speakers to activate. One of them keeps losing its settings, and I have to pair it again. Almost always, only one speaker works, and the other often doesn't. I have to restart the Sonos and even re-enter the Wi-Fi password. Also, is it possible to connect it via Bluetooth? Thanks.

I am wanting to connect 3 Sonos speakers (2 x era 100 and 1 x era 300) to my iPhone to play music for a party. the wireless signal in my house isn’t great and when the speakers are spread out in different rooms they constantly drop out. I am hoping that I can hard wire them to an iPhone to successfully play music for a party. Any idea what wires / adapters I would need to buy and how to connect them all together!? 

Will try to be as descriptive as possible without being confusing.  Need a little help and/or explanation.  In a vacation home I had 1 pair of Era 100, 1 pair of One SL, a Beam and mini sub.  I currently upgraded the vacation home to 1 pair of Fives, 1 pair of Era 300, the Arc Ultra and Gen 4 sub.  I kept the pairs of Era 100 and One SL in the vacation home and put them in 2 different rooms and have them set up and they are working.  I posted the question about speaker placement about a month ago but I haven’t had the chance to finish setting up everything else yet.  I ended up taking the Beam and the mini sub from the vacation home to my permanent home to use in the basement.  At my permanent home I use the Sonos S1 app while in the vacation home I use the Sonos app.  My question is, since the beam and mini sub were setup on the Sonos app can I set up them up for use in the basement on the Sonos app using my home network?  And by doing so will I screw up anything with on the Sonos S1

I have several ROAM and ERAs in my home system. One of my ROAM started playing at supper low volume. Maxing it out, either manually or through the app, it doesn't play at even half the volume as other ROAMs in my system. What could the issue be?

Hey all, I have 6 sonos speakers set up in my reception, but recently ive been having the issue of them unsyncing, and some speakers playing music whilst others arent. What can I do to fix this?

We have had our Sono system for years and it's been great. We recently had a new router installed and I’ve been having troubles ever since.After doing some research online it looked like the wifi bands being synchronised may have been the issue as Sonos primarily operates at 2.4GHz. I have spilt the bands on our router and connected the Sonos and my phone to the 2.4GHz but I’m still having issues.Every time I try and play anything the error message “ Unable to play - network connection speed insufficient to maintain playback buffer” showsI have the two play 3’s and play 5 with a bridge but nothing is connected directly to the router as they are all quite far away from it Can anyone please help as it's driving me insane, especially as I thought I have cracked it! 

I’ve just spent 4 hours on both on the Sonos chat and then had to call to try and get my system up and running. I’ve upgraded my Vodafone wifi 6E router to WiFi 7 but can only get my 4 x ERA 300 speakers to work. I can’t get the Arc and any of my older speakers to work ie Play one (gen2) x 2 or play 3 and Play 5.At the end I was told no they won’t work as our speakers aren’t compatible with WiFi 7 except the ERAs. So I’ve now got a partly obsolete system. I would have expected to be told that within 5 minutes if that’s really the case not 4 hours later after exhausting every avenue. I also asked so if I upgrade to the Arc ultra will it work but apparently it won’t either , I find it hard to believe no one else has had this issue as im sure many people are upgraded to WiFi 7.Has anyone heard if Sonos are addressing this or anyone had similar issues ? 

Is it possible to pair my Denon RCD-M41DAB to a stero pair of Era 100s? At the moment it doesn’t register the speakers at all, I wondered if it might only be possible to connect to one speaker and not a stero set-up. 

My Play:5 Gen1 has no sound coming from the mid-range speakers. Bass and tweeters are working fine.The main PCB shows the 5 x output caps are all bulging. I’ll get those changed.Also Q27304 is cracked so I assume failed.The IC is SOIC6. The marking on the top is M05A; which I think is a package code for SOIC6.But what is the IC?Any help appreciatedRay 

Hi All,  New Sonos ERA-100 set-up issue. I cannot get my cellphone to Bluetooth to pair will speakers.But!  But I have been able to do it with my laptop. My goal is to stream music from non-Sonos sources. Any suggestions?  Thanks!