Spaces & Setups

Hi theredoes anyone know the release date of the next sonos 5 and gen 4 of the sub please? i don’t want to buy this week to find out that an updated model will be released in a couple of monthsmany thanks for any help on this  

I have a Samsung TV (UA55ES7500M purchased in 2013) with a Sonos Arc soundbar purchased a year ago, connected to a Sonos Amp (with Silver brand speakers). The HDMI (arc) connection has been working perfectly, since I installed the Arc.Three days ago (1 sep) it stopped working and the sound output defaulted to the TV speakers. A TV factory reset restored the sound output connection to the HDMI (arc) port and sound again came through the arc sound bar.  However after the next TV power off/on, the TV sound output again defaulted to the TV speakers.Here is a very strange thing. If I manually change the TV sound output to the HDMI(arc) port, the sound is played through the arc soundbar - I.e. it  actually works but ONLY on 2 free to air TV channels (12 and 15) plus the internet app Samsung TV channels. I have checked this several times and channels 12 and 15 have sound via the sound bar but none of the other free to air channels have sound via the sound bar.Does anyone have any ideas?My sus

Hi guys I'm looking for some input on how to correctly set up my media setup (unfortunately I'm a bit of a noob in this area).So the situation I have is as following I have a range of media devices (ps4, Nvidea shied, Calbe box, ...) and 2 output devices A Samsung 4K earc enabled tv and a formovie theatre 4k earc enabled short throw. The audio is connected to a sonos system (earc).Everything works fine if I connect a single input to a single output and the earc out of either the tv or the ultra short throw to the earc sonos.My goal is to buy some devices that enable me to switch easily between those devices and stream to the desired output device (they never play at the same time). (the switch boxes are displayed on the schema in orange - yet to be bought).I would obviously prefer a single remote/device to orchestrate this : aka select desired input and output with it's respective earc to the sonos. Does such a device exist or any tips on how to set this up?Any help on this would be gr

This AM, with no changes to my set-up for months. The TV sound stopped via ARC/HDMI to Beam.  I have read all the other sets/resets ect ect.  I went into TV settings and changed Dolby Digital Plus to Dolby Digital or  PCM and the sound came back.Is this now a fault with the beam as obviously the TV is sending a signal.  Thoughts

I cannot see two of my Sonos products in the app. I created a stereo pair last evening, with two ERA 100s. It sounds fantastic. Now, I am outside and want to be able to check battery status, etc of my Sonos roams. How can I do this, as the only thing I see in the app is my bedroom group with the speakers I set up last night. The roams are in a group called portable.

I’ve just setup a system with two Roams as a stereo pair on a Wi-Fi network, but during play back sound only comes out of the left hand speaker.  They display as connected in the controller app and the control buttons on both speakers work as expected, it’s just that one speaker is silent :-(.I suspected there might have been a hardware issue with the actual speakers inside the device, but I connected to it with Bluetooth and it plays fine.  Looking around in the controller app there’s a balance control in the EQ settings, but it’s set to 0 (the middle) by default.  Moving it left makes no difference, but moving it right makes everything quiet with it going silent at +20R.So is this some firmware bug?  Or has something gone wrong with my setup that a reset would fix?  Any help appreciated.

Hi there, I know it has been discussed several time in here, but just want to be updated. Is there a way to use several Sonos Five speakers as PA. is there a way to reduce that 75ms lag  in the audio output? Thank you for your consideration. I can try this with SOnos beam or SOnos AMP.

I have more than 20 Sonos speakers finally working together in our home. For a vacation rental next week I’d like to take a couple of speakers for use there.  I have one Move and know that w its Bluetooth, I could easily use that without messing with any rental WiFi matters. Does the Move provide a means to incorporate additional Sonos speakers? Or is it the usual process of taking an Ethernet cable and hoping for success w the rental’s router?Would a « travel router » be a good idea to purchase and take with us?And lastly, if we set up a new Sonos network at the rental, will that negatively affect out home’s network when we return and set up our speakers to work again with the residence setup?

My system (running on Sonos Net) has been stable for about a year. For no reason, no WLAN changes etc. the r/h stereo pair (Play3 - deats below), keeps ”forgetting” its paired status and no music will play thru it. The L/H speaker works fine, whilst still paired. If I break the pair I can play music thru the individual R/H speaker without needing to reconnect to SonosNet or system. I can even re add the 2 speakers to a steep pair again with no problem. However, overnight the R/H speaker will stop playing in a pair and I have to repeat the same process. It is not dropping network or Sonos net connection overnight. I have removed the whole system and reconfigured it all again but same thing keeps happening. Also, recent software updates (latest = 15.7) removed my System Name from the config and only retained the speaker products. Had to re enter the System Name multiple times as keeps forgetting this setting. Also, when streaming from Spotify, crossfade does not work, tracks cut into eac

I have an older Sonos Play 1 and Play 3 and they are great. They are all communicating with my Orbi mesh router and have been for years. Smartthings can’t seem to control them via the current app on my iPhone 14. I have several routines on Smartthings that will pause/play the speakers at given times. Here’s the rub...the Sonos speakers will no longer accept commands from the Smartthings app. However, the Smartthings app DOES recognize a change in status! If I try to control the Sonos via the Smartthings app, nothing happens. Yet, if I control a speaker via the Sonos app, the Smartthings app notices the change! So, we know that the Smartthings “sees” the speakers and knows status but won’t control. I’ve deleted and reconnected the Sonos devices to the Smartthings app and it works...ONCE. I’m thinking that the Smartthings app is the issue as the Sonos app and Alexa all control the Sonos with no problem. iPhone 14 iOS 16.6Oh… and what is the WAP Tigger (trigger?). I look up the definition

I have 4 speakers in our dining room.  I would like to rename each so it is easy to make adjustments like indpenedent volume levels.  For example I would like to rename one speaker “front” another “bar”. etc.

I have a 4 year old Samsung TV (model UE43RU7400U) and I’m looking to buy a Sonos Arc.On the back of the Samsung I have three HDMI ports, one of which is labelled HDMI IN 3 (ARC). Is this suitable for the Sonos ARC?Cheers 

Now that Spotify issue has been resolved, I have a question for Amazon Music users. I use to pay $10 for Amazon Music along with $10 for Spotify until I dropped Amazon for Spotify. Back in April I joined Amazon Prime & paying monthly for now. My understanding is that joining Amazon Prime gives me access to Amazon Video & Amazon Music. I installed the Amazon Music on my Sonos app so I could access the music while listening Sonos. When I select the band/artist it goes into shuffle mode. I cannot access the album in song order. Even if I were  to go to Amazon Music app & Airplay it to Sonos app it tells me I’m in shuffle mode and if I want to listen to the whole album in order I would have to sign up for their upgrade? I don’t want to pay extra to use Amazon Music if I already have Prime.

Can we do this setup ? In Front Right and Left with Sonos Amp connected to the TV along with the Sub and at the back (Rear) will take Era 300 or Sonos 5 , is this setup will work as 1 Surround setup or not ? I don't want to use Arc , I want to use Right and left in wall Sonance Speakers with Sonos Amp + Sub + rear, back Speakers either Era 300 or Sonos 5 , can we do this setup or not.   

Hello,I am wanting to add two speakers outside my house. My current setup is one sonos amp that is hardwired to 4 (non sonos brand) in ceiling speakers. The amp is also connected to my TV and soundbar via an hdmi line and via an optical line. My bass is connected into the amp as well.I am just wondering if there is a way to add 2 more wireless or wired speakers to the system in this currently set up.  Thank you in advance.

jyst moved and connect my sonos to the new network

Hello, Can I integrate theh Sonos1 with my Xbox Series S for sound? If so, please instruct me how? Also the modifications I’d have to make in the settings too.  Thank You i’d appreciate it a lot!

In order to keep the guest network separate from the Sonos network, does connecting a boost solve the problem?

I finally got round to getting my parents Sonos system around their house. Its working very well, with one exception : the Sonos Port. It is set up and registered in the Sonos app, with a CD player connected to the line-in connection on the Port. However, I cannot find the right command to play the Sonos Port source via one of the Era 100 speakers. The Port is in the "Lounge" and the line-in on it is called "CD Player", and the Era 100 is in the "Kitchen". I've tried commands like;  "Hey Sonos, play music from the CD Player in the Kitchen"  "Hey Sonos, play music from the Lounge in the Kitchen" "Hey Sonos, play music from the CD Player in the Lounge on the Kitchen" I've googled, and there isn't much on guidance on the right voice commands to use, and I've looked in the app and cannot seem to get them to work. I can combine the two sources in the app, but the CD Player music still does not play in the Kitchen. Can anyone give me some guidance on this? I feel like I am missing something

Please somebody please help ! Every now and then very often recently, the serriund how as (???) i tried every thing , hard reset , un bing the sub , un bing the stereos, nothing help , everything seem ok i play music in night and by the morning its again appear for unlimit time and then fix its self after a while please find me a solution 

I have the Sonance SGS 8.1 system (w/SR 2-125 amp) in the pool area and a Sonos Beam Gen2 on my patio TV. Will a Sonos amp give me the ability to group the pool and patio systems together, as well as being able to run them simultaneously from different sources (for example, streaming Spotify on the SGS and watching/listening to the football game on TV)?

We recently bought the arc and 2 era 100’s. Not impressed by the 100’s as surrounds. We currently have them several feet behind the couch but will move them to the sides of the couch. Are the 100’s adequate for surrounds? Would we be better off returning the 100’s for 300’s? Getting a Sub and returning the 100’s, getting a sub and 300’s?  Mostly movie watching from an Apple TV 4K via Netflix or other streaming sites or rented Apple movies.  No blu ray player connected to this TV. Sony 75 inch 4k model. 

I store my music on a micro SD card in MP3 format that is within my phone. Until today I have been able to open the Sonos app and within browse, select the "on this mobile device" option which then opens the micro SD folder and enables me to play my music through my 4 Sonos Play:1 speakers. Today, the "on this mobile device" option does not come up, so I am unable to access and play my music. I have changed nothing. Subsequently I have done an update, restarted my phone several times and restarted the Sonos system several times, but it's still not showing. Can anyone shed any light on this and help me get my music playing on my Sonos speakers again? I'm very frustrated! Thank you!

While I love the sound of my Sonos, I’m at wits end with it. Without fail it will lose connectivity to either one set or another. Everything is connected to a single network that is always on. But still, ‘we can’t find your system’, restart everything, restart your router, start the $%#@ over. So every week or two I have to set everything back up. Anyone having this issue and find a fix?The routine basically ends up with me having to do factory resets and then put the system together again. This will last for anything between a few days and a few weeks.Would greatly appreciate any help!!

Hi, Why sonos did not put a optical input behind the sonos five devices instead of a 3.5 jack analogic. Analogic create a lip sync delay since opital cable does not. I need to buy a sound bar because that issue.