Spaces & Setups

Hi All, Due to heat from fireplace I am forced to place Arc 10cm from the ceiling. I can tilt the arc forward. Will it be ok?  Br Rasmus  

Hi Folks👋 Orginal Sonos stands for Era 100/300: Are they simmilar,only different is shape of attachment of base to speaker.So in reality i can purcase what so ever stand(100 or 300) and i could just change the top depending on if i got the 100’s or the 300’s….you follow me?For example in my case,i got the 100’s on stands. I will purcase the 300’s but if i purcase the stamds i can just remove the top part from the 300-stand over to my allready mounted 100’s?Then my next question will be: If they match as in Q1⬆️,why does not Sonos offering this item? Need to buy the complete kit with the stands.Or does the “Sonos wall-mount” fit on a stand as well(problem solved?). 

I'm using ATV with YTTV and the Sonos app says sound is in DD 5.1 when watching NFL in multiview. In reading other forums, YTTV is only stereo in multiview, and it's clear this is the case when putting my ear to the surrounds. When switching to an individual game rather than Multiview, 5.1 kicks in.So why does the Sonos app say it's 5.1 when the multiview broadcast is stereo? This makes me doubt Sonos' software recognition.

Is there a way to remote disconnect a specific speaker or music service in order to turn off an alarm while I’m traveling (ie not home on the network)? I’m trying to figure out how to spare my poor neighbors in Brooklyn from the alarm currently going off in the apartment. I’ve truly had it with this system…

Hello all, My current music systems consist of: Deezer Family Subscription2x pre-digital hi-fi separates systems, both with tape loops, one with a turntable, the other with a minidisc playerSonos Roam I’ve been trying to tease out how best to link these all together. 2x Ports would peg me with roughly £800 costs, so I’ve started looking at 2x Connect Gen 2 instead, for £300ish. I understand that they’ve been discontinued and I’m avoiding Gen 1s and have read about the S1/S2 split. The Roam, bought new, is the only experience I have of Sonos. If I buy used Connect Gen2s, will there be any non-obvious gotchyas around adding them to my sonos account or their usage, or do I simply reset them and they will behave as you’d expect with new gear?

I have a Samsung TV and a Beam Speaker.   When I turn on the TV, the Sonos App on my iPhone no longer recognizes that the TV is on and I am unable to control the TV (Beam) volume with my iphone Sonos App. I am still able to use my Samsung remote to adjust the Beam volume, but I prefer to use my iphone Sonos App to adjust the volume .  How do I get my iphone Sonos App to recognize that the TV is on? I already checked Settings on the Sonos app, and “TV Autoplay” is turned on. I tried turning the TV Autoplay on and off, and I tried turning off and on my iPhone, but this did not help . 

Looking to update my Sonos S1 system which includes a Bridge, Boost, and 2 Connects.  What do I upgrade to?

I have a Panasonic TV and Sonos Beam plus Sub Mini and two Ones at the rear.Due to the failure of the HDMI ARC port on the TV I have had to connect the Beam to the TV using the optical port and the provided adaptor.Will there be any difference in audio quality and what will be the downside of not having CEC (or Viera)?PS I am still able to use the remote for volume even though it says "speakers off" when adjusting volume. 

I am willing to pay someone in Sono to produce an app to be able to sound on the hour and on the 1/2 hour of choosing various church Bells that would even stop the music for the on the hour church bell and 1/2 hour bell sound. I would even let sonos rent the app to make some monies . I live in the mountains and work outside and would love to know what time it is by listening to the church Bells. 

Hi All, I have an AVR and I connected a port to it. Now I can switch to the Port input and it will play stereo out the left and right channels in my theater. My AVR has sub pre-out’s and I want to purchase a powered sub and attach it to one of  the pre-outs. Will the Sub work with the music streaming out of the Sonos Port ? I obviously also expect the sub to work when I am just using the theater normally as well. I am still figuring out how to also replicate the stereo sound to my rear channels as well. I have a Denon S660H if that helps. Would appreciate any feedback on this.Thank you.​​​​​​​  

Hi,I’m not sure which products to choose when upgrading. Pls help :) My current setup is listed below, I’m currently using the S1 app.Amplifier: Connect AMP Main speakers: B&W 606 Subwoofer: B&W ASW608 Extra speakers: Play 1 (2 pcs) Sonos BridgeI would like to switch out the old Connect AMP with the new Amp in order to get my TV connected to the setup…. questions:Will I be able to keep my Main speakers and Subwoofer? Will I need to switch out the Play 1 speakers (dont think they work with the S2 app)? Will I still need my Sonos Bridge, or does it have to be replaced? Should I also get a soundbar?Thanks!!! :D_Michael 

Hi - has Spotify disappeared from Sonos for others? It’s vanished from my app - and I can no longer add it as a service, or play to Sonos from the Spotify app. Hoping a glitch as haven’t seen anything about this anywhere. cheers!

Hello, I have a brand new LG OLED65G29LA and a brand new Sonos Arc.I have connected both with the included HDMI cable from Sonos. Then, I switched on the TV and set up the preferences for sound to HDMI.Then, I started the Arc the first time, added it to my Sonos system and the Sonos App asked automatically to serahc for an HDMI-Arc connection. But it fails. I did this several times.No success. I´ve tried both HDMI ports at the LG TV. Anyone an idea how to connect both in the right way? Thanks

My Sonos Beam was working perfectly with my Samsung tv until the other day and now it will still play music through the app. But doesn’t work with the TV. Have re set TV and the beam too. Doesn’t work. Please HELP!!

I recently purchased a couple of Era 100s and set them up as surrounds with my Beam Gen2. I can’t shake the feeling that there is some delay between the Beam and the Era’s. This manifests in a slight echo, mostly noticable with 5.1 tracks that have a fair amount of ambient sound/music. Not sure if that maybe also due to my room acoustics. Also i had a couple of dropouts (Era 100s only) the other day.Sadly there is no way to check/debug connection issues as far as i am aware of due to the Era line not using SonosNet anymore or at least the Sonos Matrix doesn't show anything in my case. Is there any other way to check for issues or do i need to contact Sonos Support? Not sure if i'm imaging things here but it would be good to at least rule out any technical issues.My Beam is wired btw. and the two Eras are connected to a fairly good Wifi6 AP. 

Hi there2 days ago my Samsung tv stopped sending sound through my Beam and surrounds. I’ve tried all the previous suggestions such as TV software update, unplugging all cables from both sides etc. the App says it’s connected to the tv but still no sound. If I reset / unplug everything as above then the sound comes through again but once I turn the Tv off the lights on all speakers start to flash white and  it’s not recognised again once I turn things on again? any help would be appreciated before I end up resetting all speakers to factory reset thanks Dan 

My neighbor and I are sharing our wifi via mesh routers in order to save on monthly costs.I already have my Sonos device connected, my neighbor would like to set up his own account on the same wifi, is this possible? 

Hi all,I’m new to this forum. My name is Mark, and I need some advice on the setup with a high ceiling. I was looking to buy Arc or Beam, but not sure if Dolby Atmos would work in this setup. The top of the ceiling in the middle is 4m.Soundbar preferred as I want to minimise cables, but open to other configurations if the ceiling is an issue. Assume windows would be closed while watching TV, and the view here is from the wall closing the room.Any suggestions on the recommended setup would be much appreciated.Cheers,Mark  

hello everyone,I am looking for help to setup my turn table.Currently, my Sonos setup is mainly for Home Theatre. It is a 5.1 setup comprised with Arc, Sub, Amp driving the 2 passive rear ceiling speakers.I have an old Pro-Ject turn table with a Pro-Ject pre-amp that I would like to incorporate in the Sonos ecosystem.Since my Amp is already setup to the 2 passive rears, I cannot use it for the turn table. So I think I need to look for a Sonos speaker that has line-in capability to drive the turn table with its build-in amp and allows me to include the turn table to my Sonos setup. Am I thinking this right?Prefer result would be a Sonos product compatible to the S2 app and allows the turn table to play across all my Sonos products.Thank you for any advice.Eric 

Given the frequent complaints from Sonos community about Sonos Move Battery life, question is : “Will Sonos move 2 battery be compatible with original Sonos move?”

I’m looking to install 4 sonos ceiling speakers into a living/dining room, powered by one amp. The ceiling is sloped (single slope, shed roof style). The room is 25’ L x 17’ W. The slope runs along the long wall.My question is around placement and options for balancing the sound. Two options:Have all 4 speakers at the same height about 1/3 of the way up the slope. With the slope pitch, this would have the speakers face into the middle of the room. The speakers would not be so much left/right of the listener, more coming from one direction but at least all at the same height. Have 2 speakers at 1/3 way up the slope and another two directly in line with those at 2/3 up the slope. A more standard quadrant setup. However, they would not be at the same height. The issue here is how I’d control the balance of the higher vs closer speaker on the pitched ceiling. Would Trueplay be able to balance the height differences? I realize that without adding a second amp there is no way to control the

Can anyone tell me if there is a compatible third-party power cord that is longer than the one that comes with the Era 300 out of the box? Need to hide the cables and cannot use a standard extension cord with the cable management system that I’m using. Much appreciated….

I’ve been banging my head against a brick wall trying to setup a new Sonos system in my RV using two Sonos Roams.  I already have a home system (two Sonos Beams & four Sonos Ones) and have connected to a separate system at work (two Sonos Fives) so thought it would be no bother.  How wrong I was!The problem seems to be that when creating a new system when you get to the part where the speaker gets connected to the Wi-Fi network the app tells it to connect to the Wi-Fi network of the existing system, not the one you’re connected to and are trying to set it up on.  This happened to me on both Android and iOS and using the same account as my home system and with a new account I setup fresh.I finally found a way round it by using a spare device that had a fresh install of Sonos that hadn’t connected to any other Sonos system before.  But that took a while as the first two device I tried were too old and the OS wasn’t supported (iOS 12 and Android 7).  So after two days of trying I fina

Hi, https://radio.co/blog/add-radio-stations-to-sonosTrying to add this https://worldradiomap.com/us-ca/play/ksjo-hd2_live following the above link. Unable to map the instructions to what I see on iPhone App.Anyone able to do the above steps successfully , please share the steps.Thanks for checking

Hello,  I have been using my Beam on my Samsung TV for over a year and it has been great.  Now there is no sound coming from my Beam.  who I disconnect the HDMI Arc, the TV speakers start working.  when I connect the HDMI, it says that the Beam has been successfully connected.   None of my other HDMI ports have anything connected to them...only the Beam.   Any help would be great.